User Manual

Chapter 6: Troubleshooting

Problem:

After plugging in all cables and applying DC power to PoE, no lights come on.

Possible Causes / Solutions:

Cat-5 cable not wired to RJ45 plugs correctly. - Replace Cat-5 cable & check wiring

Cables plugged into wrong jacks of PoE box - use correct jacks

Defective power supply - Replace power supply

Defective PCB in AP - Replace AP unit

Defective PoE - Replace PoE box

Problem:

Both Green lights are on and system tray shows connection to the NIC, but cannot load AP log-

in page

Possible Causes / Solutions:

Proxy Server box checked on LAN settings – uncheck this box

Auto-negotiate function turned on in NIC – manually set to 10 Mbps

Problem:

Second Green light (Power) is on but not first green light (Ethernet).

Possible Causes / Solutions:

Straight/Cross-over switch in wrong position - move switch to other position

Computer Network IP not set correctly - change Network IP to 192.168.1.100

Computer, hub, switch or router not turned on - turn on equipment

Computer Cat-5 cable not plugged-in - plug cable in

Cat-5 cable not wired correctly - Replace Cat-5 cable & check wiring

Problem:

CPE MAC addresses initially show in Association list, but disappear later

Possible Causes / Solutions:

No problem. The MAC addresses will drop from the Association list when the CPE enters the

sleep mode (no activity).

Check the AP FAQ’s on the Telex Wireless web pages for helpful hints and troubleshooting

guides. (http://www.telex.com/Wireless/faq.nsf/c)