SOUNDBAR 700
IMPORTA N T SA F ET Y I N STR UCT I O N S Please read and keep all safety and use instructions. Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with a dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8.
IMPORTA N T SA F ET Y I N STR UCT I O N S WARNINGS/CAUTIONS This symbol on the product means there is uninsulated, dangerous voltage within the product enclosure that may present a risk of electrical shock. This symbol on the product means there are important operating and maintenance instructions in this guide. Contains small parts which may be a choking hazard. Not suitable for children under age 3. This product contains magnetic material.
R EG U L ATORY I N FOR M AT IO N NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
R EG U L ATORY I N FOR M AT IO N For Europe: Frequency band of operation 2400 to 2483.5 MHz: • Bluetooth/Wi-Fi: Maximum transmit power less than 20 dBm EIRP. • Bluetooth Low Energy: Maximum power spectral density less than 10 dBm/MHz EIRP. Frequency bands of operation 5150 to 5350 MHz and 5470 to 5725 MHz: • Wi-Fi: Maximum transmit power less than 20 dBm EIRP. This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in all EU Member States listed in the table.
R EG U L ATORY I N FOR M AT IO N China Restriction of Hazardous Substances Table Names and Contents of Toxic or Hazardous Substances or Elements Toxic or Hazardous Substances and Elements Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent (CR(VI)) Polybrominated Biphenyl (PBB) Polybrominated diphenylether (PBDE) PCBs X O O O O O Metal Parts X O O O O O Plastic Parts O O O O O O Speakers X O O O O O Cables X O O O O O Part Name This table is prepared in accordance with
R EG U L ATORY I N FOR M AT IO N Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “9” is 2009 or 2019. China Importer: Bose Electronics (Shanghai) Company Limited, Part C, Plan 9, No. 353 North Riying Road, China (Shanghai) Pilot Free Trade Zone EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands Taiwan Importer: Bose Taiwan Branch, 9F-A1, No.
L EG A L IN FOR M AT ION Amazon, Alexa, Amazon Music and all related logos are trademarks of Amazon, Inc. or its affiliates. Android, Google Play, and the Google Play logo are trademarks of Google LLC. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories. For DTS patents, see http://patents.dts.com.
CON T EN TS WHAT’S IN THE CARTON Contents.............................................................................................................................. 12 SOUNDBAR PLACEMENT Recommendations.......................................................................................................... 13 Wall mount the soundbar............................................................................................. 14 POWER Connect the soundbar to power.......................................
CON T EN TS AMAZON ALEXA Set up Alexa using the Bose Music app.................................................................. 26 Access Alexa ..................................................................................................................... 26 Use your voice.......................................................................................................... 26 Use the soundbar controls...................................................................................
CON T EN TS ADVANCED FEATURES Update the soundbar..................................................................................................... 37 Disable/enable Wi-Fi capability................................................................................. 37 Connect accessories (optional).................................................................................. 38 CARE AND MAINTENANCE Install the remote batteries...........................................................................
W HAT’S IN T HE CA RTON CONTENTS Confirm that the following parts are included: Bose Soundbar 700 Bose Soundbar Universal Remote AA Battery (4) Power cord* HDMI cable Optical cable Cleaning cloth ADAPTiQ headset *May ship with multiple power cords. Use the power cord for your region. NOTE: If any part of the product is damaged or if the glass on the soundbar is broken, do NOT use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.
SOU N D BA R P L ACEM EN T RECOMMENDATIONS For best performance, follow these recommendations when placing the soundbar: Do NOT place any objects on top of the soundbar. To avoid wireless interference, keep other wireless equipment 1 – 3 ft. (0.3 – 0.9 m) away from the soundbar. Place the soundbar outside and away from metal cabinets, other audio/video components and direct heat sources. Place the soundbar directly below (preferred) or above your TV with the grille facing into the room.
Soundbar P lacement WALL MOUNT THE SOUNDBAR You can mount the soundbar on a wall. To purchase the Bose Soundbar Wall Bracket, contact your authorized Bose dealer. Visit: worldwide.Bose.com/Support/SB700 CAUTION: Do NOT use any other hardware to mount the soundbar.
P OW ER CONNECT THE SOUNDBAR TO POWER 1. Connect the power cord to the b connector on the back of the soundbar. 2. Plug the other end of the power cord into an AC (mains) power outlet. The soundbar powers on and the light bar glows solid amber. NETWORK STANDBY The soundbar transitions to network standby when audio has stopped and you have not pressed any buttons for 20 minutes. To wake the soundbar from network standby: Play or resume audio using your mobile device or using the Bose Music app.
