Product Warranty

KEEP THIS HALF
FOR YOUR RECORDS
STORE PURCHASED FROM_________________________________________________
CITY___________________________________STATE__________ZIP________________
MODEL________________________________________PRICE_____________________
DATE OF INSTALLATION_________________________
SIGNATURE_______________________________________________________________
SERIAL NO.___________________________________________________(required)
NAME OF PURCHASER_________________________________________________
ADDRESS_____________________________________________________________
CITY___________________________________STATE_________ZIP_____________
PHONE_______________________________________________________________
EMAIL__________________________________FAX___________________________
___ Magazine
___ Newspaper Ad
___ Mail Order Catalog
___ Radio or TV Ad
___ Friend or Relative
___1 ___2 ___3 or more
___1 ___2 ___3 ___4+
___1 ___2 ___3 ___4+
___ Male ___ Female ___ Both
___ VERY SATISFIED
___ SOMEWHAT DISSATISFIED
___ SOMEWHAT SATISFIED
___ VERY DISSATISFIED
___ Dealer
___ Yellow Pages
___ Body-Solid Web site
___ Other Web site
___ Other
1. How did you first learn about BODY-SOLID Products?
5. Did the salesperson offer financing arrangements?
If “NO” would you have liked a financing option?
comments____________________________________________
____________________________________________________
____________________________________________________
1. ______________________________________
2. ______________________________________
2. Including yourself, how many people will regularly use
the BODY-SOLID unit?
3. Will the primary user(s) be:
4. How would you rate your satisfaction with the
salesperson where you bought your Product?
6. How many stores did you visit before purchasing your
BODY-SOLID Product?
9. What were the two most important features
that have influenced you to buy this product?
10. Do you have intentions to buy any of the
following products within the next year?
11. Do you currently belong to a health club?
12. Your Age Group:
13. What group best represents your
family income?
14. Would your recommended a BODY-SOLID Product
to a friend or colleague?
7. How many times did you visit the store where you made
your purchase?
8. Why did you purchase a BODY-SOLID Product?
(check all that apply)
Helped you select the BODY-SOLID Product?
Knowledgeable about BODY-SOLID Product?
Provided clear explanation of features and benefits?
Were you shown a number of BODY-SOLID models?
Were the BODY-SOLID warranty and maintenance schedule
explained to you?
___ YES ___ NO
___ YES ___ NO
___ YES ___ NO
___ YES ___ NO
___ YES ___ NO
__ Design / Appearance
__ Dealer Recommendation
__ Price
__ Ease of Operation
__ Quality Construction
__ Size
__ Reputation
__ Quiet Operation
__ Warranty
__ Friend / Family Recommendation
__ Other
__ Stationary Bike
__ Home Gym
__ Free Weight Equip.
__ Elliptical Machine
___ less than $50,000
___ $50,000 - $74,999
___ $75,000 _ $99,999
___ Under 25
___ 25-34
___ 35-44
___ 45-54
___ 55-64
___ 65-74
___ 75+
__ Ski Machine
__ Stair Climber
__ Rower
__ Other
PLEASE FILL OUT AND RETURN TO BODY-SOLID IN ORDER TO REGISTER YOUR PRODUCT FOR WARRANTY
IN-HOME WARRANTY
REGISTRATION CARD
___YES ___ NO
___YES ___ NO
___YES ___ NO
___YES ___ NO
___ $100,000 - $149,999
___ over $150,000
The information provided on this questionnaire is used by BODY-SOLID Inc. and is not distributed to any other individuals or agencies regardless of purpose.
BODY-SOLID hopes you enjoy using your new product for many years to come. Thank You!
Thank you for purchasing a BODY-SOLID product. To validate the BODY-SOLID Warranty,
please have the purchaser complete the following information and return to BODY-SOLID
within 10 days from the date of sale.
Keep this half with a copy of your original bill of sale.
This will help process warranty claims if necessary.
Keep this half with a copy of your original bill of sale.
This will help process warranty claims if necessary.
-Warranty is not applicable outside the United States - Before returning a product you must call BODY-SOLID at 1.800.833.1227 to obtain a Return
Authorization Number. No returns will be accepted without the Return Authorization Number. Original purchaser must pre-pay all freight charges on
warranty claims. BODY-SOLID will not accept Freight Collect shipments or return shipments on a freight collect basis.
The undersigned hereby acknowledges receipt of the BODY-SOLID Warranty and affirms
that the date of purchase was________________, 20________.
I have read and understand the conditions and terms of the BODY-SOLID Warranty in its
entirety.
IN-HOME WARRANTY
This Limited Express Warranty applies only in the United States to products manufactured or distributed by
Body-Solid, Inc. ("Body-Solid") under the BODY-SOLID brand name (hereinafter referred to as “Product”).
