OWNER ’ S MANUAL Bob PetHair Plus
Bob PetHair Plus OW N E R ’ S MA N U A L Model WPP56002, WPP56003, and WPP56004 Manual Version 2020.
Congratulations! Congratulations on your new intelligent floor cleaner! Bob is now at your service. To see Bob at his best, please read the Quick Start Guide and this manual thoroughly. Welcome to the bObsweep family and Happy Sweeping! If you have any questions or concerns, feel free to contact our helpful support team at support@bobsweep.com or 1-888-549-8847. Our business hours are Monday – Friday, 9 a.m. – 5 p.m. Pacific Time.
Important Safety Instructions Flip Bob’s power switch OFF and remove him from a power source when you are not using him and before conducting maintenance. Bob is not intended for use by persons (including children) with reduced physical or mental capabilities, or lack of experience and knowledge, unless under the close supervision of a person responsible for their safety. Leaks from the battery cells can occur under extreme usage or temperature conditions.
Declaration of Conformity Warranty This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications or change to this equipment.
Table of Contents 62 Parts and Accessories 64. 70. 72. 74. blOck Plus™ Mop Edge Sensors Battery 4 34 76 Getting Started 6. 8. 12. 14. Box Contents Bob’s Anatomy Get to Know Bob Get Bob Started FullCommand™ Remote 36. Remote Buttons 38. Syncing the Remote 40. Navigating Bob Troubleshooting 78. 80. 82. 84. 86. 88. 90. 92. 94. Edge Sensors Touch Sensors Obstacle / Wall Sensors Main Brush Left Wheel Right Wheel Dustbin Power System (No Part Name) 22 42 96 Cleaning Modes Cleaning Schedule 44.
Getting Started Let’s start at the very beginning. We’ll walk you through the basics and help you get Bob started for the very first time.
Quick Start Getting Started Box Contents 1 Bob comes with the following items. You can purchase replacement parts and accessories at www.bobsweep.com/shop.
Quick Start Getting Started Top View Bob’s Anatomy Bottom View Edge Sensors Bumper Transmitter Charging Plates Front Wheel Side Brush Battery UV Lamp Display Screen Charging Inlet Main Brush 1 2 3 4 5 Right Wheel R Left Wheel Cover Buttons 1 2 3 4 5 7 L GO! - Sends Bob to clean. Dustbin CLEANING MODE - Cycles through Bob’s cleaning modes. CHARGE - Sends Bob to his charging station. MUTE - Mutes or unmutes the beeps Bob makes while in standby mode.
Quick Start Getting Started Get to Know Bob Who is Bob? Bob is an autonomous robotic vacuum cleaner, at your service! He can vacuum, sweep, and mop all the same time — and at the end of his cleaning session, he automatically returns to his charging station for a power nap. Set Bob to clean on a schedule and he’ll clean on his own even when you’re not around.
Quick Start Getting Started Get to Know Bob Navigating Difficult Obstacles Unique Furniture Dark-Colored Carpet Shag Carpet Inclines Easy Fix Bob is designed to maneuver around furniture of most shapes and sizes, but he may find it difficult to clean under chairs with narrow legs or around furniture that is too low for his bumper sensors to detect.
Quick Start Getting Started Step 1: Install Bob’s Side Brush Get Bob Started: Bob will be ready to clean in just 3 easy steps. Parts You’ll Need: Install Bob’s side brush to help him reach the corners and edges of rooms. Side Brush x1 Side Brush Screw x1 Flat Head Screwdriver Screw Guide: Main Brush Screw Side Brush Screw R L 1. Flip Bob over onto a flat surface. Place the side brush over the empty socket on Bob’s underside. 2.
Quick Start Getting Started Step 2: Charge Bob Get Bob Started: Bob will be ready to clean in just 3 easy steps. Parts You’ll Need: Charging Allow Bob to fully charge before using him for the first time. Adapter Charging Station When Bob Is Charging: The battery bars flash and the word “charging” is lit.
Quick Start Getting Started Step 3: Sync Bob’s Remote Sync Bob to his remote so that he can respond to its commands. Get Bob Started: Bob will be ready to clean in just 3 easy steps. Parts You’ll Need: FullCommand™ Remote AAA Batteries x2 (not included) Quick Tip: Make sure to remove the clear plastic covering on the power switch. 1. Hold down the OK/SYNC button on Bob’s remote. 2. While still holding down the OK/SYNC button, flip Bob’s power switch ON.
