Operation Manual

2020
Troubleshooting
The design of the appliance ensures a trouble-free operation and a long lifetime.
If a malfunction stills occurs, then check if these may be the result of an operating error.
Error Possible cause Remedy
The cooking hob cannot be turned on. The power supply has been interrupted. - Check the circuit breaker of the appliance.
- Using another electrical appliance, check
whether there is a problem with the power
supply.
The buttons are no longer reacting. The child lock is active. - Unlock the control panel.
The buttons react very poorly during
contact.
Thebuttonsurfaceisdamp.Youaretouchingthebut-
tonsurfacewithyourngertips.
- Ensure that the area of the button is dry and
- thatyouusethetipofyourngerforthe
operation.
The glass surface is scratched. Youareusingrough,unevencookwareand/oranag-
gressive abrasive cleaner or sharp metal utensils.
- Only use cookware with an even bottom,
see
Selectiing the right cookware.
- See Cleaning .
A quiet humming is heard when a high
power setting is selected.
That is caused by the induction technology. This does not refer to any error.
The noise should disappear as soon as the
power setting has been reduced.
Ventilation noises can be heard. Theappliancehasaltertopreventoverheatingofthe
electronics. The fan will still continue to run for a few
seconds after the appliance has been shut off.
This does not refer to any error. Do not
switch off the power supply while the fan is
running.
Cookwaredoesn’tgethot. The appliance cannot recognize the cookware. The
cookware is not suitable for induction, is too small for
the cooking zone or is not centered on the cooking
zone.
- Use cookware suitable for induction, see
Selecting the right cookware.
- Ensurethatthecookwaretsontothecook-
ing zone and that it is centered.
NOTE:
Should you still have problems with your device after following the steps above, please contact your distributor or an authorized specialist.
In the case of a malfunction, the induction hob will automatically go into safety mode and the respective error code will be shown:
Error Code Possible Cause Remedy
F0 Fan has failed. Consult specialist company.
F3-F8 Power unit has failed. Restart the stovetop after the temperature returns to normal.
Contact a specialist company if necessary.
F9-FE Temperature sensor IGBT has failed. Restart the stovetop after the temperature returns to normal.
Contact a specialized company if necessary.
E1/E2 Problem with power supply. Make sure that your supply voltage is ok.
Contact specialized company if necessary.
E3/E4 Overheating. Check the pot.
Restart the stovetop after the temperature returns to normal.
Contact a specialized company if necessary.
E5/E6 Bad heat dissipation. Restart the stovetop after the temperature returns to normal.
Contact a specialized company if necessary.
Technical Data
Model: ............................................................................................................................................................................................................................EBK 959
Power supply: .................................................................................................................................................................... 220-240 V~ / 400 V 3 N~, 50/60 Hz
Power consumption: ..............................................................................................................................................................................6400-7200 W / 7000 W
Protection class: .......................................................................................................................................................................................................................... I
UnitsizeHxLxW: .....................................................................................................................................................................................6.0x59.0x52.0cm
Built-insizeLxW: ...............................................................................................................................................................................................56.0x49.0cm
Net weight: ...........................................................................................................................................................................................................approx.10.0kg
Therighttomaketechnicalanddesignmodicationsinthecourseofcontinuousproductdevelopmentremainsreserved.
This device has been tested according to all relevant current CE guidelines, such as electromagnetic compatibility and low voltage directives, and has
been constructed in accordance with the latest safety regulations.