Phaser® 7500 Color Printer Phaser 7500 User Guide ® English Français Guide d'utilisation Nederlands Gebruikershandleiding Magyar Felhasználói útmutató Italiano Guida dell'utente Svenska Användarhandbok Русский Руководство пользователя Deutsch Benutzerhandbuch Dansk Betjeningsvejledning Türkçe Kullanıcı Kılavuzu Español Guía del usuario Čeština Uživatelská příručka Ελληνικά Εγχειρίδιο χρήστη Português Guia do usuário Polski Przewodnik użytkownika
Copyright © 2009 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.
Contents 1 Safety Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Operational Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Printer Location. . . . . . . .
Contents Windows 2000 or Later . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Preliminary Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Quick CD-ROM Install Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Other Methods of Installation . . . . . . . . . . . . . . . . . . . . .
Contents Printing on Both Sides of the Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 2-Sided Printing Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Printing a 2-Sided Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Page Layout Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Ordering Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Routine Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Customer Replaceable Parts . . . . . . . . . . . . . . . . . . . . . .
Contents B Regulatory Information Basic Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 United States (FCC Regulations) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 Canada (Regulations) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 European Union . . . . . . . . . . . . . . . . . . .
Contents 8 Phaser 7500 Color Printer User Guide
Safety 1 This chapter includes: • Electrical Safety on page 10 • Operational Safety on page 11 • Maintenance Safety on page 12 • Printer Symbols on page 13 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your printer.
Safety Electrical Safety Warning: Do not push objects (including paper clips or staples) into slots or openings on the printer. Making contact with a voltage point or shorting out a part could result in fire or electrical shock. Warning: Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so. Power should be OFF when performing these installations.
Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer. Printer Location • • • • • • • • Do not block or cover the slots or openings on the printer.
Safety Maintenance Safety • • • 12 Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. Do not use aerosol cleaners. Clean the printer with a dry lint-free cloth only. Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa.
Safety Printer Symbols Symbol Description Warning or Caution: Ignoring this warning could cause serious injury or even death. Ignoring this caution could cause injury or damage to the property. Hot surface on or in the printer. Use caution to avoid personal injury. Caution: Electrostatic sensitive devices Verify that you are properly grounded before making contact with the printer. Ignoring this caution could cause damage to the property.
Safety 14 Phaser 7500 Color Printer User Guide
Features 2 This chapter includes: • Parts of the Printer on page 16 • Printer Configurations on page 18 • Control Panel on page 20 • More Information on page 22 Phaser 7500 Color Printer User Guide 15
Features Parts of the Printer This section includes: • Front View on page 16 • Rear View on page 17 • Internal Components on page 17 Front View 1 2 7 3 8 4 5 9 6 10 7500-028 1. Top output tray 2. Power switch 3. Control panel 4. Front door 5. Tray 2 6. Tray 3, 4, & 5 (option) 7. Door A 8. Door B 9. Tray 1 (MPT) 10.
Features Rear View 1 2 3 4 7500-026 1. Configuration card 3. Ethernet connection 2. USB connection 4. Power cord connector Internal Components 1 2 8 3 4 5 7 6 7500-027 1. Imaging unit cover lever 5. Imaging unit cover 2. Toner cartridges 6. Imaging units 3. Belt cleaner 7. Transfer roller 4. Waste cartridge 8.
Features Printer Configurations • • • Standard Features on page 18 Available Configurations on page 18 Options on page 19 Standard Features The Phaser 7500 Color Printer has many features to meet your printing needs: • Maximum print speed of 35 pages per minute (ppm) for monochrome printing and 35 ppm for color printing (on letter-size plain paper) • 1 GHz processor • 1200 x 600 dpi (Standard Mode), 1200 x 1200 dpi (Enhanced Mode), and 1200 x 1200 dpi (Photo Mode) • Tray 1 (MPT) that holds up to 100 shee
Features Options The following options are available for the Phaser 7500 printer: • Duplex Unit: A duplex unit can be added to the printer to provide automatic 2-sided printing. The duplex unit comes standard on the Phaser 7500DN, 7500DT, and 7500DX. • 500-Sheet Feeder: Provides Tray 3 for extra paper input capacity. • 1500-Sheet Feeder: Provides Tray 3, 4, and 5 for extra input capacity. • Productivity kit: Includes an internal hard drive and supports disk collation.
Features Control Panel This section includes: • Control Panel Layout on page 20 • Information Pages on page 21 Control Panel Layout 3 5 7 8 C OK 1 2 4 ? 6 7500-029 1. 2. 3. 4. 20 Indicator Light Blinks when the printer is receiving and printing a job. Graphic display Indicates status messages and menus. Cancel button Cancels the current printing job. Back button Returns to the previous menu item. Phaser 7500 Color Printer User Guide 5. 6. 7. 8.
Features Information Pages Your printer has a set of printable information pages. The information pages provide reference information about your printer and its current configuration. To print an information page: 1. On the control panel, press the Down Arrow button to select Information > Information Pages. 2. Select the information page and press the OK button. Note: Information pages can also be printed from CentreWare Internet Services (CentreWare IS).
Features More Information The following links provide more information about your printer and its capabilities. Information Source Installation Guide Packaged with printer Quick Use Guide Packaged with printer User Guide (PDF) Software and Documentation CD-ROM www.xerox.com/office/7500docs Quick Start Tutorials www.xerox.com/office/7500docs Video Tutorials www.xerox.com/office/7500docs Recommended Media List www.xerox.com/paper (United States) www.xerox.
Features Xerox Support Centre The Xerox Support Centre provides access to the following information: • User manuals and video tutorials • Solutions to troubleshooting problems • Printer and supplies status • Supplies ordering and recycling • Answers to frequently asked questions • Default printer driver settings Xerox Support Centre is available for systems with Windows 2000 and newer or Mac OS X, version 10.4 and newer.
Features 24 Phaser 7500 Color Printer User Guide
3 Network Basics This chapter includes: • Overview of Network Setup and Configuration on page 26 • Choosing a Connection Method on page 27 • Configuring the Network Address on page 29 • Printer Management Software on page 33 • Available Printer Drivers on page 35 • Windows 2000 or Later on page 36 • Macintosh OS X, Version 10.3 and Higher on page 42 • UNIX (Linux) on page 45 • IPv6 on page 47 This chapter provides basic information about setting up and connecting to your printer.
Network Basics Overview of Network Setup and Configuration To set up and configure the network: 1. Connect the printer to the network using the recommended hardware and cables. 2. Turn on the printer and the computer. 3. Print the Configuration page and keep it for referencing network settings. 4. Install the driver software on the computer from the Software and Documentation CD-ROM. For information on driver installation, see the section in this chapter for the specific operating system you are using. 5.
