User Guide

Problem What you can do
No sound •
Make sure the sound source is plugged in and turned on,
it is not on mute, and
the volume is turned up.
• Make sure headphones are not plugged into the RIGHT
speaker.
• Be sure the power pack is securely plugged into the RIGHT
speaker and into the AC (mains) outlet.
No sound from
one speaker
• Make sure the speakers are connected properly and all plugrs are
inserted firmly.
• Check the sound source. If it is mono (has one channel only),
you need a mono-to-stereo adapter to send the sound
to both
speakers. To request an adapter, contact Bose
®
Customer Service.
Refer to the address sheet included in the carton.
Sound is distorted
or you hear static
• Decrease the volume of the sound source affected, and
increase the volume on the speakers.
• When using any other wireless sour
ce (computer or cell phone)
move the speakers farther from that source.
Background noise
when no source
is playing
• Decrease the volume level on your speakers and increase the
level on each sound source to
your preferred volume.
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Troubleshooting