Specifications

21
6 Warranty
The TRACER-MPPT charge controller is warranted to be free from defects for a
period of TWO (2) years from the date of shipment to the original end user. Epsolar
will, at its option, repair or replace any such defective products.
• Claim procedure:
Before requesting warranty service, check the Operator’s Manual to be certain
that there is a problem with the controller. Return the defective product to Epsolar or
the authorized Epsolar distributor with shipping charges prepaid if problem cannot be
solved. Provide proof of date and place of purchase. To obtain rapid service under this
warranty, the returned products must include the model, serial number and detailed
reason for the failure, the module type, array size, type of batteries and system loads.
This information is critical to a rapid disposition of your warranty claim.
•This warranty does not apply under the following conditions:
1. Damage by accident, negligence, abuse or improper use.
2. PV or load currents exceeding the ratings of product.
3. Unauthorized product modification or attempted repair
4. Damaged occurring during shipment
5. Damage results from acts of nature such as lightning, weather extremes.
No EPSOLAR is authorized to make any modification or extension to this warranty.