Product Manual
Page 11 of 13
Troubleshooting
Use the table below to troubleshoot problems before contacting service personnel or your local
dealer. If the problem continues after troubleshooting, call your local dealer for assistance.
Failure
Possible Cause
Corrective Action
Casters don’t
swivel
Dirty casters
Wash with solvent/lubricate bearings
Add content
Add content
Replacement Parts
For replacement parts and technical questions, please call Customer Service at 1-800-222-5381.
Not all product components are available for replacement. The illustrations provided are a
convenient reference to the location and position of parts in the assembly sequence.
When ordering parts, the following will be required: item model number, Item Serial Number/Item
Lot Date Code, Item Description, and the Replacement Part Reference Number.
The distributor reserves the rights to make design changes and or improvements to product lines
and manuals without notice.
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