Instruction Manual
Multi-Appliance Comfort Control 
Page 30
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YOUR AIR CONDITIONER WILL NOT OPERATE! 
Question Y/N Solution 
Yes  Refer to question 4 
1.   
Has the unit been run 
since installation? 
No  Check that the main switch is turned ON, Check and replace the 
batteries in the controller (RF Handset Only). 
Yes  Refer to question 3 
2.   
Is the unit installed in a 
new home? 
No  Refer to question 4 
Yes  Refer to question 4 
3.   
Has the installer run the 
unit? 
No  Check that the unit is turned ON at the main switch. Contact your 
dealer to commission the unit. 
Yes  Press the reset buttons or turn the unit off then on to reset unit. If 
the unit still does not start call for service. (refer to solution 6 for 
reset instructions) NOTE
: Remember your system is fitted with a 
start-up and changeover delay timer to prevent compressor 
damage. 
4.   
Is the controller set to 
operate in the correct 
mode and is the SET 
TEMP higher or lower 
than the room 
temperature? 
No  Follow the instructions in ‘USING YOUR COMFORT 
CONTROLLER – GENERAL OPERATION’ located at the 
beginning of this manual and set the controller correctly. 
Yes  The air conditioner may be programmed to be OFF. To operate 
the air conditioner manually press the Manual / Auto button until 
the MANUAL is displayed. Adjust the room SET TEMP as 
desired. 
5.   
Is the controller in 
program mode? 
No  Refer to question 4 
Yes  Reset the unit. This can be done by: 
1.  Following the RESET procedure on ‘Page 28’, or, 
2.  Turn the appliance Off, then ON at the unit power isolator 
6.   
Is RESET showing on 
the controller display? 
No  Unit should operate normally. If not contact your authorised 
Climate Technologies service provider. 
THIS TROUBLE SHOOTING GUIDE IS A REFERENCE ONLY. 
FOR SERVICE OR WARRANTY REQUIREMENTS PLEASE REFER TO 
THE WARRANTY SECTION OF THIS BOOK










