OWNER ’ S MANUAL Bob Pro
Bob Pro OW N E R ’ S MA N U A L Model SJP110020 Manual Version 2019.
Congratulations! Congratulations on your new intelligent floor cleaner! Bob is now at your service. To see Bob at his best, please read the Quick Start Guide and this manual thoroughly. Welcome to the bObsweep family and Happy Sweeping! If you have any questions or concerns, feel free to contact our helpful support team at support@bobsweep.com or 1-888-549-8847. Our business hours are Monday – Friday, 9 a.m. – 5 p.m. Pacific Standard Time.
Important Safety Instructions Turn Bob OFF and unplug him from the outlet when he is not in use and before conducting maintenance. Bob is not intended for use by persons (including children) with reduced physical or mental capabilities, or lack of experience and knowledge, unless under the close supervision of a person responsible for their safety. Leaks from the battery cells can occur under extreme usage or temperature conditions. If the liquid gets on the skin, wash quickly with water.
Declaration of Conformity Warranty This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications or change to this equipment.
Table of Contents 30 Cleaning Schedule 32. Setting Current Time 34. Setting Cleaning Schedule 04 36 Getting Started 6. 8. 10. 12. Box Contents Bob’s Anatomy Get to Know Bob Get Bob Started Parts and Maintenance 38. 42. 44. 46. 48. 50. 52. Dustbin Filters Main Brush Side Brush Battery Sensors Wheels 16 54 Charging 18. Charging Station 20. Charging Bob Troubleshooting 56. 58. 60. 62. 64. 66. 68. 70. 72. 74. 76. 78.
Getting Started Let’s start at the very beginning. We’ll walk you through the basics and help you get Bob started for the very first time.
Quick Start Getting Started Box Contents Box Contents Bob comes with the following items. You can purchase replacement parts and accessories at www.bobsweep.com/shop.
Quick Start Getting Started Bob’s Anatomy Bob’s Anatomy Top View Bottom View Bumper Cover Button Edge Sensors Charging Plates Front Wheel Side Brushes Battery Left Wheel Right Wheel Main Brush Cover 7 Dustbin 8
Quick Start Getting Started Get to Know Bob Who is Bob? Bob is an autonomous robotic vacuum cleaner, at your service! He can vacuum and sweep all the same time — and at the end of his cleaning session, he automatically returns to his station for a power nap. Set Bob to clean on a schedule and he’ll clean on his own even when you’re not around. Should I pick up Bob? You may pick up Bob while he’s cleaning, but it’s best to let him work in his own way.
Quick Start Getting Started Step 1: Charge Bob Allow Bob to fully charge before using him for the first time. Get Bob Started: Bob will be ready to clean in just 2 easy steps. Parts You’ll Need: Power Adapter Charging Station Bob will chirp once and slowly blink his cover button to let you know that he is charging. When Bob has fully charged, his cover button will stop blinking and remain solid. 11 1. Plug the power adapter into the side of the charging station.
Quick Start Getting Started Get Bob Started: Bob will be ready to clean in just 2 easy steps. Step 2: Click and Go! Once Bob is fully charged, he is ready to clean! Bob works on the 2-Click System! 1 click to clean, and 2 clicks to charge. It’s as easy as 1-2-Sweep. OR Press Bob’s cover button, or the button on his remote, and he will clean on his default Robot mode.
Charging Bob automatically returns to his charging station when low on battery. To maximize Bob’s chance of finding his station, it’s best to place it in an easily accessible location with plenty of space around it.
Quick Start Charging Charging Station Bob will automatically return to his charging station when low on battery. To maximize Bob’s chance of finding his station, place it in an easily accessible location with plenty of space around it. 2 feet (0.6 m) Parts You’ll Need: Charging Station Power Adapter Charging Station 2 feet (0.6 m) 1. Position the charging station against a wall on a hard, flat surface.
Quick Start Charging Charging Bob Charging Bob Bob will automatically return to his charging station when low on battery. You can send Bob to charge at any time by double clicking his cover button or pressing the button on his remote. Charging Bob on the Charging Station Sending Bob to Charge Conserving Bob’s Battery To charge Bob, place him on his charging station with the metal plates on his underside sitting on top of the nodes on his station.
Remote Control You can set Bob’s cleaning schedule, select his cleaning modes, and control his movements all from his remote control.
Quick Start Remote Control Remote Buttons Remote Buttons Bob’s FullCommand™ remote requires 2 AAA batteries (not included). Remove the batteries if you are not using the remote on a regular basis. Keep the remote at room temperature. 1 2 3 4 Start / Stop Starts or pauses Bob’s movements. Navigational Butons Guide Bob forward, backward, right, or left. 5 6 Auto Puts Bob on his default setting (Robot mode). 7 Wall Track™ Sends Bob to clean along walls and corners.
Quick Start Remote Control Syncing the Remote If Bob is not responding to his remote, he may need to be synced to it. You will only need to do this once. Make sure the remote has a working pair of batteries before proceeding. Parts You’ll Need: Remote Control 1. While still holding down the button, press and hold Bob’s cover button for 4 seconds.
