User's Manual

Bosch Security Systems, Inc.
Technical Manual
F.01U.306.750
Rev. 01
CHAPTER 10
Troubleshooting, Accessories and
Replacements
Troubleshooting
Issue Possible Cause Solution
RF Range of
beltpacks is less
than normal
• Missing access point
antenna(s)
• Verify both antennas are attached to the access point
antennas are tightly connected.
For more information, see “Antenna connection and placement ”
on page 51.
• The access point antenna(s)
within 12 inches of a metal
obstacle
• Move the access point so the antennas are away from metal
and have the best visibility over the area of coverage.
• The access point antenna(s)
are not in same polarization
as beltpacks
• The normal polarization of the beltpack and the access
point antennas is vertical. If the beltpack is on the waist of
user with the headset jacks pointing toward the ground, the
access point antennas should be in a vertical orientation too.
• Metal or other reflective
tape wrapped around body
of beltpack
• The two antennas within a beltpack are located just below
the plastic case between the DOWN button and the bottom
of the beltpack and from the SELECT button to the bottom
of the beltpack. The area around the lower half of the case
must be kept clear of metal tape.