Specifications

Care
and Maintenance
Troubleshooting
Unable
to
complete
network
setup
•
Ensure your computer and
SoundTouchTM
system are connected
to
the same Wi-Fi network.
•
Ensure network name and password are correct.
•
Ensure the system
is
within range of the router.
• Close
other open
applications.
•
Check your computer's
firewall
settings to ensure that the
SoundTouchTM
app and
SoundTouchTM
Music Server
are
allowed
programs.
•
Restart your computer.
•
Reboot your
SoundTouchTM
system (refer to the help system
in
the app).
•
Restart your router.
• Uninstall the app, factory
default
the system, and restart the
setup process.
To
factory
default
the system,
unplug the
Bose®link cable,
then press and
hold
the
control
button
while
reconnecting the
cable.
• If
the network name does not appear or it is hidden, select
Manually
Connect to Another Network on the CONNECT
TO
HOME
WI-FI
NETWORK screen.
•
For more information, visit the
SoundTouchTM
Online
Forum or
contact Bose Support (refer
to
the contact
list included
in
the
carton). For more troubleshooting, refer to the
Help system
in
the SoundTouch
™
app.
Unable
to
Close
SoundTouch
™app,
disconnect
all cables, and restart setup
detect device process.
English-
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