User guide

Enjoying Sky Box Office entertainment
3
Watching Box Office programmes
When you record from Sky Box Office, the programme is stored in your
Planner for a fixed amount of time before it’s deleted. The amount of
time depends on the programme, but is typically seven days.
If you don’t watch any part of the programme in this time, you won’t be
charged for it and it will be deleted.
Once you’ve played back a Sky Box Office recording, you can watch it as
many times as you like within a certain time frame. For example, you’re
likely to have up to 24 hours to watch a movie as many times as you like.
To check the amount of time you have left to watch a recording, just
highlight it in your Planner and press the i button. You can also check
out the disk space used or needed for the recording.
Charges for Sky Box Office programmes booked via your remote
appear on your account at the next available payment date. If you
don’t watch any part of the programme, you won’t be charged for it
and it will be deleted.
If for some reason you can’t order Sky Box Office programmes with your
remote, a message appears on screen. You can order programmes over
the phone by calling the number shown. Phone orders are subject to an
administration charge.
Watch the recording before the
time and date of deletion shown
Disk space needed
4
Paying for Box Office programmes
5
Ordering over the phone
59