Technical information

2
Volume 21, Number 6 (ST-PU-0006-14)
ACDelco TechConnect is published bi-monthly
and online for technicians of Professional
Service Center and Key Fleet accounts to
provide timely service information, increase
knowledge and improve the performance of the
service center.
ACDelco 360 represents our mission to look
at our businesses at every possible angle to
provide value and assistance to our distributors
and their customers as well as offer a full circle
of support with programs, tools, training and
marketing focused on enhancing and growing
our partnership successfully.
Publisher:
Rick Balabon,
ACDelco
E-mail /
richard.balabon@gm
Senior Editor:
Greg St. Aubin, ACDelco
E-mail /
[e-mail]
Editor:
Peter Robert, ACDelco
E-mail /
[e-mail]
Technical Editor:
Mark Spencer
E-mail /
[e-mail]
Production Manager:
Marie Meredith
Desktop Publishing:
5by5 Design LLC
E-mail /
[e-mail]
Write to: *
ACDelco TechConnect
P.O. Box 500
Troy, MI 48007-0500
On the Web::
To read or print recent issues of
TechConnect:
– www.acdelcotechconnect.com,
click the Newsletters link.
ACDelco service tips are intended for use by professional
technicians, not a “do-it-yourselfer.” They are written to
inform those technicians of conditions that may occur on
some vehicles, or to provide information that could assist
in the proper service of a vehicle. Properly trained techni
-
cians have the equipment, tools, safety instructions and
know-how to do a job properly and safely. If a condition
is described, it cannot be assumed that the information
applies to all vehicles or that all vehicles will have that
condition.
All materials and programs described in this magazine
are subject to change. Submission of materials implies
the right to edit and publish. Inclusion in the publication
is not necessarily an endorsement of the individual or
the company.
TechConnect is published for ACDelco by Sandy Group,
Troy, MI.
©2014 ACDelco. All rights reserved.
ACDelco is renaming WIP to CONNECTION! With the new CONNECTION, ser-
vice centers have a business-to-business online parts ordering tool that directly links
them to their parts supplier.
The new name of CONNECTION better reflects the tool’s purpose of being a
direct source for quickly
and accurately find
-
ing and ordering nearly
90,000 ACDelco auto
-
motive parts across 37
product lines that fit
Chevrolet, Buick, GMC,
Cadillac, Ford, Chrysler,
Toyota, Nissan, Honda
and most vehicles
on the road today.
CONNECTION also
enables purchases of
other products from your
ACDelco supplier.
Users can log in to
CONNECTION at
www.acdelcoconnect.com. It’s geared specifically for the profes-
sional trade and includes daily news for service center technicians, counterpersons,
business managers, and
owners in the following
categories: Automotive
Service and Repairs,
Business Tips, Industry
Trends, Automotive
Technical Education,
and the Latest Vehicle
Technology.
The ACDelco
Community also is
available at www.
acdelcoconnect.com.
First time users need to
register for the site by
accessing the Community through CONNECTION. Once registered, members can
use a home computer or mobile device to find information on repairs and best prac
-
tices, communicate with other service center professionals around the country, and
find CONNECTION news, such as tips on using the new features, release informa
-
tion, and how-to videos.
Access from Anywhere
A valuable feature of CONNECTION is the mobile device site with VIN scan-
ning. The mobile site allows parts look-up and ordering in three simple sections for
maximum efficiency:
•
Stock Check: Select a branch to display parts pricing and quantity information, or
add directly to the shopping cart.
•
Catalog: Find parts by uploading a VIN from a photo (first-time users are prompt-
ed to download a VIN scan app), select Year/Make/Model/Engine information or
Previous Vehicle. Displays part name, part number and price all in the browser
window so scrolling is eliminated, or select the “See All” option. Parts can be
added directly to the shopping cart.
•
Place Order: Click the Order tab in the tab toolbar; enter the order details,
including delivery options and purchase order number; and then click Place
Order.
ACDelco Provides a New
CONNECTION to Parts Ordering
The new CONNECTION.
continued on page 3
Use a VIN to search for parts on a mobile device.