Quick Start Remote Control Syncing the Remote Navigating Bob Hold down the navigational buttons to control Bob’s movements. 1. Hold down a navigational button on the remote to keep Bob moving in the desired direction. 2. Press the button to return Bob to his default Robot mode. Important to Note: Bob can be manually controlled only while he is in his default Robot mode, not while he is in Quick Clean or Wall Follow modes.
Cleaning Schedule Bob can be programmed to clean every day at the time of your choice through his remote control.
Quick StartSchedule Cleaning Setting the Current Time Bob can be programmed to clean every day at the time of your choice through his remote control. To set Bob’s cleaning schedule, you must first set the current time on his remote. Make sure the remote is synced and has a working pair of batteries before proceeding. Parts You’ll Need: 1. Press the button on the remote. The hour digits will start flashing. 31 3.
Quick StartSchedule Cleaning Setting the Cleaning Schedule After setting the time on Bob’s remote, you may set his cleaning schedule. Parts You’ll Need: 1. Press the Remote Control button on the remote. The hour digits will start flashing. 33 3. Press the Setting the Cleaning Schedule AAA Batteries x2 (not included) 2. Use the the and buttons to move between minutes and hours. Use the and buttons to adjust your selection. button again to save your settings.
Parts and Maintenance To maximize Bob’s efficiency, it is best to clean his dustbin, filters, brushes, sensors, and wheels about once a week. Bob’s battery should last several years and comes with a 2-year warranty.
Quick Start Parts and Maintenance Dustbin Dustbin Parts You’ll Need: Cleaning Tool To maximize Bob’s efficiency, it is best to empty his dustbin about once a week, or about once every 6 cleaning cycles. Emptying Bob’s Dustbin Quick Tips: Do not wash the dustbin without removing the filters first. 1. Push down the tab on Bob’s back and 2. Lift the tab to open the dustbin. 3. Dump the contents of the dustbin and 4.
Quick Start Parts and Maintenance Dustbin Dustbin Bob’s dustbin can be washed once you remove his filters. Washing Bob’s Dustbin Quick Tips: Do not force the dustbin past its natural opening point. 1. Push down the tab on Bob’s back and 2. Lift the tab to open the dustbin. Lift the 3. Remove the filters and set them aside. 4. Allow the dustbin to fully dry before slide the dustbin out. filter tray out, using the tabs for leverage.
Quick Start Parts and Maintenance Filters Filters Parts You’ll Need: To maximize Bob’s efficiency, it is best to clean his filters about once a week and replace them about once every 6 months. Three filters are located inside the dustbin. These filters capture fine particles and prevent them from escaping the dustbin. Cleaning Tool Cleaning Bob’s Filters Filter Frame Quick Tips: Do not wash the dustbin without removing the filters first.
Quick Start Parts and Maintenance Main Brush Main Brush Parts You’ll Need: To maximize Bob’s efficiency, it is best to clean his main brush about once a week. Cleaning Tool Cleaning Bob’s Main Brush Quick Tips: You may use scissors to cut away entanglements of hair, or tweezers to unclog the notches inside Bob. 43 1. Push in the tabs on the main brush frame and lift. 2.
Quick Start Parts and Maintenance Side Brush To maximize Bob’s efficiency, it is best to clean his side brush about once a week. Parts You’ll Need: Screwdriver Side Brush Cleaning Tool Cleaning Bob’s Side Brush Quick Tips: You may use scissors to cut away entanglements of hair, or tweezers to unclog the brush sockets. 45 1. Remove the screw on the side brush. 2. Use the cleaning tool to clean the side brushes and the brush sockets. 3.
Quick Start Parts and Maintenance Battery Battery Bob’s battery has a 2-year warranty. Replacement batteries can be purchased at bobsweep.com/shop. Replacing Bob’s Battery 1. Pinch the orange tabs on the battery inward and lift the battery out. 2. Unplug the old battery by pulling at the circuit junction. Then, plug in your new battery.
Quick Start Parts and Maintenance Sensors Sensors To maximize Bob’s efficiency, it is best to clean his sensors about once a week. Bob’s wall sensors are located along his bumper; his edge sensors are located along the front of his underside. Parts You’ll Need: Cloth (not included) Cleaning Bob’s Sensors 1. Wipe the wall and edge sensors using a soft cloth slightly dampened with cold water or alcohol.
Quick Start Parts and Maintenance Wheels Wheels To maximize Bob’s efficiency, it is best to clean his wheels about once a week. Parts You’ll Need: Compressed Air (not included) Cleaning Tool Cleaning Bob’s Wheels 1. Clean the left or right wheels using compressed air or the cleaning tool.
Troubleshooting If Bob’s problems persist, please contact our customer care center at 1-888-549-8847 or support@bobsweep.com. Our hours are Monday – Friday, 9 a.m. – 5 p.m. Pacific Standard Time. When Bob encounters an issue, he communicates it through a series of red light flashes. He will beep once, flash a set number of times, pause, and then beep again before restarting the cycle.