Quick Start Getting Started Get Bob Started: Bob will be ready to clean in just 3 easy steps. Bob is now ready to clean! cleaning deep clean waffle track charging quick clean (30M) spiral track Oops! I feel there’s something funny going on with my: Edge Sensors Touch Sensors Left Wheel Main Brush 1. Flip Bob’s power switch ON. 19 Obstacle Sensors Dustbin Right Wheel Power System touch up (15M) cleaning mode check up wall track OR 2.
Cleaning Modes On his default Deep Clean mode, Bob thoroughly cleans a large area and returns to his charging station when low on battery. If you’d like Bob to clean a smaller area, or if you’d like him to clean for a shorter amount of time, you may select his other cleaning modes.
Quick StartModes Selecting a Cleaning Mode Cleaning Selecting a Cleaning Mode cleaning charging deep clean quick clean (30M) touch up (15M) cleaning mode waffle track spiral track wall track Oops! I feel there’s something funny going on with my: Select the cleaning mode that best suits your needs. Obstacle Edge Sensors Bob automatically returns to his chargingSensors station after he completes a check cycle in each up mode.
Charging Bob automatically returns to his charging station when low on battery. To maximize Bob’s chance of finding his station, it’s best to place it in an easily accessible location with plenty of space around it. If Bob continues to have trouble finding his station, you may need to sync it.
Quick Start Charging Charging Bob Charging Bob Charging Bob Using the Charging Station Place Bob on his charging station with the metal plates on his underside sitting on top of the nodes on his station. Make sure the station is plugged in and the station’s red power light is on.
Quick Start Charging Charging Station Charging Station Position the charging station against a wall on a hard, flat surface. Make sure there is at least 10 feet (3 m) of open space to the front and 2 feet (0.6 m) of open space to the sides of the station. 2 feet (0.6 m) Conserving Bob’s Battery Standby Mode To conserve Bob’s battery, turn his power switch OFF and remove him from his charging station when he is not in use.
Quick Start Charging Syncing the Charging Station Bob is smart and will automatically search for his charging station when his battery power reaches 15%. You will need to sync the station if Bob is having trouble finding it.
FullCommand™ Remote You can set Bob’s cleaning schedule, select his cleaning modes, and control his movements all from his FullCommand™ remote.
Quick Start FullCommand™ Remote Remote Buttons Remote Buttons 1 2 3 4 5 6 GO! Sends Bob to clean. Charge Sends Bob to his charging station. UV Light Activates or deactivates the UV light. Cleaning Mode Cycles through Bob’s cleaning modes. Wake/Sleep Puts Bob in and out of standby mode. Mute Mutes or unmutes the beeps Bob makes while in standby mode. 35 7 8 9 10 11 12 Set Current Time Sets the current time and day. Set Cleaning Schedule Sets Bob’s cleaning schedule.
Quick Start FullCommand™ Remote Syncing the Remote Bob must be synced to his FullCommand™ remote before he is able to obey its commands. Parts You’ll Need: 1. Hold down the OK/SYNC button on Bob’s remote. Syncing the Remote FullCommand™ Remote AAA Batteries x2 (not included) 2. While still holding down the OK/SYNC button, flip Bob’s power switch ON. Bob will chirp twice to let you know the sync was successful. If Bob does not chirp, repeat the process.
Quick Start FullCommand™ Remote Navigating Bob Navigating Bob Hold down a navigational button on the remote to keep Bob moving in the desired direction. Release the button when you are done manually driving Bob. Quick Tip: Bob’s edge sensors are located along his front, not along his back. Do not reverse Bob towards edges, as he will fall.
Cleaning Schedule Bob can be programmed to clean at the same time on multiple days of the week through his FullCommand™ remote. The remote works on a 24hour clock, so adjust accordingly.
Quick StartSchedule Cleaning Setting the Current Time and Day Bob can be programmed to clean at the same time on multiple days of the week through his FullCommand™ remote. To set Bob’s cleaning schedule, you must first set the current time and day on his remote. Make sure Bob is turned ON and synced to his remote before proceeding.
