Signature Series Service & Technical Manual Issued: 11/02/01 P/N: 400-286-009 Rev New AMF Bowling Products, Inc., • Tech Support • (International) 804 730-4343 • (Domestic) 1-800-843-0682 • (Fax) 804-730-4390 Copyright © 2001, AMF Bowling Products, Inc.
ALL RIGHTS RESERVED All rights to this service and technical manual including the diagrams, figures, and technical specifications are the property of AMF Bowling, Inc. Reproduction or transmission of any of the material contained in this manual without the prior written permission of AMF Bowling, Inc. is strictly prohibited. All of the product information in this manual was carefully prepared based on the latest information available and was believed to be correct at the time of printing.
Table of Contents SECTION PAGE HOW TO USE THIS MANUAL 1 INTRODUCTION 1 1. 2. 3. 4. GENERAL INFORMATION 1.1 References 1.2 List of Illustrations 1.3 Precautions 1.4 Prerequisites 1.5 Parts Lists and Tools Required 1.6 Abbreviations 1.7 Glossary 1.8 Nomenclature 3 3 3 4 4 4 5 5 CABLE INSTALLATION 2.1 General 2.2 Wire and Cable Requirements 2.3 Ground Wire Requirements 2.4 Distribution Panel Requirements 2.5 Surge Suppressor Installation 2.6 Monitor Power Specification 2.
Table of Contents 5. 6. 7. 8. CAMERA INSTALLATION 5.1 General 5.2 Mounting the Pin Sensor 5.3 Height Adjustment and Alignment 5.4 Horizontal and Vertical Alignment 25 25 27 28 INSTALLING MACHINE INTERFACE (MI) BOX 6.1 General 6.2 Machine Interface Box Mounting 6.3 Connecting AMF Ball Detector To Pinspotter 33 33 34 CLUSTER SWITCH INSTALLATIONI (for use with Brunswick pinsetters) 7.1 Installing Cluster Switch 35 INSTALLATION CHECK OUT 8.1 General 8.2 BOSS Scoring System Tests 8.
Table of Contents List of Figures (continued) Figure 5-1 Figure 5-2 Figure 5-3 Figure 5-4 Figure 6-1 Figure 7-1 Pinsensor Mounting Location Height Gauge and Alignment Targets Horizontal and Vertical Adjustments Screws AcccuCam LED Display Connections To Machine Interface Cluster Swich 25 28 29 30 34 36
Introduction How To Use This Manual This Installation Manual contains information needed to properly install the BOSS Scoring System. If any terms, concepts, or installations contained in this manual are not clear to you, consult an experienced professional or AMF Technical Support. Introduction Before you begin the installation, check your shipment against the packing list on the next page to ensure that all parts have been included. Report missing items to AMF at 1.800.843.
Introduction Installation Tools The following is a list of tools needed for the installation of the Boss Scoring bowler terminal consoles. Other tools may be required depending on whether you are installing the bowler terminals in a new or existing bowling center.
General Information SECTION 1 GENERAL INFORMATION 1.1 LIST OF ILLUSTRATIONS Figure 2-1 BOSS Scoring System Communications Figure 3-1 Scorer - BT Interface 1.2 PRECAUTIONS 1.3 1. Removing the cover from the CPU or Front Desk computer will void the warranty. 1. No attempt should be made to check wiring or circuits on any system component where high voltage is present, or injury may result. ABBREVIATIONS BT CI CPU CRT LAN LED MCU MI RPO UPS VOM 1.
General Information 1.5 NOMENCLATURE Common Name Camera Front Desk System Ball Trigger Official Nomenclature AccuCam Pinsensor BOSS Scoring System Machine Trigger System 1.6 TOOLS AND EQUIPMENT (1) Digital Volt-Ohmmeter (1) Standard Set of Mechanic's Tools 1.7 PREREQUISITES 1. 1.8 If a problem occurs, bowling center should conduct preliminary trouble shooting on the system in accordance with these service procedures before calling AMF Technical Support Center.
General Information 1.8 WARRANTY (continued) 4. The Bowling Center is responsible for: a. Maintaining pinspotters in accordance with the manufacturer's Maintenance Manual. b. Maintaining bowling center temperature and humidity in accordance with scoring equipment specifications. c. Preventing carelessness, improper treatment, or any willful or negligent act or omission with respect to the care, use and maintenance of the scoring equipment. d.