Network Basics Choosing a Connection Method Connect the printer via Ethernet or USB. A USB connection is a direct connection and is not used for networking. An Ethernet connection is used for networking. Hardware and cabling requirements vary for the different connection methods. Cabling and hardware are generally not included with your printer and must be purchased separately.
Network Basics Connecting via USB If you are connecting to one computer, a USB connection offers fast data speeds. However, a USB connection is not as fast as an Ethernet connection. To use USB, PC users must have Windows 2000/XP/Server 2003 or newer. Macintosh users must use Mac OS X, version 10.3 and higher. USB Connection A USB connection requires a standard A/B USB cable. This cable is not included with your printer and must be purchased separately. Verify that you are using the correct USB (1.x or 2.
Network Basics Configuring the Network Address This section includes: • TCP/IP and IP Addresses on page 29 • Automatically Setting the Printer’s IP Address on page 30 • Dynamic Methods of Setting the Printer’s IP Address on page 30 • Manually Setting the Printer’s IP Address on page 31 TCP/IP and IP Addresses If your computer is on a large network, contact your network administrator for the appropriate TCP/IP addresses and additional configuration information.
Network Basics Automatically Setting the Printer’s IP Address If the printer is connected to a small established TCP/IP network without a DHCP server, use the installer on the Software and Documentation CD-ROM to detect or assign an IP address to your printer. For further instructions, insert the Software and Documentation CD-ROM into your computer’s CD-ROM drive. After the Xerox Installer launches, follow the prompts for installation.
Network Basics Using Host Names with the Domain Name Service (DNS) The printer supports DNS through an embedded DNS resolver. The DNS resolver protocol communicates with one or more DNS servers to resolve the IP address for a given host name or the host name for a given IP address. To use an IP host name for the printer, the system administrator must configure one or more DNS servers and a local DNS domain name space database.
Network Basics Information Required for Manual IP Addressing Default Router/Gateway address Router address is required to communicate with the host device from anywhere other than the local network segment. Using the Control Panel To manually set the IP address: 1. On the control panel, select Printer Setup > Connection Setup > Network Setup > TCP/IPv4 Setup, then press the OK button. 2. Select DHCP/BOOTP, then press the OK button to select Off. 3. Select IPv4 Address, then press the OK button. 4.
Network Basics Printer Management Software This section includes: • CentreWare Internet Services on page 33 • CentreWare Web on page 34 CentreWare Internet Services CentreWare Internet Services (CentreWare IS) provides access to the printer’s embedded Web server. It enables you to easily manage, configure, and monitor network printers using a Web browser on a network computer. CentreWare IS gives administrators access to printer status, configuration, security settings, and diagnostic functions.
Network Basics CentreWare Web CentreWare Web is a multi-vendor printer management, installation, and troubleshooting application. Use CentreWare Web to remotely manage, install, and troubleshoot printers on your network using a Web browser. Printers are found through network or print server discovery and managed over TCP/IP networks using RFC-1759 SNMP (Simple Network Management Protocol).
Network Basics Available Printer Drivers To access special printing options, use a Xerox printer driver. Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available: Printer Driver Description Windows PostScript Driver The PostScript driver is recommended to take full advantage of your system’s custom features and genuine Adobe® PostScript®.
Network Basics Windows 2000 or Later This section includes: • Preliminary Steps on page 36 • Quick CD-ROM Install Steps on page 36 • Other Methods of Installation on page 37 • Windows 64-Bit Server to 32-Bit Client Installation on page 39 • Windows 2000 or Later Troubleshooting on page 40 Preliminary Steps These preliminary steps must be performed for all printers: 1. Verify that the printer is plugged in, turned On, and connected to an active network. 2.
Network Basics Other Methods of Installation Your printer can also be installed on a network using one of these methods: • Microsoft TCP/IP Protocol • Microsoft IPP Port You can monitor or configure your printer with CentreWare IS and a Web browser if your printer is connected to a network with the TCP/IP protocol enabled. Note: The CentreWare methods are not discussed in this section. See Available Printer Drivers on page 35.
Network Basics Configuring the Printer To configure the printer: 1. Insert the Software and Documentation CD-ROM into the computer’s CD-ROM drive and click Have Disk. 2. Click the Browse button, and then select the directory which contains the Windows 2000 or Windows XP drivers. 3. Select the *.INF file, then click Open. 4. Verify that the path and filename are correct, then click OK. 5. Enter a name for the printer and select whether you want that printer to be the default. Click Next. 6.
Network Basics Creating an IPP Printer To create an IPP printer: 1. On the desktop, click Start > Settings > Printers. 2. Double-click Add Printer to launch the Microsoft Add Printer Wizard. 3. Select Network Printer, then click Next. 4. When prompted for URL (Windows 2000, Windows XP), enter the printer’s URL in the following format: http://printer-ip-address/ipp Note: Substitute your printer’s IP address or DNS name for printer-ip-address. 5. Click Next.
Network Basics 7. Browse to the 32-bit driver on the Software and Documentation CD-ROM, and open the Windows folder. 8. Open the appropriate language folder, select the .inf file, then click OK. 9. Choose your Printer, then click Next. 10. Select Intel Box for Windows XP, then click Next. 11. Click Finish. 12. In the My Network Places dialog box, double-click the 64-bit system, then select Yes.
Network Basics 7. Select the Advanced tab. Verify that the correct printer driver is installed. 8. Select the Ports tab. Verify that the IP Address in the Print to the Following Ports list is identical to the one on the Configuration page. You may need to click the Configure Port button to see the IP address. If necessary, re-select the TCP/IP number used for the printer. Printing a Test Page To print a test page: 1. Select the General tab. 2. Click Print Test Page.
Network Basics Macintosh OS X, Version 10.3 and Higher This section includes: • Macintosh OS X, Version 10.3 on page 42 • Macintosh OS X, Version 10.4 and Higher on page 43 • Macintosh Troubleshooting (Mac OS X, Version 10.3 and Higher) on page 44 Macintosh OS X, Version 10.3 Set up your printer using Bonjour (Rendezvous), create a desktop USB connection, or use an LPD/LPR connection for Macintosh OS X, version 10.3 and higher.
Network Basics USB Connection To install the printer driver from the Software and Documentation CD-ROM: 1. Insert the CD-ROM into the CD-ROM drive. • Open the Printer Setup Utility. Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and then open the Utilities folder. 2. 3. 4. 5. 6. 7. Click the Add button. Select USB from the drop-down menu. Select the printer in the window. Select Xerox from the manufacturers in the drop-down menu.
Network Basics Macintosh Troubleshooting (Mac OS X, Version 10.3 and Higher) The following procedure eliminates cabling, communication, and connection problems. Once you complete these steps, print a test page from your software application. Mac OS X, Version 10.3 and Higher Troubleshooting Perform these steps only for Mac OS X, versions 10.3 and higher: 1. Open the Network Utility, then click the Ping tab. 2. Enter the printer’s IP address. 3. Click Ping.
