Use & Care Guide

29
Troubleshooting
Faults often have simple explanations. Before calling
customer service, please refer to the table below and
attempt to correct the fault yourself.
9 CAUTION
Repairs should only be done by an authorized
servicer.
Improper repair of your appliance may result in risk
of severe physical injury or death.
Eliminating faults yourself
You can often easily eliminate technical faults on the
appliance yourself.
If a dish does not turn out exactly as you wanted, you can
find many tips and instructions for preparation at the end
of the operating manual. ~ "Tested for You in Our
Cooking Studio" on page 36
9 WARNING
RISK OF ELECTRIC SHOCK
Improper repairs are dangerous. Only an authorized
service provider may perform repairs and may
replace damaged plug and connections. Remove
the power plug or turn off the circuit breaker or fuse
in the fuse box if the appliance is damaged or not
working. Call Customer Service.
Error messages on the display
When an error message appears on the display with "D"
or "E", e.g. D0111 or E0111, switch the appliance off and
on again using the ÿ On/Off button.
If it was a one-time error, the display goes out. If the error
message appears again, call customer service and
quote the exact error message.
Fault Possible cause Notes/remedy
The appliance does not work. Faulty fuse. Check the circuit breaker in the fuse box.
Power failure Check whether the kitchen light or other kitchen appliances
are working.
“Language English”
appears on the display.
Power failure Reset the language and the time.
The time does not appear
when the appliance is
switched off.
Basic setting is
changed.
Change the basic setting for the clock display.
The appliance does not heat
up; the m symbol lights up
on the display.
Demo mode is acti-
vated in the basic set-
tings.
Briefly disconnect the appliance from the mains (switch off
the circuit breaker in the fuse box) and then deactivate demo
mode in the basic settings within 3 minutes.
The appliance will not start
and "Cooking compartment
too hot" appears on the dis-
play
The cooking compart-
ment is too hot for the
selected dish or type of
heating
Allow the cooking compartment to cool down and start again
The rotary selector has fallen
out of the support in the con-
trol panel.
The rotary selector has
been accidentally dis-
engaged.
The rotary selector can be removed. Simply place the rotary
selector back in its support in the control panel and push it in
so that it engages and can be turned as usual.
The rotary selector can no
longer be turned easily.
There is dirt under the
rotary selector.
The rotary selector can be removed. To disengage the rotary
selector, simply remove it from the support. Alternatively,
press on the outer edge of the rotary selector so that it tips
and can be picked up easily.
Carefully clean the rotary selector and its support on the
appliance using a cloth and soapy water. Dry with a soft
cloth. Do not use any sharp or abrasive materials. Do not
soak or clean in the dishwasher.
Do not remove the rotary selector too often so that the sup-
port remains stable.
HomeConnect does not work
correctly.
Go to www.home-connect.com