System information

216 Nortel IP Softphone 2050

Log files appear in the left pane. Log files usually store in the

Profiles folder. For example, D:\Profiles\jsmith\Application

Data\Nortel\IP Softphone 2050\Logs.

--End--

Procedure 52

Viewing System Settings

Step Action

1 Launch the lmtools.exe utility.

The LMTools Graphical User Interface (GUI) opens.

2 Click the System Settings tab.

The System Settings tab displays basic information, such as

Server IP address and HostID. Select the "Include Domain"

checkbox to display the Fully Qualified Domain Name (FQDN)

Host ID. Ensure the Host ID is a FQDN. Also, ensure it is exactly

the same as the name registered with KRS that was used to

generate the keycode. If the names do not match the server

does not come up.

--End--

Procedure 53

Displaying License Server DNS information

Step Action

1 Go to Start > All Programs > Accessories > Command

Prompt to open the Command Prompt window.

2 From the Command Prompt window, enter ipconfig -all.

The Host Name and Primary DNS Suffix display. Ensure you

configure the Primary DNS Suffix with the registered domain

name; otherwise, your FQDN license keycode file does not work.

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 05.02 26 May 2009