Operation Manual

The image on the screen is distorted. Is the power frequency set properly in sync? If the
power frequency is not set correctly, the line lock
synchronization mode cannot be used. Set the
synchronization mode to INT. (NTSC Model power
frequency in LL mode: 60 Hz.)
No video. – Check that the mains power to the power supply is
on.
– For IP-enabled cameras: Check to see if you have a
web page.
If you do, then try cycling the camera’s power off and
on.
If you do not, then you may have the wrong IP
address. Use Configuration Manager to identify the
correct IP address.
If O.K., then:
– Check that there is 24 V output from the
transformer.
If O.K., then:
– Check the integrity of all wires and mating
connectors to the camera.
Picture is dark.
– Check that the Gain Control is set to High.
If O.K., then:
– Check that the Auto Iris Level is set to the
appropriate level.
If O.K., then:
– Check that the camera lens cover is removed.
If O.K., then:
– Check that the maximum Ethernet cable distance
has not been exceeded.
If O.K., then:
– Restore all camera settings.
Background is too bright to see
subject.
Turn on backlight compensation.
102 en | Troubleshooting
MIC IP starlight 7000 HD, MIC IP
dynamic 7000 HD
2014.05 | 1.0 | F.01U.291.520 Operation Manual Bosch Security Systems, Inc.