User's Manual

154 Troubleshooting, Accessories and Replacements ROAMEO System
Bosch Security Systems, Inc.
Technical Manual
F.01U.306.750
Rev. 01
Cannot download
the firmware
update to the
beltpack
• The USB stick is not
formatted for FAT32.
• The USB flash drive must be formatted for a FAT32 file
system.
To check the formatting, do the following:
1. Plug the flash drive into a computer.
2. Right click the drive
A flyout menu appears.
3. Verify the file system displays FAT32.
NOTE: If the USB is not FAT32 formatted, the flash drive
needs to be reformatted to FAT32.
To format a USB flash drive to FAT32, do the following:
1. Plug the flash drive into a computer.
2. Open Windows Explorer.
3. Right click the flash drive.
A flyout menu appears.
4. Click Format.
The format window appears.
5. From the File System drop down menu, select
FAT32.
IMPORTANT: All data currently on the drive will be erased
when formatting it
6. Click Start.
A progression bar starts showing the reformatting
progress.
• Files to download are not in
the root directory of the
USB flash drive.
• All files must be downloaded to the root directory of the
USB flash drive.
IMPORTANT: They cannot be in folders, if they are, they
will not be seen by the beltpack.
Six files of each file type supported can be stored in the root
directory of the flash drive.
• The file is named the wrong
file extension.
• The beltpack only detects files with the proper extensions
used on the beltpack. These extension are:
Applications - .bin
Unicode Fonts - .kpf
Splash Image - .pnm
DECT - .dct
• USB flash drive is damaged
or corrupted.
When a flash drive is damaged, its contents are not accessible.
Replace the flash drive.
Issue Possible Cause Solution