Quick StartSchedule Cleaning Setting the Cleaning Schedule Bob can be programmed to clean at the same time on multiple days of the week through his FullCommand™ remote. After setting the current time and day on Bob’s remote, you may set his cleaning schedule. Make sure Bob is turned ON and synced to his remote before proceeding.
Quick StartSchedule Cleaning Auto-Resume Mode On auto-resume mode, Bob leaves his charging station after every recharge to perform “back-to-back” cleaning cycles. To enable auto-resume, make sure Bob is turned ON and synced to his FullCommand™ remote. Parts You’ll Need: Auto-Resume Mode FullCommand™ Remote AAA Batteries x2 (not included) Enabling Auto-Resume 1. Press the SET CLEANING SCHEDULE 2. Press the STOP button and “bbgo” (back-to- 3.
Maintenance To maximize Bob’s efficiency, it is best to clean his dustbin, filters, brushes, and sensors about once a week.
Quick Start Maintenance Dustbin Dustbin Parts You’ll Need: Cleaning Tool To maximize Bob’s efficiency, it is best to empty his dustbin about once a week, or about once every 6 cleaning cycles. Emptying Bob’s Dustbin ! MAX 90° Quick Tips: Never fill the dustbin with water or any other liquid. 1. Push the button on Bob’s back and 2. Carefully open the plastic gate and dump 3. Wipe the dustbin with a dry cloth or 4.
Quick Start Maintenance Filters Filters Parts You’ll Need: To maximize Bob’s efficiency, it is best to clean his filters about once a week and replace them about once every 6 months. 3 filters are located inside the roof of the dustbin. These filters capture fine particles and prevent them from escaping the dustbin.
Quick Start Maintenance Main Brush To maximize Bob’s efficiency, it is best to clean his main brush about once a week. Parts You’ll Need: Flat Head Screwdriver Main Brush Cleaning Tool Cleaning Bob’s Main Brush Quick Tip: You may use scissors to cut away entanglements of hair, or tweezers to unclog the notches inside Bob. 1. Remove the screw on the main brush using a flat head screwdriver. 55 2.
Quick Start Maintenance Side Brush To maximize Bob’s efficiency, it is best to clean his side brush about once a week. Parts You’ll Need: Flat Head Screwdriver Side Brush Cleaning Tool Cleaning Bob’s Side Brush Quick Tip: You may use scissors to cut away entanglements of hair, or tweezers to unclog the notches inside Bob. 1. Remove the screw on the side brush using a flat head screwdriver. 57 2.
Quick Start Maintenance Sensors Sensors Parts You’ll Need: Cloth (not included) To maximize Bob’s efficiency, it is best to clean his sensors about once a week. Bob’s obstacle/wall sensors are located along his bumper; his edge sensors are located along the front of his underside. Cleaning Bob’s Sensors 1. Wipe the obstacle/wall and edge sensors with a soft cloth slightly dampened with cold water or alcohol.
Parts and Accessories Bob’s additional features include blOck Plus™, a mop attachment, edge sensors, and a lithium-ion battery. You can use blOck Plus™ to create digital barriers that Bob will not cross. You can deactivate Bob’s edge sensors so he is better able to clean dark-colored carpet.
Quick Start Parts and Accessories blOck Plus™ blOck Plus™ You can use blOck Plus™ to create digital barriers that Bob will not cross. blOck Plus™ emits 10 foot barriers from its front and left sides. You may use the front barrier or both barriers depending on your preference. As with Bob’s remote, you will need to sync blOck Plus™ before using it for the first time. Power Light blOck Plus™ Buttons 1 Left Power Button Turns front barrier on or off.
Quick Start Parts and Accessories Syncing blOck Plus™ Syncing blOck Plus™ As with Bob’s remote, you will need to sync blOck Plus™ before using it for the first time. Parts You’ll Need: block Plus™ AA Batteries x4 (not included) Quick Tip: You can sync multiple blOck accessories with Bob. 1. Press the button. Wait for the red light on the front side of the block Plus™ to start slowly blinking before proceeding. 2. Press the button.
Quick Start Parts and Accessories Using blOck Plus™ You can use blOck Plus™ to create digital barriers that Bob will not cross. blOck Plus™ emits 10 foot barriers from its front and left sides. You may use the front barrier or both barriers depending on your preference. Parts You’ll Need: Using blOck Plus™ block Plus™ AA Batteries x4 (not included) Make sure blOck Plus™ is synced before proceeding.