What Is Covered? During the warranty period, Body-Solid will, in its sole discretion, at no additional charge,
provide the exclusive remedy of repair or replacement of the Product if it becomes materially defective,
malfunctions, or otherwise fails to conform with this limited warranty under normal non-commercial, per-
sonal, family, or household use. In repairing the Product, Body-Solid may replace defective parts with new
or, at Body-Solid's sole discretion, serviceable used parts that are equivalent to new parts in performance.
All exchanged parts and Products replaced under this limited warranty will become the property of Body-
Solid. Body-Solid reserves the right to change manufacturers of any part to cover any existing warranty. For
Products sold for commercial use, the Products are sold "AS IS" without any warranty.
How Long Coverage Lasts. Body-Solid warrants that the Product you have purchased for non-commercial,
personal, family, or household use from Body-Solid or from an authorized BODY-SOLID dealer will be free
from any material defects in materials or workmanship under normal use during the warranty period from
the date of purchase. Your sales receipt, showing the date of purchase of the Product, shall constitute proof
of the date of purchase.
Important Additional Terms and Restrictions. This warranty extends only to the original purchaser. It is
not transferable to anyone who subsequently purchases the Product. It excludes expendable parts such as
paint and finish. It does not cover labor charges. While necessary maintenance or repairs of the Product can
be performed by any company, we recommend that you use only Body-Solid or an authorized BODY-SOLID
dealer for best results. Improper or incorrectly performed maintenance or repair voids this warranty. Body-
Solid neither assumes nor authorizes any third party to assume for it any other warranty.
This warranty is void under the following conditions: if the Product is not assembled/installed according
to the instructions/directions included with the Product; if proof-of-purchase documentation or Product
serial number is altered or forged; if the Product is used in a commercial, institutional or other public access
environment; if the Product was not purchased from Body-Solid or from an authorized BODY-SOLID dealer.
This warranty does not extend to any Product that has been damaged or rendered defective: (a) as a result of
accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Body-Solid; (c) by modification
of the Product; (d) as a result of improper or incorrectly performed service or repair by anyone other than
Body-Solid or an authorized BODY-SOLID dealer or an authorized BODY-SOLID warranty service provider;
(e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the
Product. Should any Product submitted for warranty service or replacement be found to be ineligible, an
estimate of repair cost will be furnished and the repair will be made if requested by you upon Body-Solid's
receipt of payment or acceptable arrangement of payment.
How to Redeem this Warranty. To redeem this warranty, you must contact Body-Solid at 1-800-
556-3113 or service@bodysolid.com. Body-Solid may elect to send a new part to remedy the defect.
However in some cases, Body-Solid may need to directly repair or entirely replace the equipment in
which case you will be given a Return Authorization Number by Body-Solid customer service. You
then must return the Product, together with the Return Authorization Number and the sales receipt,
in its original container (or equivalent) to the following address: Body-Solid, Inc., Attn: BODY-SOLID
Warranty Dept., 1900 S. Des Plaines Ave., Forest Park, IL 60130. You must pre-pay any shipping
charges, export taxes, customs duties and taxes, insurance, and any other charges associated with
transportation of the Product. Body-Solid will not accept any Product returned on a freight collect
basis or outside of Body-Solid's normal business hours. You are responsible for insuring any Product
shipped or returned. You assume the risk of loss during shipment or return.
How State Law Applies. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
THIS IS THE ONLY WARRANTY APPLICABLE TO BODY-SOLID BRANDED PRODUCTS. TO THE
EXTENT PERMITTED BY LAW, BODY-SOLID DISCLAIMS ALL OTHER EXPRESS WARRANTIES AND
ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
BEYOND THE ONE (1) YEAR WARRANTY PERIOD.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION MAY NOT APPY TO YOU.
NEITHER BODY-SOLID NOR ANY OF ITS AFFILIATES SHALL BE RESPONSIBLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF
USE, OR ANY OTHER ECONOMIC DAMAGES ARISING IN TORT OR CONTRACT, INCLUDING ANY
IMPLIED WARRANTY CLAIMS. BODY-SOLID'S AND ITS AFFILIATES' ENTIRE LIABILITY IN THE
AGGREGATE SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
If you have any questions about this Limited Express Warranty, you may contact us as follows:
Body-Solid, Inc.
Attn: BODY-SOLID Warranty Dept.
1900 S. Des Plaines Ave.
Forest Park, IL 60130
Phone: 1-800-556-3113
Fax: 1-708-427-3556
E-mail: service@bodysolid.com
Business Hours: M-F, 8:30 am – 5 pm CST
WARRANTY
REGISTRATION CARD
Effective 6.15.2014
Effective 6.15.2014

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