USER GUIDE COLOR TOUCHSCREEN Evolis © 2016. All rights reserved. 12/2017. Ref. KU-OPT1-62-ENG-A4 Rev.
COPYRIGHT Evolis © June 2016. All rights reserved. COPYRIGHT NOTICE COLOR TOUCHSCREEN Users must observe the copyright regulations applicable in their country. This manual must not be photocopied, translated, reproduced, or transmitted, in whole or in part, for any reason and by any electronic or mechanical means whatsoever without the express written consent of Evolis. All the information contained in this document is subject to change without prior notice.
CONTENTS The bookmarks found at the top left of your screen can be used to navigate between the various chapters in this user guide. ICONS COLOR TOUCHSCREEN The following icons are used in this manual to highlight important information: NOTE ! Information providing further details or depth about certain points in the main text. Indicates that failing to take the recommended action is likely to damage your printer and/or peripheral device.
UPPER BAR ON THE SCREEN COLOR TOUCHSCREEN Lamination film Ribbon Cards Cleaning Wi-Fi The ribbon, cards, and cleaning statuses are permanently displayed in different colors to indicate the printer status: • Green: Ready/OK for printing • Orange: Alert/Warning • Red: Error - cannot launch or continue print jobs When the Laminator or Wi-Fi options are not present and detected on your printer, the Wi-Fi and lamination options will be dark gray.
HOME PAGE The home page tells you about the operational status of the printer. The printer activity, as well as alerts and error messages, are indicated on the home page (see the Warnings and Diagnostics chapter). COLOR TOUCHSCREEN Printer activity: Printer ready Firmware update Printing may take more or less time depending on whether it is single-sided or double-sided, and the encoding.
PRINTER INFORMATION COLOR TOUCHSCREEN You can access information about the printer using new buttons: Printer name Printer serial number (SN) When you press the printer button, the printer identity card is available and can be viewed on two screens: Printer firmware version This corresponds to the minimal version of the firmware required to support the color touchscreen.
Consumable reference no.
Total number of cards inserted into the printer since it entered into service COLOR TOUCHSCREEN When you tap the Counters button, the following information is available and can be viewed on two screens: Number of cards that can be inserted before the printer next needs cleaning Number of cards when the printer was last cleaned Number of routine cleaning cycles carried out Number of advanced cleaning cycles carried out Print head and printer warranty complied with and validated.
TOUCHSCREEN INFORMATION You can directly access information about your touchscreen: Touchscreen serial number COLOR TOUCHSCREEN Touchscreen firmware Touchscreen graphic resources version EVOLIS INFORMATION The button with the Evolis icon allows you to access the Evolis contact details so that you can contact the printer manufacturer. RESELLER INFORMATION The Reseller Information button may be inactive if no information has been entered by your reseller (gray icon).
SETTINGS MENU The Settings menu allows you to configure the printer and touchscreen and launch cleaning cycles and test cards. When you tap the Settings menu, you get to a screen with 4 buttons. COLOR TOUCHSCREEN Launch test cards Launch a cleaning cycle Touchscreen settings Printer settings LAUNCHING A CLEANING CYCLE FROM THE TOUCHSCREEN You have the option to launch and configure a cleaning cycle from the touchscreen to maintain your printer.
LAUNCHING AND CONFIGURING A CLEANING CYCLE Button to launch the cleaning cycle COLOR TOUCHSCREEN When you tap the button, you get to a screen that allows you to modify two cleaning parameters before launching the cleaning cycle: Printing stopped Number of cards that can be inserted before printing is stopped These two parameters (printing stopped and maximum number of cards that can be inserted before printing is stopped) force users to clean their printer.
MA X Removal of cards from the feeder Ribbon removal Card thickness gauge set to MAX COLOR TOUCHSCREEN Removal of cards from the feeder: Depending on the printer, there may be no need to carry out this . step. The step will already be validated using this icon When you remove the cards, the step is automatically validated. Ribbon removal: This step will also be automatically validated once the ribbon is removed from the printer and the cover closed.
The three preparatory steps for the cleaning cycle have been carried out and validated. From now on, you can choose if you want to run a routine cleaning or advanced cleaning cycle. COLOR TOUCHSCREEN Routine cleaning NOTE Advanced cleaning For more information on these two types of cleaning, a user guide for your printer is available at www.evolis.com ROUTINE CLEANING Tap the icon to launch routine cleaning.
COLOR TOUCHSCREEN Cleaning in progress. ! Avoid any contact between the print head and any metal or sharp objects. Avoid touching the print head directly with your fingers, as this could affect print quality or permanently damage the print head. When you open the cover, the above screen is displayed. Print head cleaning in progress with the cotton swab. NOTE Next step: cleaning the print head of your printer with a cotton swab.