Network Basics UNIX (Linux) Your printer supports connection to a variety of UNIX platforms through the network interface. The workstations currently supported by CentreWare for UNIX/Linux to a network-connected printer are: • Sun Solaris • IBM AIX • Hewlett-Packard HP-UX • Linux (i386) • Linux (PPC) The following procedures enable you to connect your printer using any of the supported versions of UNIX or Linux listed above.
Network Basics To access PhaserSMART Technical Support: 1. Launch your Web browser. 2. Enter the printer’s IP address in the browser’s Address field. 3. Select Support. 4. Click the PhaserSMART Diagnostic Tool link to access PhaserSMART. Installing the Printer When Using CUPS as the Print Spooler When using CUPS as the print spooler, you need to add the printer’s .ppd file to the /usr/share/cups/model/Xerox directory. To install the .ppd file: 1. Go to www.xerox.com/office/7500drivers. 2.
Network Basics IPv6 This section includes: • Enabling IPv6 on page 47 • Setting the Interface ID on page 48 • Automatic Address Assignment on page 49 • DHCPv6 on page 49 • Manual Address Assignment on page 50 • Address Precedence on page 51 Enabling IPv6 IPv6 can be enabled or disabled independently of IPv4. Note: If you disable both IPv4 and IPv6, you will lose your connection to the printer. For information on restoring the default TCP/IP settings, see Resetting the TCP/IP Configuration on page 48.
Network Basics Resetting the TCP/IP Configuration Use the following procedure at the control panel to reset the TCP/IP configuration to the default settings: Select Printer Setup > Connection Setup > Reset Connection Setup, then press the OK button. Setting the Interface ID Your IPv6-enabled printer has one interface with multiple addresses. The Interface ID is the part of the address after the prefix.
Network Basics Automatic Address Assignment Addresses can be assigned automatically when a router is found that offers one or more prefixes. Automatically assigned addresses are routeable. Each router-supplied prefix is combined with the Interface ID to create an address. The use of router-supplied prefixes is enabled by default.
Network Basics To enable/disable automatic address assignment, use one of the following options: • The printer’s control panel • CentreWare IS Setting DHCPv6 Options with the Control Panel To change DHCPv6 options using the control panel: 1. Select Printer Setup > Connection Setup > Network Setup > TCP/IPv6 Setup > DHCPv6 Mode, then press the OK button. 2. Select the DHCPv6 option, then press the OK button. Setting DHCPv6 Options Using CentreWare IS To change DHCPv6 options using CentreWare IS: 1.
Network Basics Setting the IPv6 Address Using CentreWare IS To manually set the IPv6 address using CentreWare IS: 1. Launch your Web browser. 2. Enter your printer’s IP address in the browser’s Address field. 3. Click Properties. 4. Select the Protocols folder on the left navigation panel, then click TCP/IP. 5. Click the TCP/IP (v6) button. 6. In the Manual Address Assignment field, select Use this address, and then type the address. 7. Click the Save Changes button at the bottom of the page.
Network Basics 52 Phaser 7500 Color Printer User Guide
Printing 4 This chapter includes: • Printing Overview on page 54 • Supported Media on page 55 • Loading Media on page 57 • Printing on Special Media on page 69 • Selecting Printing Options on page 75 • Printing on Both Sides of the Paper on page 78 • Selecting Paper Type to Use on page 81 • Printing Multiple Pages to a Single Sheet (N-Up) on page 82 • Printing Booklets on page 83 • Using Color Corrections on page 85 • Printing in Black and White on page 88 • Printing Separators on page 89 • Printing Cover
Printing Printing Overview 1. Select appropriate media. 2. Load media in the tray, then specify the size and type on the printer’s control panel. 3. Access the print settings in your software application (CTRL+P in Windows, CMD+P on a Macintosh for most software applications). 4. Select your printer from the list. 5. Access the printer driver settings by selecting Properties or Preferences (Windows), Xerox Features for Macintosh. The title of the button may vary depending on your application. 6.
Printing Supported Media This section includes: • Recommended Media on page 55 • General Media Loading Guidelines on page 55 • Media That Can Damage Your Printer on page 56 • Paper Storage Guidelines on page 56 Your printer is designed to be used with a variety of media types. Follow the guidelines in this section to ensure the best print quality and to avoid jams. For best results, use Xerox printing media specified for your Phaser 7500 printer.
Printing Media That Can Damage Your Printer Your printer is designed to use a variety of paper and media types for print and copy jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer.
Printing Loading Media This section includes: • Loading Paper in Tray 1 (MPT) on page 57 • Loading Paper in Trays 2–5 on page 62 Most paper sizes can be loaded in the trays either long-edge feed or short-edge feed, however, printing long-edge feed is recommended to optimize the life of the printer, supplies, and print speed.
Printing Long-Edge Feed Use long-edge feed for faster printing when the paper fits that way. Note: Use long-edge feed for printing all envelopes except C4. To load paper or other media in Tray 1 (MPT): 1. Open Tray 1 (MPT). 7500-036 2. Load the paper or other media with the long edge entering the printer first. • For single-sided printing, place side one facedown, with the top of the page towards the rear of the printer. Prepunched holes should enter the printer first.
Printing • For automatic 2-sided printing, place side one faceup, with the top of the page towards the rear of the printer. Prepunched holes should enter the printer last. 7500 125 Caution: Do not load paper or media above the fill line indicated on the tray. Overloading the tray may cause jams. MAX 7500-042 3. Adjust the paper guides to fit the paper loaded in the tray.
Printing 4. When the control panel prompts you to confirm the type and size of paper in the tray, press the OK button to use the current tray setup. If you loaded a new size or type of paper in the tray, do the following: a. Select Change setup, then press the OK button. b. Select the appropriate paper type, then press the OK button. c. Select the appropriate paper size, then press the OK button.
Printing For automatic 2-sided printing, place side one faceup, with the top of the page entering the printer last. Place prepunched paper with the holes toward the front of the printer. X RO XE • 7500-117 Caution: Do not load paper or media above the fill line indicated on the tray. Overloading the tray may cause jams. MAX 7500-047 3. Adjust the guides to fit the paper. 11” A4 A3 12” 12.
Printing 4. When the control panel prompts you to confirm the type and size of paper in the tray, press the OK button to use the current tray setup. If you loaded a new size or type of paper in the tray, do the following: a. Select Change setup, then press the OK button. b. Select the appropriate paper type, then press the OK button. c. Select the appropriate paper size, then press the OK button.
Printing • • • • • • • Thin Glossy Paper Glossy Paper Thick Glossy Paper Preprinted paper Prepunched paper Recycled paper Specialty media Note: Transparencies cannot be printed from Tray 3, 4, or 5. Long-Edge Feed Use long-edge feed for faster printing when the paper fits that way. To load paper or other media in Trays 2–5: 1. Pull out the tray. 7500-049 2. Fan the paper to release sheets that are stuck together.