Quick Start Parts and Accessories Mop Mop Bob’s mop attachment allows him to mop as he vacuums and sweeps. Quick Tip: Do not let Bob climb onto carpet or rugs when he is mopping. You may use blOck Plus™ to keep him away from carpet or rugs. Installing Bob’s Mop Attachment 1. Dampen Bob’s mopping cloth with water or cleaning solution before placing it on the mop attachment. 2. Align the prongs of the mop attachment between Bob’s wheels and press down.
Quick Start Parts and Accessories Edge Sensors Edge Sensors If Bob repeatedly backs up or displays a trouble message while cleaning dark-colored carpet, then you’ll need to deactivate the edge sensors. Make sure Bob is turned ON before proceeding. Quick Tip: When the edge sensors are deactivated, Bob will be unable to detect stairs or sharp drops. You may use blOck Plus™ to keep him away from these obstacles. Deactivating Bob’s Edge Sensors 1.
Quick Start Parts and Accessories Battery On his default Deep Clean mode, Bob’s battery lasts about 45 – 90 minutes per charge. Bob’s battery has a 2-year warranty. Replacement batteries can be purchased at www.bobsweep.com/shop. Parts You’ll Need: Battery Phillips Head Screwdriver (not included) Quick Tips: To conserve Bob’s battery, flip his power switch OFF and remove him from his charging station when he is not in use.
If the problems persist, please contact our helpful support team at support@bobsweep.com or 1-888-549-8847. Our business hours are Monday – Friday, 9 a.m. – 5 p.m. Pacific Time.
Quick Start Troubleshooting Troubleshooting: Edge Sensors Oops! I feel there’s something funny going on with my: Edge Sensors Parts You’ll Need: Cloth (not included) What to do: 1. Wipe the edge sensors with a soft cloth slightly dampened with cold water or alcohol. 2. If problems persist, deactivate the edge sensors. Hold down the CHECKUP button on Bob’s cover. The 4 bars above the word “checkup” will start to flash on his screen.
Quick Start Troubleshooting Oops! I feel there’s something funny going on with my: Touch Sensors Troubleshooting: Touch Sensors Parts You’ll Need: Compressed Air (not included) What to do: 1. Gently tap the bumper and use compressed air to clean underneath the bumper. 2. Press each end of the bumper until you hear a tiny “click.” If the bumper is not clicking on its ends, the touch sensors may need to be replaced.
Quick Start Troubleshooting Oops! I feel there’s something funny going on with my: Obstacle Sensors Parts You’ll Need: Troubleshooting: Obstacle Sensors Cloth (not included) Compressed Air (not included) What to do: 1. Wipe the obstacle/wall sensors with a soft cloth slightly dampened with cold water or alcohol. 2. Gently tap the bumper and use compressed air to clean underneath the bumper. The obstacle sensors are also known as the wall sensors.
Quick Start Troubleshooting Oops! I feel there’s something funny going on with my: Main Brush Parts You’ll Need: Troubleshooting: Main Brush Flat Head Screwdriver Cleaning Tool What to do: 1. Remove the screw on the main brush using a flat head screwdriver. 2. Clean the brush and the brush compartment from end to end using Bob’s cleaning tool. 3. When done, replace the brush cap and insert the square end of the brush into the square notch inside Bob.
Quick Start Troubleshooting Oops! I feel there’s something funny going on with my: Left Wheel Parts You’ll Need: Troubleshooting: Left Wheel Cleaning Tool Compressed Air (not included) What to do: 1. Use the cleaning tool or compressed air to remove debris jamming the left wheel.
Quick Start Troubleshooting Oops! I feel there’s something funny going on with my: Right Wheel Parts You’ll Need: Troubleshooting: Right Wheel Cleaning Tool Compressed Air (not included) What to do: 1. 87 Use the cleaning tool or compressed air to remove debris jamming the right wheel.
Quick Start Troubleshooting Oops! I feel there’s something funny going on with my: Dustbin Parts You’ll Need: Troubleshooting: Dustbin Cloth (not included) What to do: 1. Remove Bob’s dustbin and empty it. 2. Gently wipe the two metal connectors on the bottom of the dustbin with a dry cloth. If the two metal connectors seem damaged, they may need to be replaced. 3. Lastly, clean the metal contact points inside Bob where the dustbin is inserted.
