HEARPHONES ™ CONVERSATION-ENHANCING HEADPHONES
I M P O R TA N T S A F E T Y I N S T R U C T I O N S Please read and keep all safety and use instructions. • Use caution and follow applicable laws regarding mobile phone and headphone use if using the headphones for calls while driving. Some jurisdictions impose specific limitations, such as single earpiece configuration, on the use of such products while driving. Do NOT use the headphones for any other purpose while driving.
R E G U L AT O R Y I N F O R M AT I O N This is not a hearing instrument or hearing aid as defined in the Hearing Instrument Consumer Protection Act of Illinois, but a personal amplifier and not intended to replace a properly fitted and calibrated hearing instrument. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
CONTENTS Getting Started Unpacking............................................................................................................................. 6 Headphone components................................................................................................. 7 Powering on/off.................................................................................................................. 8 Bose® Hear App Features....................................................................
CONTENTS Bluetooth Technology Pairing your mobile device using the Bose® Hear app (recommended)...... 19 Choosing an alternate pairing method...................................................................... 19 What is NFC?............................................................................................................... 19 Pairing your mobile device using the Bluetooth menu....................................... 20 Pairing your mobile device using NFC......................................
G E T T I N G S TA R T E D Unpacking Carefully unpack the carton and confirm the following parts are included: Carry case Bose® Hearphones™ StayHear®+ tips: Large (black) and Small (white) Note: Medium (gray) tips are attached to the earbuds. USB cable If any part of your product is damaged, do not use it. Contact your authorized Bose d ealer or Bose customer service (see page 24).
G E T T I N G S TA R T E D Headphone components StayHear®+ tip NFC pairing touchpoint World Volume up World Volume down Volume up USB connector Multi-function button Volume down Power/Bluetooth button Battery and Bluetooth indicators 7
G E T T I N G S TA R T E D Powering on/off To power on: Press the Power/Bluetooth button. The battery indicator glows green, amber or red (see page 14). You hear “Battery percent.” To power off: Press and hold the Power/Bluetooth button until the battery indicator blinks two times, and you hear the power-down tones.
BOSE® HEAR APP Download the free Bose® Hear app to personalize your conversation-enhancement settings and complete your headphone experience. Features • Pair your mobile device. • Control World Volume to amplify and reduce environmental sounds. • Adjust base and treble to fine tune live sounds. • Change the direction from which you hear sounds: -- Focused: Focus on a conversation with someone in a noisy setting.
HEADPHONE CONTROLS The headphone controls are located on the inline remote below the right earbud. Volume up World Volume up World Volume down Adjust sound direction • Focused • Front • Everywhere Multi-function button Volume down World Volume functions Use the World Volume buttons environment. and to control the level of sound in your Function What to do Increase World Volume (amplify environmental sounds) Press until the desired setting is reached.
HEADPHONE CONTROLS Media playback and volume functions Function What to do Play/pause Press Skip forward Press twice. Skip backward Press three times. Fast forward Press twice and hold the second press. Rewind Press three times and hold the third press. Volume up Press + . Volume down Press – . . Call functions Function What to do Answer a call Press . Note: When you answer a call using your phone’s touch screen, you hear the call through the phone, not the headphones.
C H A R G I N G T H E B AT T E R Y Connecting the USB cable CAUTION: Use this product only with an agency-approved power supply that meets local regulatory requirements (for example: UL, CSA, VDE, CCC). 1. Open the hinged door on the inside right neckband. 2. Plug the small end of the USB cable into the USB connector. 3. Plug the other end of the USB cable into a wall charger or computer that is powered on. While charging, the battery indicator blinks amber.
C H A R G I N G T H E B AT T E R Y Checking the battery • Each time you power on the headphones, the voice prompt announces the headphone battery charge level. • To visually check the battery charge level, press the Power/Bluetooth button and check the battery indicator. • The battery indicator blinks red when the battery needs charging (see page 14). • If you are connected to an Apple device, the device displays the headphone battery charge level near the upper right corner of the screen.
S TAT U S I N D I C AT O R S The Battery and Bluetooth indicators are located on the inside right neckband. Battery and Bluetooth indicators Battery indicator Shows the battery charge level. Indicator activity System state Green Medium to full charge Solid amber Low charge Blinking red Need to charge Blinking amber Charging Solid red Charging error. Contact Bose customer service. Bluetooth indicator Shows the connection status of a mobile device.