Printing 3. Load the paper with the long edge towards the left side of the tray. • For single-sided printing, insert side one faceup, with the top of the paper at the rear of the tray. Prepunched holes should be on the left side of the tray. 7500-122 • For automatic 2-sided printing, insert side one facedown, with the top of the paper at the rear of the tray. Prepunched holes should be on the right side of the tray.
Printing 4. Adjust the guides to fit the paper. 7500-021 5. Push the tray completely into the printer. 7500-056 6. When the control panel prompts you to confirm the type and size of paper in the tray, press the OK button to use the current tray setup. If you loaded a new type of paper in the tray or loaded a custom size, do the following: a. Select Change setup, then press the OK button. b. Select the appropriate paper type, then press the OK button. c. Select the paper size, then press the OK button.
Printing Note: If you loaded custom size paper, select it if it is already defined. If not, select New Custom Size for the paper size and follow the prompts; see Using Custom Size Paper on page 73 for more information. If you loaded standard-size paper, select Auto Select for the paper size; the tray guides are then used by the printer to determine the paper size in the tray. Short-Edge Feed Use short-edge feed for sizes that do not fit long-edge feed or when the media curls or peels, such as labels.
Printing 3. Load the paper with the long edge of the paper facing the front of the tray. • For single-sided printing, insert side one faceup, with the top of the paper towards the left of the tray. Prepunched holes should be at the front of the tray. 7500-057 • For automatic 2-sided printing, insert side one facedown, with the top of the paper towards the right side of the tray. Prepunched holes should be towards the front of the tray.
Printing 4. Adjust the guides to fit the paper. 7500-021 5. Push the tray completely into the printer. 7500-056 6. When the control panel prompts you to confirm the type and size of paper in the tray, press the OK button to use the current tray setup. If you loaded a new type of paper in the tray or loaded a custom size, do the following: a. Select Change setup, then press the OK button. b. Select the appropriate paper type, then press the OK button. c. Select the paper size, then press the OK button.
Printing Printing on Special Media This section includes: • Printing on Transparencies on page 69 • Printing on Envelopes on page 70 • Printing on Labels on page 70 • Printing on Glossy Paper on page 71 • Using Custom Paper Types on page 72 • Using Custom Size Paper on page 73 Printing on Transparencies Transparencies can be printed from Tray 1 (MPT) and Tray 2. They should be printed on one side only. For best results, use only recommended Xerox transparencies.
Printing Printing on Envelopes Envelopes can be printed from Tray 1 (MPT) only. Guidelines • • • • • • Successful envelope printing is highly dependent on the quality and construction of the envelopes. Use envelopes made specifically for laser printers. It is recommended that you maintain constant temperatures and relative humidity. Store unused envelopes in their packaging to avoid the effects of moisture and dryness which can affect print quality and cause wrinkling.
Printing Printing on Glossy Paper Glossy paper can be printed from any tray within the following weight range: • Thin Glossy Paper: 106–169 g/m2 • Glossy Paper: 170–220 g/m2 • Thick Glossy Paper: 221–256 g/m2 Note: Glossy paper should be printed on one side only. To order paper, transparencies, or other specialty media, contact your local reseller or go to the Xerox Supplies website for your printer: www.xerox.com/office/7500supplies.
Printing Using Custom Paper Types Use this feature to create your own custom paper type with specific settings that you can reuse for routine print jobs, for example, monthly reports. Custom paper types are created in CentreWare IS and appear in the printer driver, control panel, and CentreWare IS. You can define up to 5 custom names and assign base paper types to them. The control panel always lists all five types, but the driver only lists the ones that are not hidden.
Printing Mac OS X version 10.4 and newer 1. Go the Print menu. 2. In the print drop-down list, select Xerox Features. The Paper/Output drop-down appears. 3. In the Paper drop-down list, select Other Type. 4. From the drop-down list, select the custom paper type you want to use. 5. Click the Print button. Note: For other drivers, select one of the five default custom paper type names that you set up in CentreWare IS. Using Custom Size Paper Custom size paper can print from all trays.
Printing 6. If the paper can be loaded both LEF or SEF, the Paper Orientation menu is displayed. Select Long-Edge Feed for faster printing. Select Short-Edge Feed when the media curls or peels. Note: When you replace the custom size in the tray with a standard size: • • In the Tray 1 (MPT) size list, select the size you loaded. In the Tray 2–5 size list, select Auto-Sensed, so that the tray guides determine the standard size. To define a custom size in your printer driver: Windows 2000 or newer 1.
Printing Selecting Printing Options Printing options, also referred to as printer driver options, are specified as Printing Preferences in Windows, and Xerox Features in Macintosh. Printing Options include 2-sided printing, page layout, and print quality.
Printing To change Printing Preferences: 1. Click Start, select Settings, and then click Printers and Faxes. 2. In the Printers and Faxes folder, right-click the icon for your printer and select Printing Preferences. 3. Select a tab in the Printing Preferences window, make selections, and click OK to save. Note: For more information about Windows printer driver options, click the Help button in the lower left-hand corner of the screen.
Printing Printing Options for Macintosh See the following table for specific printing options in the Macintosh PostScript printer driver.
Printing Printing on Both Sides of the Paper • • • 2-Sided Printing Guidelines on page 78 Printing a 2-Sided Document on page 79 Page Layout Options on page 80 2-Sided Printing Guidelines To use the printer’s automatic 2-sided printing feature: • The paper’s leading edge must have a length of 128–322 mm (5.0–12.65 in.). • The paper’s side edge must have a length of 140–457 mm (5.5–18 in.) • • The paper must have a weight of 67–169 g/m2 (20–40 lb. Bond).
Printing Printing a 2-Sided Document To perform automatic 2-sided printing: 1. Load paper into the tray: Tray 1 (MPT) • Long-Edge Feed: Insert side one faceup, with the top of the page towards the rear of the printer. Prepunched holes should enter the printer last. • Short-Edge Feed: Insert side one faceup, with the top of the page entering the printer first. Place prepunched paper with the holes toward the front of the printer.
Printing Page Layout Options When you select 2-Sided Printing on the Paper/Output tab, you can specify the page layout which determines how the pages turn. Windows and Macintosh 1. Select the Layout/Watermark tab (Windows) or the Layout section (Macintosh). 2. Select Portrait, Landscape, or Rotated Landscape. 3. Select 2-Sided Print, or 2-Sided Print, Flip on Short Edge.
Printing Selecting Paper Type to Use When you send your print job to the printer, you can choose to let the printer automatically select which paper to use based on your document size and the paper type you select, or you can force the printer to use paper from a specific tray. Selecting Paper Type to Use for a Supported Driver Windows 2000 and newer 1. In the printer driver, select the Paper/Output tab. 2.
