Technical information

Care and Maintenance
28 - English
Problem What to do
Soundqualityhas
changedandspeaker
arraystatusindicator
isblinkingorange(135
seriesIIsystemsonly).
PresstheSetupbuttononthecontrolconsoleandselectthe
“ReconnectAcoustimass”menuitem.Followtheonscreen
instructions.
TVdoesnotrespondto
remotecommands
(135seriesIIsystems
only)
• MakesurethespeakerarrayisnotblockingtheIRsensoron
theTV.ChangethepositionoftheTVandspeakerarrayso
thattheIRsensorisnotblocked.
• FordetailsonthelocationoftheTV’sIRsensor,refertothe
owner’sguidethatcamewithyourTV.
Intermittentbass
(135seriesIIsystems
only)
• CheckthatthestatusindicatorontheAcoustimass
®
module
isorangeandnotblinking.
• Ifthespeakerarraystatusindicatorisblinkingorange:
— CheckthattheAcoustimassmoduleispluggedintoalive
ACwalloutletandthestatusindicatorisglowingorange.
— PresstheSetupbuttononthecontrolconsoleandselect
the“ReconnectAcoustimass”menuitem.Followthe
onscreeninstructions.
— Trymovinganypossiblesourcesofwirelessinterference,
suchasawirelesscomputernetworkrouter,another
wirelessdevice,oramicrowaveoven,furtherawayfrom
thesystem.
Soundisimpairedby
aloudhumorbuzz,
whichmaybeelectrical
innature
ContactBose
®
CustomerServicetodetermineifandhow
otherelectricaldevicesintheroommaybecreatingunwanted
signals,andtoobtainpossibleremedies.
Radiodoesnotwork • Makesureantennasareconnectedproperly.
• MoveAMantennaatleast20inches(50cm)fromthecontrol
consoleandAcoustimassmodule.
• Adjustantennapositiontoimprovereception.
• MakesuretheAMantennaisinanuprightposition.
• Moveantennasfartherfromcontrolconsole,TV,orother
electronicequipment.
• Selectanotherstation.Youmaybeinanareaofweaksignal
coverageforsomestations.
FMsoundisdistorted • Adjustantennapositiontoreduceinterference.
• FullyextendtheFMantenna.
Pictureisblurrywhen
viewing3Dcontent
• Ifyour3Dglassesareoftheactivetype,makesuretheyare
turnedon.
• Trychangingthe3Dsystemoptiontoadifferentsetting.
• Iftheproblempersists,makesurethespeakerarrayisnot
blockingtheIRsensorontheTV.Changethepositionofthe
TVandspeakerarraysothattheIRsensorisnotblocked.
• FordetailsonthelocationoftheTV’sIRsensor,refertothe
owner’sguidethatcamewithyourTV.
Soundisdistorted • Makesuretheaudioinputcableisnotdamagedandthe
connectionsaresecureonbothends.
• Reducethevolumeoutputlevelfromanyexternaldevices
connectedtothecontrolconsole.
• (135seriesIIsystemsonly)Removetheprotectivelmfrom
thetrimandgrilleonthespeakerarrayandthefrontofthe
Acoustimassmodule.