User's Manual

EN
40
Troubleshooting
www.bora.com
Fault Cause Remedy
Control knob display
L
The childproofing feature is activated. Switch off the childproofing feature
(see the Operation chapter).
Control knob display
/
Continuous operation (30 s) of the control
knob or control knob dirty.
Release the control knob. Clean the control
knob if necessary.
Control knob display
E
0
0
1
Error when the software is running Perform a reset (configuration menu C5)
(see Installation chapter)
Disconnect the device from the mains for at
least 1 min. and restart it.
Contact the BORA Service Team.
Control knob display
E
0
0
3
Electrical connection between touch surface
and knob ring (min. 3-5 seconds).
Remove the knob ring. Clean the knob ring.
Wipe any residual water from the touch surface.
Control knob display
E
0
1
9
Error evaluating the touch surface. Turn the knob ring to the 12 o’clock position
(0 position).
Contact the BORA Service Team.
Control knob display
E
0
2
1
Temperature too high Allow cooktop to cool.
Control knob display
E
0
6
6
Gas supply interrupted and/or no flame
detected. The gas bottle is empty.
Turn the knob ring to the 12 o’clock position
(0 position). Try to ignite it again (the gas pipe
needs a certain amount of time to fill after
installation).
Contact the BORA Service Team.
Tab. 8.1 Resolving a fault
 After resolving the fault, turn the knob ring to the 12 o’clock position (0 position).
 In all other cases, contact the BORA Service Team (see Warranty, technical service and spare parts chapter) and enter
the error number displayed and the device type.