User`s guide

149
Boost
TM
Customer Care
You can contact Boost
TM
Customer Care 7 days a
week simply by dialing 611 from your i 855 phone,
or by calling 1-888-BOOST-4U (1-888-266-7848).
Our Boost
TM
Customer Care team will assist you in
answering all your questions. Or, visit
www.boostmobile.com for a variety of Boost
TM
Customer Care services online.
Before you contact Boost
TM
Customer Care for
service or to resolve an issue, be sure to have your
Boost
TM
Personal Telephone Number, your model
number (located on your phone underneath the
battery), and the ID number printed on your SIM
card. You’ll want to record these numbers, and
keep them handy, so that you can replace the
battery prior to contacting Boost
TM
Customer Care.
Please have the following information available to
give to the representative who answers your
inquiry.
• Your Personal Telephone Number (PTN).
• Your phone's model number (located
underneath the battery).
• The ID numbers printed on your SIM.
You'll want to keep this information handy so that
you can replace the battery and power up your
phone should the representative need you to
access other information on it during your call.