Printing Printing Multiple Pages to a Single Sheet (N-Up) When printing a multiple-page document, you can print more than one page on a single sheet of paper. Print one, two, four, six, nine, or 16 pages per side. 1 2 3 4 Printing N-Up Using a supported Driver Windows 2000 or newer 1. Select the Layout/Watermark tab. 2. Select the Pages Per Sheet (N-Up) option. 3. Click the button for the number of pages you want to appear on each side of the sheet. Mac OS X version 10.3 and newer 1.
Printing Printing Booklets With 2-sided printing, you can print a document in the form of a small book. Create booklets for any paper size that is supported for 2-sided (duplex) printing. The driver automatically reduces each page image and prints four pages per sheet of paper (two on each side). The pages are printed in the correct order so that you can fold and staple the pages to create a booklet. When you print booklets, you can also specify the creep and gutter in supported drivers.
Printing Mac OS X 10.3 and newer driver 1. 2. 3. 4. 84 In the Print dialog box, select Xerox Features, then the Layout/Watermark drop-down list. Select Enable for Booklet Printing. If desired, specify the creep and gutter with the Booklet Options button. If desired, specify the paper size from the Target Paper Size drop-down list.
Printing Using Color Corrections This section includes: • Color by Words on page 85 • Selecting Color Correction in a Supported Driver on page 86 • Making Color Adjustments in a Supported Driver on page 86 • Making Custom Color Adjustments on page 87 The Color Correction options provide simulations of different color devices. Automatic is the default correction for general image processing. See the following table to determine what option you want to use.
Printing Selecting Color Correction in a Supported Driver Windows 2000 or newer and PostScript driver 1. Select the Color Options tab. 2. Select the desired color correction: Automatic, Vivid Color, Black and White, or Color Adjustments. Mac OS X 10.3 and newer driver 1. In the Print dialog box, select Xerox Features, and then the Color Options drop-down list. 2. Select the desired color correction from the available options. Making Color Adjustments in a Supported Driver Windows 2000 or newer driver 1.
Printing Making Custom Color Adjustments The Automatic color correction selection is designed to apply the best color correction to each element such as text, graphics, or images. If needed, you can select the color table being used for these elements in your jobs. You can make adjustments to RGB colors, CMYK colors, and spot colors as shown in the following table: Custom Automatic Color Description Office Color Controls the RGB color adjustments. Press Match Controls the CMYK color adjustments.
Printing Printing in Black and White Printing Black and White Using a Supported Driver Windows 2000 or newer and PostScript driver 1. Select the Color Options tab. 2. Select the Black and White option. Mac OS X 10.3 and newer driver 1. In the Print dialog box, select Xerox Features, and then the Color Options drop-down list. 2. Select Black and White.
Printing Printing Separators A separator (a divider page or slipsheet) can be inserted after a print job, between copies of a print job, or between individual pages of a print job. Specify the tray to use as the source for the insert pages. Printing Insert Pages in a Supported Driver Windows 2000 or newer 1. Select the Paper/Output tab. 2. Click the button to the right of the Paper summary and select Separators. 3. Select the desired options and press the OK button. Mac OS X 10.3 and newer driver 1.
Printing Printing Cover Pages A cover page is the first or last page of a document. You can choose a different paper source for the cover page than for the body of a document. For instance, use your company letterhead for the first page of a document, or use heavyweight paper for the first and last pages of a report. • Use any applicable paper tray as the source for printing cover pages. • Verify that the cover page is the same size as the paper used for the rest of your document.
Printing Printing Cover Pages in a Supported Driver Windows 2000 or newer 1. Select the Paper/Output tab. 2. Click the button to the right of the Paper summary and select Covers. 3. Select the desired options and press the OK button. Mac OS X 10.3 and newer driver 1. In the Print dialog box, select Paper Feed. 2. Select First page from, and then select the tray to use for the covers. 3. Under Paper Feed Options, select the tray to use for the cover pages from the Last Page Paper Source drop-down list.
Printing Printing Watermarks A watermark is additional text that can be printed across one or more pages. For example, terms like Draft and Confidential, which you might stamp on a page before distribution, can be inserted with a watermark. Some Windows Print Drivers allow you to: • Create a watermark. • Edit an existing watermark’s text, color, location, and angle. • Place a watermark on either the first page or every page in a document.
Printing Printing Mirror Images You can print pages as a mirror image (flips images horizontally on pages when printed). Selecting Mirror Image in a Supported Driver Windows 2000 or newer and PostScript driver 1. Select the Advanced tab. 2. Select Yes for Mirrored Output under Image Options.
Printing Printing Special Job Types You can select one of the following special job types from the Paper/Output tab: • Sending Personal, Personal Saved, Secure, Proof, or Saved Print Jobs on page 94 • Sending Print With Jobs on page 95 • Printing or Deleting Secure Print Jobs on page 95 • Printing or Deleting Personal Print Jobs on page 96 • Printing or Deleting Proof and Saved Print Jobs on page 96 • Printing or Deleting Personal Saved Jobs on page 96 Note: A Productivity Kit is required to access these s
Printing Sending Print With Jobs To select jobs to send with your current job in a supported driver: Operating System Steps Windows 2000 or later 1. 2. 3. 4. 5. Mac OS X (version 10.3 and higher) 1. 2. 3. 4. Select the Paper/Output tab. Select Print With under Job Type. In the Print With dialog box, select a personal saved or shared saved job from the list on the left to be printed with the current job, and then click the Add button to add it to the Final Job list on the right.
Printing Printing or Deleting Personal Print Jobs To print or delete a personal print job, select your user name on the control panel: 1. Select Walk-Up Features > Walk-Up Printing, then press the OK button. 2. Select Personal Print Jobs, then press the OK button. 3. Select your User Name, then press the OK button. 4. Select Print and Delete or Delete, then press the OK button to print or delete all of your personal print jobs.
Maintenance 5 This chapter includes: • Maintenance and Cleaning on page 98 • Ordering Supplies on page 103 • Moving the Printer on page 105 Phaser 7500 Color Printer User Guide 97
Maintenance Maintenance and Cleaning This section includes: • General Precautions on page 98 • Locating the Serial Number on page 98 • Billing Meters on page 99 • Cleaning the Printer on page 100 • Moving the Printer on page 105 See also: Safety on page 9 General Precautions Warning: When cleaning your printer do NOT use organic or strong chemical solvents or aerosol cleaners. Do NOT pour fluids directly into any area. Use supplies and cleaning materials only directed in this documentation.
Maintenance The serial number can also be found using the printer’s control panel. On the printer’s control panel, press Information > Printer Identification. The serial number is displayed. Billing Meters The usage counters feature provides access to the printer’s usage and billing information. On the printer’s control panel, press the Down Arrow to Information > Billing Meters. The impressions list is displayed.
