User's Manual

6
SOUNDDOCK
®
SERIES III DIGITAL MUSIC SYSTEM
EnglishTAB 6TAB 8 TAB 7 TAB 3TAB 5 TAB 2TAB 4
Troubleshooting
Problem What to do
Your iPod or iPhone does not
dock properly
• Remove your iPod or iPhone from the dock and check for obstructions on the connectors. Wait five
seconds, then line up the connector on the iPod or iPhone with the connector on the dock and firmly reseat
the iPod or iPhone. You may need to do this a few times.
• If your iPod or iPhone has a case, you may need to remove the case in order to properly dock the iPod or
iPhone.
No sound • Increase the volume setting for the system, using the SoundDock III system remote.
• Increase the volume on the iPod or iPhone or your second audio device, if it is playing.
• Make sure the system is plugged in, your iPod or iPhone or other audio device is turned on, and audio is
playing.
• Press the Play/Pause button on the remote control. Press and hold this button to hear a second device while
the iPod or iPhone is charging.
• Unplug the power cord for one minute, then plug it back in. This resets the system (you should hear a tone
when the system is powered back on).
• Make sure you have the latest version of software on your iPod or iPhone.
Your iPod or iPhone does not
navigate playlists as expected
when using the remote
• Make sure the Playlist mode is selected on your iPod or iPhone.