Service manual
Troubleshooting Procedures
Console Error Codes
1. “rdir”: This error code means elevation direction is 
reversed. Refer to elevation problems section.
2.  “Rg_S”: This error means the target speed cannot 
be maintained. Refer to Speed Errors section.
3.  “St_E”: This error code means an elevation stall 
happpened (elevation is commanded to move but 
nothing happens). Refer to Elevation Problems 
section.
4.  “LS_E”: This error means that an elevation range 
error (elevation position is out of range). Refer to 
Elevation Problems section.
5.  “LS”: This error message means a speed stall (belt 
is commanded to move but no feedback from the 
speed sensor). Refer to Speed Errors section.
6.  “OS”: This error message means an over speed or 
runaway error (speed is over the maximum). Refer 
to Speed Errors section.
7.  “Lub bELt”: The lubricate belt message shows 
every 250 miles of belt travel. The message “Lub 
bELt” shows on the left and right displays upon 
waking up from sleep mode. This message remains 
there until any key is pressed. Once any key is 
pressed, the weight menu is activated.
SPEED ERRORS
Note:    Speed sensor adjustment and/or calibration usually 
fixes any speed errors.
a.  Check distance of speed sensor to magnet on roller 
pulley wheel. It should be 1/8”.
b.  With the power to the unit on, check to see if speed 
sensor light is flashing each time magnet passes 
speed sensor by moving walking belt with your hand 
or foot.
c.  Check speed sensor wire from speed sensor to 
lower board for breakes or cuts. Replace speed 
sensor if light still does not respond.
d.  Calibrate unit if speed sensor works. If calibration 
fails, check the maximum PWM output during the 
calibration. If it does not achieve between 170 and 
200, replace the lower control board. Also check 
the voltage output on the A1 and A2 terminals. You 
should briefly get a reading of 15 or more DC volts 
when pressing START as if engaging the unit for belt 
movement.
ENGINEERING MODE
To enter Engineering Mode: Press and hold down the 
enter and power keys until “CAL” shows in the upper right 
window. The Display must be in the “sleep” screen mode in 
order for this to work.
ROLLER DIAMETER
1.  Enter engineering mode.
2.  Press start once. Max speed and units shows 
(“E”= ENGLISH, “n”= METRIC).
3.  Press the enter key once. After a slight delay, a 
beep sounds and “CAL” shows in the upper right 
window.
4.  Use the up/down keys to scroll until “roLL” shows 
in the upper right window.
The belt will start moving. 
5.  Press the start key. The roller diameter shows in 
the upper left display, actual speed in the upper 
right display and current PWM show in the lower 
right display.
6.  Adjust the roller diameter until the speed in the 
Display matches the actual speed of the belt.
7.  Press enter to save, or power to exit without 
saving.
AUTO CALIBRATION
1.  Enter engineering mode.
2.  Press start once. Max speed and units shows 
(“E”= ENGLISH, “n”= METRIC).
3.  Press the enter key once. After a slight delay a 
beep sounds and “CAL” appears in the upper right 
window.
4.  Press the start key. The system enters the auto 
calibration mode. When auto calibration is 
complete, the system shows the results.
5.  Press power to exit the Auto Calibration mode.
MANUAL CALIBRATION
1.  Enter engineering mode.
2.  Press start once. Max speed and units shows 
(“E”= ENGLISH, “n”= METRIC).
Service Manual
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