BOSE M USI C A P P SETUP The Bose Music app lets you set up and control the soundbar from your mobile d evice, such as a smartphone or tablet. Using the app, you can stream music, set and change presets, add music services, explore internet radio stations, configure Amazon Alexa, and manage soundbar settings. NOTE: If you have already created a Bose account in the Bose Music app for another Bose product, see “Existing Bose Music App Users” on page 17. DOWNLOAD THE BOSE MUSIC APP 1.
EXI ST IN G BOSE M USI C A P P U S E R S ADD THE SOUNDBAR TO AN EXISTING ACCOUNT 1. In the Bose Music app, from the My Bose screen, tap H. NOTE: To return to the My Bose screen, tap in the top-left corner of the screen. 2. Follow the app instructions. CONNECT TO A WI-FI NETWORK If the soundbar is not connected to a network If your soundbar is no longer connected to a network because your Wi-Fi name, password or router has changed, add the soundbar to your existing network. 1.
A DA P TI Q AUD I O CA L I BR ATI O N After you set up the soundbar using the Bose Music app, the app prompts you to run ADAPTiQ audio calibration for best acoustic performance. ADAPTiQ audio calibration customizes the sound of the system to the acoustics of your listening area by taking five audio measurements. To run an audio calibration, you need 10 minutes when the room is quiet.
SOU N D BA R CON TR OL S The soundbar controls are located on the top of the soundbar and on the remote. NOTE: You can also control your soundbar using the Bose Music app. Microphone off button (see page 27) Action button (see page 27) Light bar (see page 34) Microphone off indicator (see page 35) AMAZON ALEXA CONTROLS The Action button b and Microphone off button n are used to control Alexa. For information about how to access Alexa, see page 26.
SOU N D BA R CON TR OL S REMOTE FUNCTIONS Use the remote to control the soundbar, sources connected to the soundbar, Bluetooth connections, and presets.
Soundbar Controls Power To power the soundbar on/off, press the Power button I on the remote. When powered on, the remote buttons glow according to the last active source. Power button NOTES: When you plug the soundbar into an AC (mains) outlet, the soundbar automatically powers on. The first time the soundbar is powered on, the soundbar defaults to TV g source.
Soundbar Controls Sources The remote has four programmable source buttons (g, s, t, and q). You can program these buttons to control your TV, cable/satellite box, game system, DVD or Blu-ray Disc™ player or other source. You can switch between sources by selecting different inputs on your TV using the remote. Source power button TV input button Source buttons 1. On the remote, press the appropriate source button (g, s, t, or q). The remote buttons glow according to the selected source. 2. Press .
Soundbar Controls Presets The soundbar includes six presets that you can set to play audio from your favorite music services. Once set, you can access your music, at any time, with a simple touch of a button on the remote or using the Bose Music app. Preset buttons (1 – 6) For more information about presets, see “Preset Personalization” on page 28.
Soundbar Controls Media playback, channels, and volume Volume controls Channel controls Previous channel, chapter or track Mute/Unmute FUNCTION Media playback WHAT TO DO Press F. Play/Pause When audio is paused, the sides of the light bar glow solid white until audio resumes. Skip backward Press J. Skip forward Press v. Previous channel, chapter, or track Volume up Press r. Press H. NOTE: To quickly increase the volume, press and hold H.
Soundbar Controls FUNCTION Volume down WHAT TO DO Press z. NOTE: To quickly decrease the volume, press and hold z. Press A. Mute/Unmute When audio is muted, the sides of the light bar glow solid white until audio resumes. NOTE: You can also press H to resume audio. Channel up Press P. Channel down Press r. Cable/satellite functions The red, green, yellow and blue buttons on the remote correspond with the color-coded function buttons on your cable/satellite box.
A M A ZON A L EXA The soundbar is Amazon Alexa enabled. With Alexa, you can ask to play music, hear the news, check the weather, control smart home devices and more. Using Alexa on your soundbar is as simple as asking. Just ask or use the Action button b and Alexa responds instantly. NOTE: Alexa isn’t available in all languages and countries. SET UP ALEXA USING THE BOSE MUSIC APP 1. In the Bose Music app, from the My Bose screen, select your soundbar. 2.
