Manual
Troubleshooting  en-us
41
Dishes not dry.
Rinse aid dispenser 9" is empty 
or incorrect rinse aid amount is set.
Add rinse aid or adjust setting - the use of 
rinse agent improves drying, use the Auto 
cycle, use the Sanitize option.
Extra Dry heat option not chosen.* Activate Extra Dry heat option.*
Water collected in depressions on 
the dishes and silverware.
Arrange dishes in upper rack to slope so 
water can drain.
Door was opened or dishes 
removed before wash cycle was 
completed.
Wait until wash cycle ends before opening 
door or removing dishes. 
Plastics don’t absorb heat like cut-
lery or china and don’t dry as well.
Use more intensive wash cycles (with hotter 
rinse water) or activate Extra Dry heat 
option.*
Silverware not arranged properly in 
the silverware basket or top rack.
Arrange silverware properly and separate 
them so they don’t contact each other.
Odor
Note: Water 
testing is done 
in the factory. 
Occasionally 
water may still 
appear in dish-
washer at pur-
chase which 
may create an 
odor.
Food debris in the dishwasher 
sump and door seal.
Clean sump filters, sump and door seal as 
needed. ~  "Care and Maintenance" 
on page 34
Food debris left on dishes too long. Run dishwasher more frequently.
Not using rinse aid or using 
improper detergent.
Use rinse aid and the proper detergent.
Residual standing water in the 
sump.
Make sure previous wash cycle has finished.
Drain line is clogged or drain hose 
is kinked, clogged or blocked. Or 
drain hose was not installed with a 
high loop.
Unclog drain line or replace drain hose. Be 
sure drain hose is installed with high-loop.
Note: If odor still persists, run the Normal/ 
Regular cycle until it flushes and interrupt 
the cycle and place an 8 oz. cup of distilled 
white vinegar solution on the upper rack and 
then finish the cycle.
Dishwasher 
isn’t filling with 
water (or 
“Check water 
supply” display 
occurs)
Water supply hose is kinked. Install new supply hose (without kinks).
Previous wash cycle was not com-
pleted or current wash cycle was 
interrupted.
Complete wash cycle or reset dishwasher.
Delay start or Child lock may be 
activated.
Reset Delay start or Child lock functions 
(refer to the appropriate sections in this 
manual).
Water supply line is clogged. Unclog water line.
Water supply was turned off. Turn on water supply.
Fascia panel is 
discolored or 
scratched.
Panel was cleaned with 
bleach-based wipes or abrasive 
cleaners/cleaning pads.
Use mild detergents with soft damp cloth.










