Operation Manual
Table Of Contents
- Title Page
- Table of Contents
- Safety
- Unpacking
- Product Description
- Overview of Installation Steps
- Configuration Programming in the Shipping Box
- Configuration Programming on a Temporary Table-top Stand
- Mounting Location and Mounting Orientation
- Overview of Mounting Options
- Install the Camera
- Make Connections - Power and Control
- Cant the Camera
- Typical System Configurations
- Configuration
- Configuration via IP, Basic Mode
- Configuration via IP, Advanced Mode
- Advanced Mode: General
- Identification
- Password
- Date/Time
- Display Stamping
- Advanced Mode: Web Interface
- Appearance
- LIVE Functions
- Logging
- Advanced Mode: Camera
- Installer Menu
- Encoder Profile
- Encoder Streams
- Privacy Masks
- Picture Settings
- Lens Settings
- PTZ Settings
- Illumination/Wiper
- Scenes and Tours
- Sectors
- Miscellaneous
- Audio
- Pixel Counter
- Advanced Mode: Recording
- Storage Management
- Recording Profiles
- Maximum Retention Time
- Recording Scheduler
- Recording Status
- Advanced Mode: Alarm
- Alarm Connections
- VCA
- Virtual Masks
- Audio Alarm
- Alarm E-Mail
- Alarm Task Editor
- Alarm Rules
- Advanced Mode: Interfaces
- Alarm Inputs
- Alarm Outputs
- Advanced Mode: Network
- Network Access
- DynDNS
- Advanced
- Network Management
- Multicast
- Image Posting
- Accounts
- IPv4 Filter
- Encryption
- Advanced Mode: Service
- Maintenance
- Licenses
- Diagnostics
- System Overview
- Operation
- Troubleshooting
- Maintenance
- Decommissioning
- Technical data
- Keyboard Commands By Number
- Back Page
Troubleshooting
Table of Troubleshooting Issues
The table below identifies issues that could occur with the camera, and how to resolve them.
Problem Questions to Ask/Actions to Resolve the Problem
No camera control. – Ensure that the LAN cable has good connection and
is secured.
– Refresh the browser and ensure that video is
updated.
– Cycle the camera's power off and on.
Video is rolling, noisy, or distorted. – Check the integrity of all connectors and splices of
the Ethernet cable.
If O.K., then:
– Contact Bosch Technical Support.
Camera moves when attempting to
move other cameras.
– Check that the camera’s IP address is properly set.
If camera’s IP address is not set, then:
– Use Configuration Manager to confirm that two
cameras do not have the same IP address. If they do,
change the address of one of the cameras.
No Network Connection. – Check all network connections.
– Ensure that the maximum distance between any
two Ethernet connections is 100 m (328 ft) or less.
If O.K., then:
– If you are behind a firewall, ensure that the Video
Transmission mode is set to UDP.
Camera does not operate at all, or
does not operate as expected, after
being subjected to extreme low
temperatures (below -40 ° (-40 °F)).
- Allow the camera to warm up. The camera requires
a 60-minute warm-up prior to PTZ operations.
- If camera does not operate after this warm-up
period, then reset the camera. In the URL line of your
web browser, type “/reset” at the end of the IP
address of the camera.
Camera reboots frequently or
intermittently
Test your camera with another power supply.
Nothing appears on the screen. Are the power cord and line connection between the
camera and monitor made properly?
The image on the screen is dim. Is the lens dirty? If so, clean the lens with a soft,
clean cloth.
The contrast on the screen is too
weak.
Adjust the contrast feature of the monitor. Is the
camera exposed to strong light? If so, change the
camera position.
The image on the screen flickers. Does the camera face directly into the sun or
fluorescent lighting? If so, reposition camera.
17
MIC IP starlight 7000 HD, MIC IP
dynamic 7000 HD
Troubleshooting | en 101
Bosch Security Systems, Inc. Operation Manual 2014.05 | 1.0 | F.01U.291.520