Buying and Installation Guide

WHY HIRE A PRO?
Yes, it’s tempting to run down to the big box store,
throw a water heater in a cart, and head home with
your purchase. But a water heater isn’t a gallon of
paint. You can’t just cover up your mistakes. There are
serious risks to you, your family, your home or
business by “Doing-it-Yourself” incorrectly.
ARE YOU A QUALIFIED
GAS APPLIANCE
INSTALLER?
Proper installation of gas and
oil-fired water heaters requires
understanding of the fuel
source, connection techniques,
supply line materials, and start
up procedures. Leaking fuel can, at best, be an awful
mess and, at worst, be a very dangerous situation.
Hiring a professional ensures a safe installation.
CAN YOU VENT IT PROPERLY?
Venting material requirements and configurations vary
by water heater design. So do approved vent lengths.
Maybe your new water heater won’t operate with
your existing venting materials. Carbon monoxide is
nothing to fool around with. Your pro will know.
ELECTRIC MODELS
ARE PRETTY
SIMPLE, RIGHT?
Actually, there’s more to
them than you might
imagine. Installation of electric water heaters requires
knowledge of the properly rated wiring material as
well as an understanding of the home's electrical
capacity. An adequate electrical service is a
requirement.
BUT DOESN’T IT COME WITH
AN INSTALLATION MANUAL?
Installing a water heater can be a challenge.
An inexperienced installer or do-it-yourselfer could
inadvertently dry-fire the elements, damage delicate
parts, cross-thread gas connections,
forget the drain pan, ignore the
need for an expansion tank…
the list is endless.
YOUR WATER HEATER IS
LEAKING, NOW WHAT?
Even the very best water heaters
don’t last forever but that doesn’t
mean yours is finished. Competent
troubleshooting by a professional
can sometimes save you a lot of
money. It may just be condensation,
a loose fitting, a pin hole in the piping, a worn out
valve, or a pressure release. Your professional installer
might find a simple solution.
WHY DON’T
YOU HAVE
HOT WATER?
If your water heater looks
fine but it just won't produce
hot water, a professional can
diagnose what may be a
simple problem. You may
just need an inexpensive
replacement part.
Diagnosing the problem is
part of the professional’s job.