Maintenance Cleaning the Printer • • Cleaning the Exterior on page 100 Cleaning the LEDs on page 100 Cleaning the Exterior To remove stains, clean the outside of the printer using a soft, damp cloth moistened with a mild neutral detergent. Do not spray detergent directly onto the printer. Warning: To prevent electric shock, turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer. Use only an approved toner vacuum to clean the printer.
Maintenance 2. Rotate the lever on the front left side to unlock it. 7500-081 3. Open the imaging unit cover. 7500-074 4. Pull the cleaning rod from the lower right corner of the imaging unit slot. 5. Pull out the cleaning rod until it stops, then move it all the way in and out two or three times to clean the LEDs. Repeat this for all four imaging units. Note: Make sure to pull the cleaning rods out as far as they will go. Push them in as far as they will go. Do not use excessive force.
Maintenance 6. Close the imaging unit cover. 7500-078 7. Rotate the lever to the right to lock it. 7500-083 8. Close the front door.
Maintenance Ordering Supplies This section includes: • Consumables on page 103 • Routine Maintenance Items on page 103 • Customer Replaceable Parts on page 104 • When to Order Supplies on page 104 • Recycling Supplies on page 104 Certain consumables and routine maintenance items need to be ordered occasionally. Each supply item includes installation instructions. Note: Grayscale images printed with the composite black setting count as color pages, because color consumables are used.
Maintenance Customer Replaceable Parts Customer replaceable parts are long life items that may occasionally break and require replacement. • Transfer Roller • Productivity Kit • Configuration Card • Image Processor Board When to Order Supplies The printer’s control panel displays a warning when the supply nears its replacement time. Verify that you have replacements on hand. It is important to order these supplies when the messages first appear to avoid interruptions to your printing.
Maintenance Moving the Printer • • • • • • • Always turn the printer off and wait for the printer to shut down. Disconnect the power cord from the back of the printer. Always use three people to lift the printer. When lifting the printer, grasp the areas as shown in the figure. Keep the printer level to avoid toner spillage. Failure to repackage the printer properly for shipment can result in damage to the printer not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee.
Maintenance 106 Phaser 7500 Color Printer User Guide
Troubleshooting 6 This chapter includes: • General Troubleshooting on page 108 • Paper Feed Problems on page 111 • Print-Quality Problems on page 131 • Getting Help on page 143 • Control Panel Messages on page 143 Phaser 7500 Color Printer User Guide 107
Troubleshooting General Troubleshooting This section contains procedures to help you locate and resolve problems. Some problems can be resolved by simply restarting the printer. To restart the printer: 1. Locate the power switch to the right side of the control panel. 2. Turn the switch OFF, wait 2 minutes, and turn the switch back ON. If the problem is not resolved by restarting the printer, see the table in this chapter that best describes the problem.
Troubleshooting Printing Takes Too Long Probable Causes Solutions The printer is set to a slower printing mode (for example, heavyweight stock or transparency). It takes more time to print with special media. Make sure that the media type is set properly in the driver and at the printer’s control panel. The printer is in ENERGY SAVE mode. It takes time for printing to start in power saving mode. The job is very complex. Wait. No action needed.
Troubleshooting Printer Is Making Unusual Noises Probable Causes Solutions The printer is not level. Place the printer on a flat, hard, level surface. The tray is not installed correctly. Open and close the tray you are printing from. There is an obstruction or debris inside the printer. Turn off the printer and remove the obstruction or debris. If you cannot remove it, contact Technical Support.
Troubleshooting Paper Feed Problems This section includes: • Clearing Paper Jams on page 111 • Minimizing Paper Jams on page 128 • Troubleshooting Paper Feed Problems on page 129 Clearing Paper Jams This section includes: • Jam at Tray 1 (MPT) on page 112 • Jam at Tray 2 on page 114 • Jam at Tray 3, 4, or 5 on page 116 • Jam at Left Door A on page 119 • Jam at the Duplex Unit at Door B on page 120 • Jam at the Duplex Unit at Door A and B on page 121 • Paper Size Jam on page 123 • Paper Type Jam on page 12
Troubleshooting Jam at Tray 1 (MPT) Follow these steps to clear the jam. 1. Remove jammed paper and the rest of the paper from Tray 1 (MPT). Confirm that all paper fragments are removed. 7500-008 2. If you did not find jammed paper in Step 1, push up the latch on the left side of the printer to open Left Door A. Warning: Use caution, some components are behind the left door may be hot.
Troubleshooting 3. Remove the jammed paper. Confirm that all paper fragments are removed. 7500-010 4. Close Left Door A. 7500-003 5. Replace the paper in the tray. Note: Do not load paper above the fill line.
Troubleshooting Jam at Tray 2 Follow these steps to clear the jam. 1. Open Left Door A. 2 1 7500-001 2. Remove the jammed paper. Confirm that all paper fragments are removed. 7500-010 3. Close Left Door A.
Troubleshooting 4. Pull Tray 2 out of the printer. 7500-012 5. Remove any crumpled paper from the tray. 7500-013 6. Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper.
Troubleshooting 7. Push Tray 2 completely back into the printer. 7500-056 Jam at Tray 3, 4, or 5 Follow these steps to clear the jam. 1. Open Left Door C.
Troubleshooting 2. Remove the jammed paper. Confirm that all paper fragments are removed. 7500-016 3. Close Left Door C. 7500-017 4. Pull out the tray specified on the control panel.
Troubleshooting 5. Remove crumpled paper from the tray. 7500-019 6. Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper. 7500-021 7. Push the tray completely into the printer.
Troubleshooting Jam at Left Door A Follow these steps to clear the jam. 1. Open Left Door A. 2 1 7500-001 2. Remove the jammed paper. Confirm that all paper fragments are removed. 7500-002 3. Close the left door.
Troubleshooting Jam at the Duplex Unit at Door B There is a jam at the duplex unit at Door B. Follow these steps to clear the jam. 1. Open Tray 1 (MPT). 2. Open Left Door B. 7500-087 3. Remove the jammed paper.
Troubleshooting 4. Close Left Door B. 7500-089 Jam at the Duplex Unit at Door A and B There is a jam at the duplex unit at doors A and B. Follow these steps to clear the jam. 1. Open Left Door A. Warning: Use caution, some components behind the left door may be hot.
Troubleshooting 2. Remove the jammed paper. 7500-002 3. Close Left Door A. 7500-003 4. Open Left Door B.
Troubleshooting 5. Remove the jammed paper. 7500-088 6. Close Left Door B. 7500-089 Paper Size Jam There is a paper size jam in Tray 1 (MPT). Follow these steps to clear the jam. 1. Open Left Door A. Warning: Use caution, some components behind the left door may be hot.