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System Overview Section 2 2.1 SYSTEM OVERVIEW SYSTEM COMMUNICATIONS 1. System communications flow as indicated in Figure 2-1. The CPU is the "brain" of the BOSS Scoring system, and performs command and control functions. 2. The CPU receives signals from the Bowler Terminal, the pinspotters, the Front Desk, the Machine Interface (if applicable) and the Camera Interface. 3. The CPU sends signals to the Front Desk, the pinspotters, the Camera Interface and the Machine Interface (if applicable). 4.
System Overview 2.1 SYSTEM COMMUNICATIONS (Continued) 6. 2.2 Page 8 Information and commands are sent to the CPU from the front desk computer over an Ethernet local area network (LAN). This cable is usually routed from the front desk computer to a CPU, and then to each subsequent CPU in a daisy chain (series) arrangement until all the CPU's are connected together. 7. Occasionally, CPU's are connected in-line (series-parallel) with the front desk computer.
Operation of BOSS Scoring SECTION 3 OPERATION OF BOSS SCORING COMPONENTS 3.1 3.2 GENERAL 1. Components of the BOSS Scoring system are used to control the pinsetting and scoring functions. For information on the front desk functions, such as league and tournament maintenance, cash control, lane control and other control desk functions, refer to Section IV, Operation of BOSS Scoring Front End Components. 2.
Operation of BOSS Scoring FIGURE 3-1 Scorer BT INTERFACE 3.3 BALL/MACHINE TRIGGER (Optional) Page 10 1. The machine trigger consists of a detector head and reflectors. Each ball/machine trigger controls an even and odd lane. 2. The detector head detects a ball passing when the infrared beam between the detector head and the reflector is interrupted by the ball. 3. The detector head provides a signal, which is delayed proportional to ball speed. The is 0 to 3 seconds.
Operation of BOSS Scoring 3.3 BALL/MACHINE TRIGGER (Optional) – continued 4. 5. 3.4 3.5 The signal is used to initiate both the scoring and pinspotter cycles. The machine trigger is virtually maintenance free. If dirt builds up on the detector lens or reflectors, the beam may be interrupted, so periodic cleaning of reflectors and detector head cover with a non-abrasive cloth is recommended. If dirt remains, wash with mild soap and water and dry, taking care not to let water leak into the detector unit.
Operation of BOSS Scoring 3.5 3.6 Page 12 MACHINE INTERFACE BOX 6. LED's on the MI indicate the following functions: LED # Indication 1 MI CPU in service (Off for normal, On for failure) 2 System power (On when supply above 4.
Operation of BOSS Scoring 3.6 3.7 CENTRAL PROCESSNG UNIT (CPU) -continued 5. The CPU communicates with the Front Desk over an Ethernet local area network (LAN) cable. 6. Partial or total failure of the CPU will cause the lanes controlled by that CPU to mis-function or fail. 7. Failure indications and actions are defined in the troubleshooting section. 8. The CPU has six diagnostic (DIAG) lights. These indicate the following when lit: HDD System is accessing the hard drive.
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Front Desk Operation SECTION 4 4.1 GENERAL 1. The BOSS Scoring System provides front desk control of the BOSS Scoring system and consists of a CPU, monitor, keyboard, cash drawer, ticket printer, modem, report printer, MCU(if appropriate) and control desk interface. 2. 4.2 4.3 OPERATION OF BOSS SCORING FRONT DESK AND BACK OFFICE COMPONENTS Various options are available for use with BOSS Scoring, including pole display, additional cash drawer, receipt printer, and back office printer.
Front Desk Operation 4.4 MANAGER'S CONTROL UNIT (MCU)(8290XL and 8800 Gold only) 1. 2. 3. 4.5 UNINTERRUPTIBLE POWER SUPPLY (UPS) 1. AMF supplies an uninterrupted power supply (UPS) with the front desk and Back Office systems. The UPS supplies clean, continuous power to both the Back Office and Front Desk computer. The UPS’s require no additional electrical wiring for operation. The UPS will only provide about 10 minutes of equipment operation.
Control Check Out SECTION 5 CONTROL CHECK OUT 5.1 CASH CONTROL TEST 1. 2. 3. 4. 5. 5.2 Log in Desk Select Front Desk Icon Press the “No Sale” key on the keyboard Verify the drawer opens. Close the drawer VERIFYING PINSPOTTER CONTROL, MONITOR CONTROL AND MACHINE CYCLING 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18.