A DJ U ST I N G FO R CO M FO RT Choosing the correct StayHear®+ tip For optimal audio performance, it is important to choose the correct size StayHear®+ tip. Select the size that gives you the best comfort and fit in each ear. To determine the best fit, you may need to try all three sizes. You may need a d ifferent size for each ear. Note: Make sure your tips fit properly to avoid the earbuds whistling. Each tip and earbud is marked with either an L or an R.
A D J U S T I N G F O R C O M F O R T Changing the StayHear®+ tips 1. Holding the earbud by the stem, gently grasp the attached StayHear®+ tip and peel it away from the earbud. CAUTION: To prevent tearing, grasp the tip by its base. Do not pull on the tip wing. 2. Align the opening of the new tip with the earbud nozzle and rotate the tip onto the nozzle. Press the base of the tip until it clicks securely into place.
WORLD VOLUME World Volume uses adjustable noise cancelling to control the loudness of live voices, television, movies and other environmental sounds. You can adjust World Volume so it is at the right level for your current activity. How World Volume works • As you increase World Volume, quiet sounds in the environment are amplified more than loud sounds so that all sounds can be heard comfortably.
DIRECTIVITY Adjusting sound direction You can adjust your headphones to focus on sounds coming from different areas in your environment. • Focused: Focus on a conversation with someone in a noisy setting. • Front: Concentrate on a conversation with people in front of you and reduce noise from behind. • Everywhere: Hear sounds from all directions, for example, crossing the street, watching television and listening to music.
B LU E T O OT H T E C H N O LO G Y Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets and laptop computers. Before you can stream music from a mobile device, you must pair the device with your headphones. Pairing your mobile device using the Bose® Hear app (recommended) 1. Power on your headphones (see page 8). 2. Download the Bose Hear app, and follow the on-screen instructions. Bose Hear Once paired, you hear “Connected to .
B L U E T O O T H T E C H N O L O G Y Pairing your mobile device using the Bluetooth menu 1. With your headphones powered on, press and hold the Power/Bluetooth button until you hear “Ready to pair.” The Bluetooth indicator blinks blue. 2. On your mobile device, turn on the Bluetooth feature. Tip: The Bluetooth feature is usually found in the Settings menu. 3. Select your Bose® Hearphones™ from the device list. Once paired, you hear “Connected to .
B L U E T O O T H T E C H N O L O G Y Pairing your mobile device using NFC 1. With your headphones powered on, unlock your mobile device and turn on the Bluetooth and NFC features. Refer to your device owner’s guide to learn more about these features. 2. Tap the NFC touchpoint on your device to the back of the inline remote. Your device may prompt you to accept pairing. Once paired, you hear “Connected to .” The Bluetooth indicator glows solid white.
M A N A G I N G M U LT I P L E C O N N E C T I O N S You can store up to eight paired mobile devices in the headphone pairing list, and your headphones can be actively connected to two devices at a time. Note: You can only play audio from one device at a time. Identifying connected mobile devices Press the Power/Bluetooth button to hear which devices are currently connected. Switching between two connected devices 1. Pause audio on your first device. 2. Play audio on your second device.
CARE AND MAINTENANCE Storing • Turn off the headphones when not in use. • Before storing the headphones for more than a few months, fully charge the battery. • Place the headphones in the carry case for storage.
C A R E A N D M A I N T E N A N C E Cleaning Your headphones may require periodic cleaning. • StayHear®+ tips: Remove the tips from the earbuds and wash them with a mild detergent and water. Make sure you thoroughly rinse and dry the tips before attaching them to the earbuds. • Headphone nozzles: Clean only with a dry, soft cotton swab or equivalent. Never insert any cleaning tool into the nozzle. • Cleaning the neckband: Clean only with a soft, dry cloth. Do not use cleaning solvents or detergents.
T R O U B L E S H O OT I N G If you experience problems with your headphones: • Check the state of status indicators (see page 14). • Make sure your mobile device supports Bluetooth or pairing via NFC technology (see page 19). If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue, contact Bose customer service. Common solutions The following table lists symptoms and possible solutions to common problems.
T R O U B L E S H O O T I N G Symptom Solution Poor sound quality when playing audio from mobile device • Use a different music source. • Pair a different mobile device (see page 19). • Disconnect the second device. • Move the device closer to the headphones and away from any interference or obstructions. • Clear any debris or wax buildup from the earbuds and headphone nozzles. No World Volume • Make sure the power is switched on and the power indicator glows solid green.
©2016 Bose Corporation, The Mountain, Framingham, MA 01701-9168 USA AM780985 Rev.