Troubleshooting 2. Remove the jammed paper. 7500-002 3. Close Left Door A. 7500-003 4. Replace the paper in the tray specified on the control panel with the specified size and type.
Troubleshooting Paper Type Jam Follow these steps to clear the jam. 1. Open Left Door A. Warning: Use caution, some components behind the left door may be hot. 2 1 7500-001 2. Remove the jammed paper.
Troubleshooting 3. Close Left Door A. 7500-003 4. Replace the paper in the tray specified on the control panel with the specified size and type.
Troubleshooting Misfeed at Tray 1 (MPT) 1. Remove paper including jammed paper from Tray 1 (MPT). 2. Make sure that the paper is clean and not stuck together. 3. Insert paper in Tray 1 (MPT). See the following illustrations for proper paper orientation. Long-Edge Feed (LEF) Single-Sided Printing 2-Sided Printing 7500 124 • Prepunched holes should enter the printer first. • Letterhead should be facedown at the back of the tray. 7500 125 • Prepunched holes should enter the printer last.
Troubleshooting • Prepunched holes should be at the front of the printer. • Letterhead should be facedown and enter the printer first. • Prepunched holes should be towards the front of the printer. • Letterhead should be faceup and enter the printer last. 4. Slide the width guides to match the size of your paper and verify that the guides are pressed firmly against the paper. Note: Confirm that the arrow on the right width guides is in the correct position for the paper size you are loading.
Troubleshooting Avoid the following: • Media that is specially designed for ink-jet printers with polyester coating. • Media that is folded, wrinkled, or excessively curled. • Fanning transparencies since this causes static. • Loading more than one type/size/weight of media in a tray at the same time. • Loading dog-eared (folded corners), stapled, or punched media in the document feeder. • Overfilling the trays. • Allowing the output tray to overfill.
Troubleshooting Media Misfeeds Probable Causes Solutions The media is not correctly positioned in the tray. Remove the misfed media and reposition the media properly in the tray. Ensure that the media guides in the tray are set correctly. The number of sheets in the tray exceeds the maximum sheets allowed. Remove the excess media and load media below the fill line. The media guides are not correctly adjusted to the media size. Adjust the media guides in the tray to match the size of the media.
Troubleshooting Print-Quality Problems This section includes: • Using Built-in Troubleshooting Tools on page 131 • Troubleshooting Print-Quality Problems on page 133 Your Phaser 7500 printer is designed to produce consistently high quality prints. If you observe print-quality problems, use the information on these pages to troubleshoot the problem. For more information, go online to Xerox Support & Drivers at www.xerox.com/office/7500support.
Troubleshooting Calibrating the Paper Type 1. Press the Down Arrow button. 2. Select Troubleshooting > Print Quality Problems > Calibrate for Paper. 3. Press the OK button to print. Adjusting the Print Margins 1. Press the Down Arrow button. 2. Select Troubleshooting > Print Quality Problems > Calibrate Margins. 3. Press the OK button to print. Selecting Paper Type For information on supported paper type and weight: 1. Press the Down Arrow button. 2.
Troubleshooting Troubleshooting Print-Quality Problems • • • • • • • • • • • • • • • • Nothing Prints or Black Spots Print on Page on page 133 Entire Page Prints Black or Color on page 134 Image Prints Too Light on page 134 Image Prints Too Dark on page 135 Image is Blurred or Stained on page 135 Print Density is Uneven on page 136 Print is Irregular or Mottled on page 137 Ink Rubs Off After Printing on page 138 Toner Smudges and Residual Images Print on page 138 Toner Smudges Appear on the Back of the Pa
Troubleshooting Entire Page Prints Black or Color Probable Causes Solutions One or more of the the imaging units may be defective. Remove the imaging units one at a time, and check for damage. If it is damaged, replace it. Image Prints Too Light Probable Causes Solutions The density is too light. Select a darker copy density. The paper is moist from humidity. Remove the paper and try a fresh ream. Media type is set incorrectly.
Troubleshooting Image Prints Too Dark Probable Causes Solutions One or more of the imaging units may be defective. Remove the imaging units one at a time, and check for damage. If it is damaged, replace it. One or more of the toner cartridges may be defective. Remove the toner cartridges and check each for damage. If it is damaged, replace it. The printer needs to be calibrated. Perform the color calibration procedure. For more information see Setting Color Calibration on page 131.
Troubleshooting Print Density is Uneven Probable Causes Solutions One or more of the toner cartridges may be defective or low. Remove the toner cartridges and check for damage. If it is damaged, replace it. One or more of the imaging units may be defective. Remove the imaging units one at a time, and check for damage. If it is damaged, replace it. The printer is not level. Place the printer on a flat, hard, level surface.
Troubleshooting Print is Irregular or Mottled Probable Causes Solutions The media is moist from humidity. Remove the moist media and replace it with new, dry media. Unsupported media (wrong size, thickness, type, etc.) is being used. Use Xerox-approved media. See Supported Media on page 55. One or more of the toner cartridges may be defective. Remove the toner cartridges and check each for damage. If it is damaged, replace it. One or more of the imaging units may be defective.
Troubleshooting Ink Rubs Off After Printing Probable Causes Solutions The media is moist from humidity. Remove the moist media and replace it with new, dry media. Unsupported media (wrong size, thickness, type, etc.) is being used. Use Xerox-approved media. See Supported Media on page 55. Media type is set incorrectly. When printing envelopes, labels, heavyweight stock, or transparencies, specify the appropriate media type in the printer driver.
Troubleshooting Toner Smudges Appear on the Back of the Page Probable Causes Solutions The media transfer roller is dirty. Check the transfer roller for toner accumulation. Replace if necessary. The media path is dirty with toner. Print several blank sheets and the excess toner should disappear. Foreign material has entered the printer. Check the transfer belt for foreign material or damage. Check the fuser for foreign material. One or more of the imaging units may be defective.
Troubleshooting White or Black Areas Print in Regular Pattern Probable Causes Solutions Foreign material in the paper path. Inspect the paper path and remove any foreign material. One or more of the imaging units may be defective. Remove the imaging units one at a time, and check for damage. If it is damaged, replace it. Image Prints with Defects Probable Causes Solutions A toner cartridge may be defective. Remove the toner cartridge with the color causing the abnormal image.
Troubleshooting Lateral Lines or Bands Print on Image Probable Causes Solutions The printer is not level. Place the printer on a flat, hard, level surface. The media path is dirty with toner. Print several blank sheets and the excess toner should disappear. One or more of the imaging units may be defective. Remove the imaging units one at a time, and check for damage. If it is damaged, replace it. Colors Look Wrong Probable Causes Solutions The printer is not level.