A mazon A lexa THINGS TO TRY EXAMPLE OF WHAT TO SAY “Alexa, play funk in the living room,” where the name of the soundbar is “living room.” Play on a specific speaker NOTE: Make sure you say the name you assigned in the Bose Music app. If multiple speakers have the same name, use the name assigned in the Alexa app or change the name in the Bose Music app. Set a timer “Alexa, set a timer for 5 minutes.” Discover more skills “Alexa, what new skills do you have?” Stop Alexa “Alexa, stop.
P R ESET P ER SON A L I ZAT IO N You can control presets using the Bose Music app or the remote. NOTE: You can’t set presets in Bluetooth mode. SET A PRESET 1. Stream music using the Bose Music app. 2. On the remote, press the Bose Music button m.
P reset P ersonalization 3. Press and hold a preset button until you hear a tone.
P reset P ersonalization PLAY A PRESET 1. On the remote, press the Bose Music button m. 2. Press a preset button to play music.
B LU E TO OT H CON N ECTI ONS Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets, and laptop computers. Before you can stream music from a device, you must connect your device to the soundbar. When using Bluetooth on the soundbar, note the following: You can store up to eight mobile devices in the soundbar device list. You can connect and play audio from only one device at a time. You can also manage Bluetooth connections using the Bose Music app.
B LU E TO OT H CON N ECTI ONS 3. Select your soundbar from the device list. TIP: Look for the name you entered for your soundbar in the Bose Music app. If you didn’t name your soundbar, the default name appears. Device Name Once connected, you hear a tone. The light bar glows solid white then fades to black. The soundbar’s name appears in the mobile device list. DISCONNECT A MOBILE DEVICE Use the Bluetooth menu on your mobile device to disconnect your device.
STR EA M AUD I O W I T H A IR P L AY The soundbar is capable of playing AirPlay audio, which allows you to quickly stream audio from your Apple device to the soundbar or multiple speakers. NOTES: • To use AirPlay, you need an Apple device running iOS 11.4 or later. • Your Apple device and soundbar must be connected to the same Wi-Fi network. • For more information about AirPlay, visit: https://www.apple.com/airplay STREAM AUDIO FROM THE CONTROL CENTER 1. On your Apple device, open the Control Center. 2.
SOU N D BA R STATUS The LED light bar located on the front of the soundbar shows the soundbar status. Light bar NOTE: The light bar displays one status at a time of the selected source. WI-FI STATUS Shows the Wi-Fi connection status of the soundbar. LIGHT BAR ACTIVITY SYSTEM STATE Pulsing white Connecting to Wi-Fi Solid white then fades to black Connected to Wi-Fi BLUETOOTH STATUS Shows the Bluetooth connection status of mobile devices.
SOU N D BA R STATUS ALEXA STATUS Shows the status of Amazon Alexa.
SOU N D BA R STATUS UPDATE AND ERROR STATUS Shows the status of software updates and error alerts.
A DVA N CED F EATUR ES UPDATE THE SOUNDBAR The soundbar updates automatically when connected to the Bose Music app and to your Wi-Fi network. The light bar shows the software update status (see page 36). DISABLE/ENABLE WI-FI CAPABILITY On the remote, press and hold the Bose Music button m and Skip forward button v until the light bar pulses white twice then fades to black.
A DVA N CED F EATUR ES CONNECT ACCESSORIES (OPTIONAL) You can connect any of these accessories to your soundbar. For more information, refer to your accessory owner’s guide. Bose Bass Module 500: worldwide.Bose.com/Support/BASS500 Bose Bass Module 700: worldwide.Bose.com/Support/BASS700 Acoustimass 300 bass module: global.Bose.com/Support/AM300 Bose Surround Speakers: worldwide.Bose.com/Support/WSS Virtually Invisible 300 wireless surround speakers: global.Bose.
CA R E A N D M A IN T EN A N CE INSTALL THE REMOTE BATTERIES 1. Slide open the battery compartment cover on the back of the remote. 2. Insert the four provided AA (IEC-LR3) 1.5V batteries. Match the H and z symbols on the batteries with the H and z markings inside the compartment. 3. Slide the battery compartment cover back into place.
Care CA RE A and ND MA aintenance IN T EN A N CE CLEAN THE SOUNDBAR Clean the exterior of the soundbar with the provided cleaning cloth or another soft dry cloth. CAUTIONS: Do NOT allow liquids to spill onto the system or into any openings. Do NOT blow air into the system. Do NOT use a vacuum to clean the system. Do NOT use any sprays near the system. Do NOT use any solvents, chemicals or cleaning solutions containing alcohol, ammonia or abrasives. Do NOT allow objects to drop into any openings.