Quick Start Troubleshooting Troubleshooting: Power System Oops! I feel there’s something funny going on with my: Power System Parts You’ll Need: Charging Adapter Charging Station Phillips Head Screwdriver (not included) What to do: 1. Place Bob on his charging station and allow him to fully charge. 2. If Bob is unable to charge on his station, charge him directly by plugging the charging adapter into the inlet above his power switch. 3.
Quick Start Troubleshooting Oops! I feel there’s something funny going on with my: (No Part Name) Troubleshooting: (No Part Name) Parts You’ll Need: Phillips Head Screwdriver (not included) If Bob stops working and displays a trouble message with no part name, then his front wheel may be congested. What to do: 1. Gently grip the wheel assembly and pull up. Use a screwdriver for leverage, if needed. 2. Open the front wheel assembly using a Phillips head screwdriver.
Home Checkup Test If Bob is not performing as well as he should, you can diagnose the problem with a simple home checkup test.
Quick Start Home Checkup Test Putting Bob in Checkup Mode Putting Bob in Checkup Mode While in checkup mode, the word “bObsweep” will flash on Bob’s screen. 1. Flip Bob’s power switch OFF. 2. While holding down the CHECKUP button on Bob’s cover, flip Bob’s power switch ON. Bob will chirp 3 times to let you know he is now in checkup mode. You may release the CHECKUP button. Do not press any additional buttons.
Quick Start Home Checkup Test Step 2: Obstacle / Wall Sensors Step 1: Edge Sensors cleaning deep clean waffle track charging quick clean (30M) touch up (15M) cleaning mode spiral track wall track Oops! I feel there’s something funny going on with my: Edge Sensors Touch Sensors Left Wheel Main Brush Obstacle Sensors Dustbin Right Wheel Power System cleaning deep clean touch up (15M) spiral track cleaning wall track check up Edge Sensors Touch Sensors Left Wheel Main Brush Ob
Quick Start Home Checkup Test deep clean cleaning charging Oops! I feel there’s something funny cleaning going on with my: Obstacle Sensors Edge Sensors Touch Sensors Dustbin charging Right Wheel Left Wheel Power System Main Brush Oops! I feel there’s something funny going on with my: Edge Sensors Touch Sensors Left Wheel Main Brush Obstacle Sensors Dustbin Right Wheel Power System quick clean (30M) touch up (15M) cleaning mode waffle track deep clean spiral track quick clean (30M) wa
FAQs Still have questions that we haven’t answered? Contact our helpful support team at support@bobsweep.com or 1-888-549-8847. Our business hours are Monday – Friday, 9 a.m. – 5 p.m. Pacific Time.
Quick Start FAQs My Bob won’t turn on no matter what I do. First, make sure Bob’s power switch is turned ON. The power switch is located on Bob’s left side. If Bob’s power switch is turned ON and he is not responding to his cover buttons, then his battery has likely drained too low for him to operate. Place Bob on his charging station and allow him to fully charge. Why is Bob beeping? Bob beeps periodically while in standby mode.
Quick Start FAQs When should I use the different cleaning modes? Deep Clean is Bob’s default cleaning mode and gives him enough time to thoroughly cover a large area. On Deep Clean mode, Bob will clean for about 45 – 90 minutes before returning to his charging station when low on battery. If you would like Bob to clean a smaller area, you may use Quick Clean mode, which lasts 30 minutes, or Touch Up mode, which lasts 15 minutes. Waffle Track™ and Spiral Track™ are best used when cleaning small spills.
End User Agreement 110
IMPORTANT - READ BEFORE USING. Do not use the robot (“Bobsweep”) accompanying this license agreement (“Agreement”) until you have carefully read and agreed to the following terms and conditions. By using the Bobsweep, you agree to the terms of this End User License Agreement (“EULA”) and any amendment or addenda accompanying this Agreement. If you do not agree to the terms of this EULA, you may not use the Bobsweep.
USER SUBMISSIONS: You agree that any material, information or other communication, including all data, images, sounds, text, and other things embodied therein, that you transmit or post to a Bobsweep website or provide to Bobsweep (“Communications”) will be considered non-confidential. Bobsweep will have no confidentiality obligations with respect to the Communications.
bObsweep www.bobsweep.com ® and © bObsweep Inc. All rights reserved.