ADVANCED CLEANING Tap the icon to launch advanced cleaning. COLOR TOUCHSCREEN Follow the advanced cleaning wizard step by step. The steps of the routine and advanced cleaning cycle are identical, there is just one additional step to carry out before inserting the adhesive card: insertion of the “T” card. Insertion of the “T” card. Take the “T” cleaning card, remove it from its packet, and insert it into the feeder. The cleaning begins.
TEST CARDS TEST When you tap the button, you access a screen with two buttons. COLOR TOUCHSCREEN Printer test card Magnetic test card The printer test card corresponds to the technical test card. This card shows various items of technical information about the machine (serial number, firmware, cleaning operations, print head, etc.). You may be asked for these by your reseller. The magnetic test card allows you to check that the magnetic encoder is operating correctly.
PRINTER STANDBY MODE SETTINGS You can set the printer standby mode from the screen: COLOR TOUCHSCREEN Standby mode Hibernation mode Standby Mode Your printer remains active in a mode with intermediate power consumption and the touchscreen has reduced brightness. It will automatically restart when printing is launched or by touching the touchscreen. Standby mode can be configured with the – and + buttons, and will be triggered after 10 minutes by default.
NETWORK SETTINGS You have the option to configure your printer to connect it to the network. The MAC address can never be modified because this address is unique and defined by the manufacturer. COLOR TOUCHSCREEN DHCP mode When you have a DHCP server on your network, you can use this mode. If DHCP mode is activated and the printer has collected information on the DHCP server: IP, Mask, Gateway and Wins are then provided by the server and cannot be modified (information grayed out).
OFFSET SETTINGS The offset settings allow you to adjust the position/size of the image printed on the card. All values are in dots (12 dots = 1 mm). COLOR TOUCHSCREEN X offset settings configurable using the – and + buttons Y offset settings configurable using the – and + buttons Number of printed lines configurable using the – and + buttons ! The adjustment of offsets requires certain skills. A technical guide is available on request from your Evolis reseller.
TOUCHSCREEN SETTINGS You can configure the touchscreen for optimal use, according to your needs. 16 languages available COLOR TOUCHSCREEN Contrast settings When you tap this button, you can access 3 different screens to select the best screen settings. Brightness settings By default, a buzzer is activated on the screen. The buzzer sounds when an error is produced or when there is a warning during printing. It emits 2 beeps every minute for 10 minutes until a solution is found.
WARNINGS AND DIAGNOSTICS This chapter provides suggestions for identifying problems that may arise when using your printer. Although the Evolis printer was designed to work independently, keeping user involvement to a minimum, it may prove useful to be aware of the main warnings. COLOR TOUCHSCREEN HOME PAGE MESSAGES Two types of messages are displayed on the home page: warnings and error messages preventing printing. Ribbon messages Ribbon almost ended.
Card messages At feeder level Card feeder almost empty. This message will only be visible for Primacy printers with a sensor that tells you the level of cards in the feeder. You will soon need to reload the feeder. COLOR TOUCHSCREEN No cards in the card feeder. Load cards into the feeder. Check the gage. Check the cards are loaded. For any other problems, contact your Evolis reseller. Waiting for card insertion into the manual feeder. Insert a card in the manual feeder.
Message about cleaning The message below will be displayed several times after a certain number of cards have been inserted so that you do not invalidate the warranty for your printer. Routine cleaning required: Your printer needs to be cleaned. Mandatory routine cleaning: Clean the printer immediately. If you choose to continue printing, the print head warranty will be void. COLOR TOUCHSCREEN Printer messages The printer cover is open. Close the cover again. Printer ready. Communication locked.
LCD UPDATE AND CALIBRATION WIZARDS FOR WINDOWS® COLOR TOUCHSCREEN From your computer, you can access two wizards to help you out in the event of a problem with the calibration of your touchscreen and update your screen firmware and graphic resources if required. These two wizards can be accessed from the Evolis Print Center® in the Tools tab or directly from the Programs folder, then go to Evolis Card Printer, click on Evolis Premium Suite®, then on Tools.
FOR MACINTOSH® LCD UPDATE You have the option to carry out two types of update: • Screen firmware update • Screen graphic resources update COLOR TOUCHSCREEN Before starting, you should download the firmware update file and the graphic resources file from the www.evolis.com website Go to Support and Drivers, then select the printer model. Under Drivers and Firmware, click the file for the corresponding Firmware. Accept the download then save the file in a directory on your hard drive.
MANAGING THE LOCKING SYSTEM Your Primacy printer is equipped with the optional electromechanical locking system and a color touchscreen. COLOR TOUCHSCREEN This locking system enables you to secure access to blank cards and rejected cards, to the ribbon, and to the side doors on the printer, preventing any access to the internal circuits. You have the option of managing your electromechanical locking system directly on the color touchscreen.