T R OUBL ESHOOTI N G TRY THESE SOLUTIONS FIRST If you experience problems with the soundbar: Make sure the soundbar is connected to a live AC (mains) outlet. Secure all cables. Verify the state of the light bar (see page 34). Move the soundbar away 1 – 3 ft. (0.3 – 0.9 m) from possible interference (wireless routers, cordless phones, televisions, microwaves, etc.). Move the soundbar within the recommended range of your wireless router or mobile device for proper operation.
T R OUBL ESHOOTI N G SYMPTOM SOLUTION Match the H and z symbols on the batteries with the H and z markings inside the compartment (see page 39). Replace the batteries (see page 39). Make sure the remote is within operating range 20 ft. (0.6 m) of the soundbar. Remote is inconsistent or does not work Make sure there are no obstructions between the remote and the soundbar. Make sure you are in the correct source by pressing the volume button on the remote to see if the correct source button flashes.
T R OUBL ESHOOTI N G SYMPTOM Soundbar doesn’t connect to bass module or surround speakers No audio from bass module or surround speakers SOLUTION Refer to your bass module or surround speakers owner’s guide for troubleshooting (see page 38). Make sure our bass module or surround speakers are compatible with the soundbar (see page 38). Unplug the power cords for the soundbar and optional bass module or surround speakers, wait 30 seconds and firmly plug them into the AC (mains) outlet.
T R OUBL ESHOOTI N G SYMPTOM Soundbar doesn’t play audio from the correct source or selects the incorrect source after a delay Soundbar and source do not power on/off simultaneously SOLUTION Set CEC to Alternate using the Bose Music app. Disable CEC on your source (refer to the source owner’s guide for more information). Connect to the soundbar using both the HDMI cable (see page 48) and the optical cable (see page 49). On the remote, press the source button for the source that is out of sync.
T R OUBL ESHOOTI N G SYMPTOM SOLUTION Make sure your soundbar is powered on and in range (see page 15). Soundbar doesn’t stream audio using AirPlay Make sure your Apple device and your soundbar are connected to the same Wi-Fi network. Update your Apple device. Make sure the soundbar is up-to-date (see page 37). For additional support, visit: https://www.apple.
T R OUBL ESHOOTI N G RESET THE SOUNDBAR Factory reset clears all source, volume, network and ADAPTiQ audio calibration settings from the soundbar and returns it to original factory settings. 1. On the remote, press and hold the Power button I and Skip forward button v for 5 seconds until light bar pulses white twice then fades to black. Power button Skip forward button The soundbar reboots. When the reset is complete, the light bar glows solid amber. 2.
AP P EN D IX: SET U P R EF ER ENC E CONNECTION OPTIONS Connect the soundbar to your TV using one of the following connection options: Option 1 (preferred): HDMI eARC or ARC (Audio Return Channel) Option 2: Optical NOTE: The preferred option is to connect the soundbar to your TV’s HMDI eARC or ARC connector using the HDMI cable. 1. On the back of your TV, locate the HDMI IN and Audio OUT (digital) connector panels. NOTE: Your TV’s connector panel may not appear as shown. Look for the shape of the connector.
AP P EN D IX: SET U P R EF ER ENC E CONNECT THE SOUNDBAR TO YOUR TV After choosing an audio cable, connect the soundbar to your TV. Option 1 (preferred): HDMI eARC or ARC 1. Insert one end of the HDMI cable into your TV’s HDMI eARC or ARC connector. NOTE: Make sure you insert the HDMI cable into an HDMI eARC or ARC connector on your TV, not a standard HDMI connector. If your TV does not have an HDMI eARC or ARC connector, see page 49. 2.
AP P EN D IX: SET U P R EF ER ENC E Option 2: Optical If your TV doesn’t have an HDMI eARC or ARC connector, use the optical cable to connect the soundbar to your TV. 1. Remove the protective cap from both ends of the optical cable. CAUTION: Inserting the plug in the wrong orientation can damage the plug and/or the connector. 2. Insert one end of the optical cable into your TV’s Optical OUT connector. 3. Hold the plug at the other end of the optical cable. 4.
AP P EN D IX: SET U P R EF ER ENC E CHECK FOR SOUND NOTE: To avoid hearing distorted audio, turn off your TV speakers. Refer to your TV owner’s guide for more information. 1. Power on your TV. 2. If you are using a cable/satellite box or other secondary source: a. Power on this source. b. Select the appropriate TV input. 3. If the soundbar is not powered on, press the Power button I on the remote. You hear sound coming from the soundbar. 4. Press the Mute/Unmute button A.
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