Warranty
Quick Start
Warranty
Am I covered?
Every Bob purchased from an authorized seller is covered by our warranty.
For a full list of authorized sellers, go to bobsweep.com/authorized-retailers-bobsweep.
How can I claim my warranty?
Register online at bobsweep.com/warranties.
Whom can I contact about my coverage?
If you have any questions or concerns, feel free to contact our helpful support team at support@bobsweep.com
or 1-888-549-8847. Our business hours are Monday – Friday, 9 a.m. – 5 p.m. Pacic Time.
bObsweep
What is Bob’s warranty coverage?
60-Day Money Back Guarantee
If Bob isn’t the right t for you, you can return him within 60 days for a full refund.
2-Year Standard Warranty
Covers: Cost of non-consumable parts, the battery, and labor
Does not cover: Postal charges
Duration: 2 years from the date you received Bob
5-Year Subsidized Repair Plan
Covers: 25 – 50% of the cost of non-consumable parts
Does not cover: Labor and postal charges
Duration: 5 years from the date you received Bob
Lifetime of Customer Service
Even after Bob’s 5-year warranty expires, we will continue to provide troubleshooting assistance.