User manual

Symptom Remedy
No response to the DMX con‐
troller
1. Check the power supply of transmitter and receiver.
2. Make sure that transmitter and receiver are operating
in the same frequency range.
3. Check the DMX connectors and cables for proper con‐
nection.
4. Check the address settings and the DMX polarity.
5. Try using another DMX controller.
6. Check whether the DMX cables run near or parallel to
high-voltage cables that may cause damage or interfer‐
ence to a DMX interface circuit.
Transmission is interrupted. 1. Try to improve the audio transmission by moving the
transmitter closer to the receiver.
2. Make sure that no metal objects near the transmitter
or receiver obstruct the transmission.
3. Modify the orientation of the antennas.
Troubleshooting
30
W-DMX Box G5
transceiver