Specifications

128 Bosch customer service
The quality of our appliances is superb.
However we realise that components do occasionally fail which is why
we set great store by the quality of our customer service.
Bosch customer service.
All Bosch appliances come with a full two years’ warranty
(to take advantage of the second year the appliance guarantee
card must be returned to us). This warranty can be extended
for a further three years (total 5 years) with a Breakdown
Protection Plan which covers parts, labour and call out
charges for an unlimited number of breakdown repairs and
also extends your warranty to include accidental damage.
Bosch customer service run one of the most efficiently run
computer-controlled nationwide networks in the UK, who can
normally send a Bosch service engineer to you within two days
of your call. Service vans hold a large stock of replacement
spare parts on board and over 97% of all functional parts are
immediately available from stock. In the rare event that a part
is not in stock, a computer link to the German spares
operation in Munich ensures that it will be ordered without
delay. If an appliance is discontinued, we guarantee that the
major components will still be available for at least 10 years.
For any queries about your Bosch appliance, please call our
product advice department at Bosch Customer Service on
0844 892 8925.
For queries relating to cover please call our 24 hour helpline
on 08706 000535. We will be more than happy to help you.
Bosch Customer Service have been awarded Domestic & General’s
TEQ (Total Excellence & Quality) Award 2009. In a comprehensive
Bosch Customer Service survey carried out by D & G, one of the UK’s
largest insurance companies specialising in domestic repairs, Bosch
Customer Service came out top, against other leading manufacturers.