Owner's Manual

Troubleshooting
Issues
No
Sound
Media Not Supported
Bad
Radio
Reception
Apple CarPlay/ Anroid
Auto
will
not
s
tart
Bluetooth
Cause
Int
ernal amplifier is
off
Product
is
muted
External amplifie
rs
Audio source
Media
on
USB
flash
driv
e
Radio
ar
ea
Ant
e
nna
Bad
Li
g
htnin
/
USB
cable
Locked device
Not
charged
CarPlay/Android
Aut
o frozen
Not
connecting
to
device
36
Solution
Go
to
Settings>
Audio>
Internal
Amp
ON
Touch
th
e volume.
Che
ck
the
external amplifiers are on.
Check
th
e remote
out
p
ut
w
ir
e h
as
v
olt
age
Chang
e
th
e audio
so
urce
Change
th
e me
di
a
fo
r
mat
on
th
e
USB
device
Chan
ge
th
e
USB
device
Change
the
station
Turn
OFF
AF and TA
Turn
OFF
RBDS
Ant
enna o
utput
w
ir
e isn't conn
ec
ted
Conne
ct
Antenna to product
Replace
th
e cable
Device needs
to
be unlocked
Device ne
ed
s to be po
we
red
ON
for CarP
la
y/
Andro
id
Auto
to
function.
Allow
it
to
charge
and
pow
er
on.
Unplug
th
e devi
ce,
cl
ose all Apps and plug
it
in
again.
Make s
ur
e
th
e device is w
it
hin ran
ge.
Devices'
Bluetooth
connection
needs
to
be
turn
ed
ON