Quick Start Troubleshooting 2 Red Light Flashes: Left Wheel If Bob stops working and flashes a red light 2 times between beeps, then his left wheel may be congested. Parts You’ll Need: Troubleshooting: Left Wheel Compressed Air (not included) Cleaning Tool What to do: Clean the left wheel using compressed air or the cleaning tool.
Quick Start Troubleshooting 3 Red Light Flashes: Right Wheel If Bob stops working and flashes a red light 3 times between beeps, then his right wheel may be congested. Parts You’ll Need: Troubleshooting: Right Wheel Compressed Air (not included) Cleaning Tool What to do: Clean the right wheel using compressed air or the cleaning tool.
Quick Start Troubleshooting 4 Troubleshooting: Wheel Sensors Red Light Flashes: Wheel Sensors If Bob stops working and flashes a red light 4 times between beeps, then his wheel sensors may be off the floor What to do: Make sure Bob’s wheels are not suspended in the air and can reach the floor evenly.
Quick Start Troubleshooting 5 Red Light Flashes: Front Wheel Troubleshooting: Front Wheel Parts You’ll Need: If Bob stops working and flashes a red light 5 times between beeps, then his front wheel may be congested. Cleaning Tool What to do: 1. Grip the wheel assembly with your hand and pull up. You may use a screwdriver for leverage if needed. 2. Remove the wheel by applying pressure to the back of it so that it pops out of place. Clean it thoroughly. 3.
Quick Start Troubleshooting Troubleshooting: Edge Sensors 6 Red Light Flashes: Edge Sensors Parts You’ll Need: If Bob stops working and flashes a red light 6 times between beeps, then his edge sensors may be dirty. Cloth (not included) What to do: Wipe the edge sensors using a soft cloth slightly dampened with cold water or alcohol. Keep Bob away from dark carpet that interferes with his edge sensors.
Quick Start Troubleshooting 7 Red Light Flashes: Low Battery If Bob stops working and flashes a red light 7 times between beeps, then his battery power is below 2%. Parts You’ll Need: Troubleshooting: Low Battery Power Adapter Charging What to do: Place Bob on his charging station with the metal plates on his underside sitting on top of the nodes on his station. Allow him to fully charge.
Quick Start Troubleshooting 8 Red Light Flashes: Touch Sensors Troubleshooting: Touch Sensors Parts You’ll Need: If Bob stops working and flashes a red light 8 times between beeps, then his bumper may be congested. Compressed Air (not included) What to do: Clean the inside of the bumper using compressed air.
Quick Start Troubleshooting 9 Red Light Flashes: Main Brush Troubleshooting: Main Brush Parts You’ll Need: If Bob stops working and flashes a red light 9 times between beeps, then his main brush may be congested. Cleaning Tool What to do: 1. 2. 3. Push in the tabs on the main brush frame and lift. Use Bob’s cleaning tool to clean the main brush and the notches inside Bob where the brush is held. When done, secure the brush cap to the pin end of the main brush.
Quick Start Troubleshooting 10 Red Light Flashes: Side Brush Parts You’ll Need: If Bob stops working and flashes a red light 10 times between beeps, then his main brush may be congested. Troubleshooting: Side Brush Screwdriver Cleaning Tool What to do: 1. 2. 3. Remove the screw on each side brush. Use the cleaning tool to clean the side brushes and the brush sockets. When done, replace the side brushes and screws.
Quick Start Troubleshooting Troubleshooting: Wall Sensors 11 Red Light Flashes: Wall Sensors If Bob stops working and flashes a red light 11 times between beeps, then his wall sensors may be dirty. Parts You’ll Need: Compressed Air (not included) Cloth (not included) What to do: Wipe the wall sensors using a soft cloth slightly dampened with cold water or alcohol. Bob’s wall sensors are located along his bumper.
Quick Start Troubleshooting Troubleshooting: Vacuum Motor 12 Red Light Flashes: Vacuum Motor Parts You’ll Need: If Bob stops working and flashes a red light 12 times between beeps, then his vacuum motor is having an issue. Compressed Air (not included) What to do: Remove Bob’s dustbin and clean the inside of Bob with compressed air.
Quick Start Troubleshooting Troubleshooting: Power System 14 Red Light Flashes: Power System If Bob stops working and flashes a red light 14 times between beeps, then his power system is having an issue. Parts You’ll Need: Power Adapter Charging What to do: 1. Remove Bob’s battery by pinching the tabs on the battery and pulling up. Unplug the battery, wait 10 seconds, and then replug it. 2. Inspect the charging adapter. Plug the charging adapter into the station.
End User Agreement 80
IMPORTANT - READ BEFORE USING. Do not use the robot (“Bobsweep”) accompanying this license agreement (“Agreement”) until you have carefully read and agreed to the following terms and conditions. By using the Bobsweep, you agree to the terms of this End User License Agreement (“EULA”) and any amendment or addenda accompanying this Agreement. If you do not agree to the terms of this EULA, you may not use the Bobsweep.
USER SUBMISSIONS: You agree that any material, information or other communication, including all data, images, sounds, text, and other things embodied therein, that you transmit or post to a Bobsweep website or provide to Bobsweep (“Communications”) will be considered non-confidential. Bobsweep will have no confidentiality obligations with respect to the Communications.
