User manual

20 | English
F 016 L81 730 | (23.5.17) Bosch Power Tools
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the garden product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: [phone]
E-Mail: [e-mail]
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: [phone]
Fax: [phone]
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: [phone]
Fax: [phone]
Inside New Zealand:
Phone: [phone]
Fax: [phone]
Outside AU and NZ:
Phone: [phone]
www.bosch-pt.com.au
www.bosch-pt.co.nz
Republic of South Africa
Customer service
Hotline: [phone]
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: [phone]
Fax: [phone]
E-Mail: [e-mail]
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: [phone]
Fax: [phone]
E-Mail: [e-mail]
Cutting time per battery charge too low Too much friction, due to lack of lubricant Apply lubricant spray
Blade needs cleaning Clean blade
Poor cutting technique see “Working Advice” (figure 5)
Battery not fully charged Recharge battery; also see “Battery
Charging”
The blades are running slow or the anti
blocking feature is not functioning
Battery discharged Recharge battery; also see “Battery
Charging”
Battery stored outside of battery
temperature
Allow battery to warm naturally to room
temperature (within battery operating
temperature 0–45°C)
Continuous lighting of the charge control
LED on battery charger
No charging procedure possible
Battery not (properly) inserted Properly insert battery into battery
charger
Battery contacts contaminated Clean the battery contacts (e.g. by
inserting and removing the battery
several times) or replace the battery
Battery pack defective Replace the battery
Charge control LED of battery charger
does not light up
Mains plug of battery charger not plugged
in (properly)
Insert mains plug (fully) into the socket
outlet
Socket outlet, mains cable or battery
charger defective
Check the mains voltage; have the
battery charger checked by an authorised
after-sales service agent for Bosch power
tools
Problem Possible Cause Corrective Action
OBJ_BUCH-948-008.book Page 20 Tuesday, May 23, 2017 3:52 PM