Control Check Out 5.3 AUDIO AND VIDEO CONTROL TEST 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 5.4 TICKET AND RECEIPT PRINTER TEST 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21.
Control Check Out 5.5 COMPUTER AND BACK OFFICE PRINTER TEST 1. 2. 3. 4. 5. 6. 7. 8.
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Troubleshooting SECTION 6 TROUBLESHOOTING 6.1 6.2 GENERAL 1. Troubleshooting consists of identifying a problem, which represents a change from normal system operation, then tracking down the cause of the problem. 2. As the most likely causes are tested and eliminated, the source of the problem becomes easier to locate. 3.
Control Check Out Table 6.2 BOSS Troubleshooting Problem Check Whole house loss of communication 1. 2. 3. 4. Connections at CDI. Connections at Computone board. Cabling to CPU. Replace terminator plug. After loss of power, one lane starting with score displayed 1. 2. 3. 4. 5. Replace camera. Cables from camera to MI box. Cables underlane to bowler terminal. Change bowler terminal pc board. Grounding on pinspotters. One or two lanes not in communication or no score 1. 2. 3. 4. 5. 6. 7. 8. 9.
Troubleshooting Table 6.3 Machine Interface Troubleshooting Problem Check MI "Failure Light" ON (LED #1). No score, no machine control. No Lane Comm lights. (LED's #3 - 6). No score, no bowler keyboard input. No score (one or both lanes). 1. 2. 1. Cycle power to MI off and on. Replace MI. Go to Lane Comm troubleshooting. 1. With machine at Zero, check ZERO light (LED's #3 & 4). If not on, go to No Lights problem. Cycle machine. Check SCORE light (LED's #5 & 6). If not on, go to No Lights problem.
Control Check Out Table 6.4 Camera Troubleshooting Problem Check No Camera calibration - no score both lanes 1. "Y" Check 24 volt supply cable at CI and connector. 2. Using VOM, check voltage at Camera power connector. If no voltage go to No 24 VAC at Camera problem. If voltage on connector, replace Camera/CI Verify Camera is in "RUN" mode. Go to MI troubleshooting. Replace Camera/CI. Check Camera alignment per Installation Procedure. Check for reflective objects in pit area.
Troubleshooting Table 6.5 BT and Keyboard Troubleshooting Problem Check No Function at Keyboard 1. 2. 3. 4. CPU Shows Wrong Lane Numbers, or shows lanes 1000 - 1001 1. Check lane number setting per Procedure # 232-008-846. 2. 3. Keyboard Responds with Wrong Characters Table 6.6 Check 24 VAC at BT. If none, go to MI troubleshooting. Replace BT. Replace Keyboard. Go to Lane Comm troubleshooting section. 4. 5. 1. 2. 3. Replace BT. Check whether keyboards work.
Control Check Out Table 6.7 Page 26 Troubleshooting Actions Problem Check Whole house loss of communication 1. Connections at home run box. Move from J5 or J6 to other ports up to J10. 2. Connections at Computone board. 3. Change CPU card in the LIU. 4. Cabling to scorer. 5. Replace terminator plug. One lane warm starting 1. 2. 3. 4. 5. Swap camera. Cables from camera to MI box. Cables underlane to bowler terminal. Change bowler terminal PC board. Grounding on pinspotters.
Troubleshooting Table 6.8 BOSS Scoring Troubleshooting Malfunction System dead (no displays, no bowler terminal, no comm. Possible Cause ♦ MI power switch off or circuit breaker tripped. ♦ Power cord loose. ♦ Bowling center electrical problem. No scores on both lanes. ♦ ♦ ♦ No scores on one lane. ♦ Miss scores on both lanes ♦ Optical Pinsensor faulty or out of alignment. Miss scores on one lane. ♦ Optical Pinsensor faulty or out of alignment. Shiny object in pindeck.
Front Desk Operation ♦ ♦ ♦ ♦ Both displays have graphic problems. ♦ ♦ Bowler terminal problems. ♦ ♦ ♦ ♦ ♦ Page 28 Ribbon cables inside overhead monitor faulty MI power switch off or circuit breaker tripped Control panel faulty Bowling center electrical problem MI power switch off or circuit breaker tripped Ribbon coax cable faulty Bowler terminal comm. cable.