Troubleshooting Colors Reproduce Poorly The colors do not reproduce as expected or they have poor color density. Probable Causes Solutions One or more of the imaging units may be defective. Remove the imaging units one at a time, and check for damage. If it is damaged, replace it. Incorrect color matching settings. Check the Color Matching settings in the printer driver or your application.
Troubleshooting Getting Help This section includes: • Control Panel Messages on page 143 • Online Support Assistant on page 143 • PhaserSMART Technical Support on page 144 • Helpful Websites on page 144 Control Panel Messages Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem.
Troubleshooting PhaserSMART Technical Support PhaserSMART Technical Support is an automated, internet-based support system that uses your default Web browser to send diagnostic information from your printer to the Xerox website for analysis. PhaserSMART Technical Support examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support.
A Printer Specifications This chapter includes: • Physical Specifications on page 146 • Environmental Specifications on page 147 • Electrical Specifications on page 148 • Performance Specifications on page 149 • Controller Specifications on page 150 For media specifications and capacities, see Supported Media on page 55.
Printer Specifications Physical Specifications Base Unit • • • • Width: 640 mm (25.2 in.) Depth: 665 mm (26.2 in.) Height: 399 mm (15.7 in.) Weight: 66 kg (145.2 lb.) Optional Trays 3, 4, and 5 • • • • Width: 559 mm (22.0 in.) Depth: 665 mm (26.2 in.) Height: 371 mm (14.6 in.) Weight: 33 kg (73 lb.) Clearance Requirements 122 cm (48 in.) 146 cm (57.5 in.) 10 cm (4 in.) 41 cm (16.1 in.) 7 cm (2.8 in.) 80 cm (31.5 in.
Printer Specifications Environmental Specifications Temperature • • Storage: -20° to 48° C / -4° to 118.
Printer Specifications Electrical Specifications • • 110-127 VAC, 50-60 Hz +/-3% 220-240 VAC, 50-60 Hz +/-3% ENERGY STAR qualified printer: Default time to Power Saver: 3 minutes 148 Phaser 7500 Color Printer User Guide
Printer Specifications Performance Specifications Resolution Maximum Resolution: 1200 x 1200 dpi Print Speed Color: 35 ppm (2-sided: 28 ppm) Monochrome: 35 ppm (2-sided: 28 ppm) Phaser 7500 Color Printer User Guide 149
Printer Specifications Controller Specifications RISC CPU (1 GHz) processor Memory Optional up to 2 GB (SDRAM) Interfaces Ethernet 10/100/1000Base-TX Universal Serial Bus (USB 2.
Regulatory Information B This chapter includes: • Basic Regulations on page 152 • Material Safety Data Sheets on page 154 Phaser 7500 Color Printer User Guide 151
Regulatory Information Basic Regulations Xerox has tested this printer to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this printer in a typical office environment. United States (FCC Regulations) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Regulatory Information This printer, if used properly in accordance with the user's instructions, is neither dangerous for the consumer nor for the environment. To ensure compliance with European Union regulations, use shielded interface cables. A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox. Ozone Release During print operation, a small quantity of ozone is released. This amount is not large enough to harm anyone adversely.
Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your Phaser 7500 printer, go to: North America: www.xerox.com/msds European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts.
Recycling and Disposal C This chapter includes: • All Countries on page 156 • North America on page 156 • European Union on page 156 • Other Countries on page 158 Phaser 7500 Color Printer User Guide 155
Recycling and Disposal Guidelines and Information All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market. For recycling and disposal information, contact your local authorities.
Recycling and Disposal Professional/Business Environment Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life takeback information.
Recycling and Disposal These symbols are only valid in the European Union If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Note for the Battery Symbol This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive. Hg Removal Batteries should only be replaced by a MANUFACTURER approved service facility.
Index Numerics 1500-sheet feeder, 19 500-sheet feeder printer option, 19 64-bit to 32-bit installation Windows XP and Windows Server 2003, 39 A accessing online manuals using CentreWare IS, 33 adding the printer Windows 2000 or later, 37 AutoIP manually setting the printer’s IP address, 31 setting the printer’s IP address dynamically, 30 automatically setting the printer’s IP address (Windows only), 30 available printer drivers, 35 B black and white printing, 88 booklets, 83 printing, 83 BOOTP/DHCP, 31 C
Index D F DDNS, 31 deleting personal print jobs, 96 personal saved jobs, 96 proof print jobs, 96 saved print jobs, 96 secure print jobs, 95 DHCP enabled by default on Phaser printers, 30 enabling on the control panel, 30 enabling with CentreWare IS, 30 manually setting the printer’s IP address, 31 setting the printer’s IP address dynamically, 30 DNS local domain name space database, 31 resolver protocol, 31 servers, 31 driver other methods installation Windows 2000 or later, 37 quick CD-ROM installation
Index L N labels printing, 70 LEDs cleaning, 100 lifting the printer, 105 loading media, 57 paper tray 1, 57 paper tray 2, 3, 4, or 5, 62 Local Area Network (LAN), 29 network choosing a network connection, 27 configuring the network address, 29 creating a Local Area Network (LAN), 29 setup and configuration, 26 TCP/IP and IP addresses, 29 network connection, 27 Ethernet, 27 network path obtaining printer’s URL Windows 2000 or later, 38 non-Xerox supplies, 104 M Macintosh networking troubleshooting, 44
Index print with jobs sending, 95 printer adding Windows 2000 or later, 37 advanced features, 18 available configurations, 18 changing or modifying the IP address using CentreWare IS, 32 cleaning, 100 configurations, 18 configuring from the desktop, 33 Windows 2000 or later, 38 connection, 18 control panel features, 20 creating an IPP printer Windows 2000 or later, 39 damage, 105 disposal, 156 electrical safety, 10 enabling AutoIP, 30 enabling DHCP, 30 failure to repackage properly, 105 features, 18 fonts,
Index productivity kit, 19 proof print jobs deleting, 96 printing, 96 sending, 94 Q quick CD-ROM install steps Windows 2000 or later, 36 R regulatory information Canada, 152 Europe, 152 United States, 152 replacement parts, 103 resources information, 22 routine maintenance items, 103 S safety electrical, 10 maintenance, 12 operational, 11 printer location, 11 printer supplies, 11 requirements, 9 saved print jobs deleting, 96 printing, 96 sending, 94 secure print jobs deleting, 95 printing, 95 sending, 9
Index U Unix networking quick install, 45 USB, 28 V verifying settings Windows 2000 or later, 40 W watermarks, 92 web links information, 22 Windows install printer drivers for Windows 2000 or later, 36 Windows networking adding the printer Windows 2000 or later, 37 configuring the printer Windows 2000 or later, 39 creating an IPP printer Windows 2000 or later, 39 Microsoft IPP Port, 38 Microsoft TCP/IP protocol Windows 2000 or later, 37 obtaining the printer’s network path Windows 2000 or later, 38 other