LOCKING SYSTEM SETTINGS To access the locking system settings you first need to tap the Settings menu. COLOR TOUCHSCREEN When you tap the Settings menu, you get to a screen with 4 buttons. Go to the next screen to display the Security menu. Only the administrator can access the Security menu. When you tap on this menu, you are asked for the administrator password. The administrator must enter their password using the numeric keypad: 4-digit PIN and confirm it by tapping .
If the PIN is correct, you access a screen with 4 buttons: COLOR TOUCHSCREEN Administrator password management User 1 password management User 2 password management Settings for locking the printer Managing passwords To do so, tap the white field “Enter PIN” to enter your new PIN – a numeric keypad appears. After entering your PIN, confirm it by . tapping If you wish to modify the default password (factory settings) for the administrator, tap administrator password management.
If you wish to modify the password for user 1 and/or user 2, the steps are the same as for the administrator password. See the screens below: COLOR TOUCHSCREEN By default, passwords were implemented for user 1 and user 2: • User 1: 0001 • User 2: 0002 Warning and error messages may appear if the PIN entered and the PIN confirmed differ (you have two attempts), or if it is not 4 digits long.
Settings for locking the printer COLOR TOUCHSCREEN Activation/Deactivation of electromechanical locking When you tap on Settings for locking the printer, you access a screen with 4 configurable settings.
UNLOCKING YOUR PRINTER You wish to unlock your printer to reload cards, change the ribbon, etc. using the color touchscreen. To do this, press on the home page, and a numeric keypad will display allowing you to unlock the printer with a PIN, but only if you have the electromechanical locking option. Otherwise only the physical key will enable you to unlock your printer.
MANAGING THE LAMINATION MODULE COLOR TOUCHSCREEN Your Primacy printer can be combined with the lamination module, either by purchasing a complete machine (including Primacy and the lamination module equipped with an LCD), or by setting up a lamination module that is also equipped with a color touchscreen. You have the option of managing your lamination module (in addition to your printer) directly on the color touchscreen.
LAMINATION MODULE SETTINGS MENU The Settings menu allows you to configure the laminator and touchscreen and to launch cleaning cycles and testing cards. When you tap the Settings menu, you come to a screen with three buttons.
LAUNCHING AND CONFIGURING A CLEANING CYCLE When you tap the button, you come to a screen where you can choose to configure either printer cleaning or laminator cleaning. COLOR TOUCHSCREEN To clean the laminator press the icon on the right. You come to this screen, which tells you if you have removed the film correctly and closed the laminator door (green light). Press here to start cleaning the laminator, and insert a cleaning card into the back of the laminator. The laminator has been cleaned.
LAMINATOR SETTINGS When you tap the button, you come to an initial screen with four buttons and a second screen with two buttons. COLOR TOUCHSCREEN Parallel mode Lamination settings Adjustment of temperature and lamination speed Offset settings Go to the second screen Alternate patch management Lamination-only wizard Return to the first screen When you tap the button at the top left, you come to this window. Here you can enable or disable parallel mode.
COLOR TOUCHSCREEN When you tap the button at the top left, you come to these two windows. The first allows you to adjust the temperature and lamination speed on the front of the card, and the second window allows you to do the same on the back of the card. When you tap the button at the top right, you come to these two windows. The first allows you to set the card offset for a laminator, and the second window allows you to do the same for a second laminator.
INFORMATION MENU When you tap COLOR TOUCHSCREEN , you come to this window: Printer information LCD information Evolis Information Laminator information When you tap the button (Laminator information) you come to this window allows you The left button to access laminator information (such as serial number and firmware version) The right button allows you to access information about the lamination film 37
WARNINGS AND DIAGNOSTICS This chapter offers suggestions for identifying problems that may arise when using the lamination module. Although the Evolis printer was designed to work independently, keeping user involvement to a minimum, it may prove useful to be aware of the main warnings. COLOR TOUCHSCREEN HOME PAGE MESSAGES Two types of messages are displayed on the home page: warnings and error messages preventing printing. Messages relating to the lamination film Film close to the end.
Messages relating to cards COLOR TOUCHSCREEN Output hopper full. Remove the cards from the output hopper on the lamination module. ! For other warning messages concerning the cards, refer to the chapter “Warnings and Diagnostics” in the printer section, “Messages relating to cards” paragraph. Messages relating to the laminator Card jammed in the lamination module. Print jobs are interrupted. The laminator door is open. Close the door. The laminator is ready.
APPENDIX SPECIFICATIONS COLOR TOUCHSCREEN TYPE: TFT-LCD Color TOUCH: Resistive RESOLUTION: 240 x 320 dpi, 16 bpp SIZE OF THE ACTIVE ZONE: 2.4 inches VIEWING ANGLE: 12 o’clock RAM: 16 MB ROM: 2 MB (Firmware) + 8 MB (Graphic resources) REQUIREMENTS: Compatible with printers produced after March 2013 (serial number SN≥10000295187) From the firmware version X0x_USB_1614.firm From the Evolis Premium Suite® version: 6.22.0.
