Use and Care Manual

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11. Why does Bob start up when I did not tell him to clean?
Bob will start up on his own when he is scheduled to clean, or when his auto-re-
sume feature is enabled. Bob’s weekly cleaning schedule is displayed on his Full-
Command™ remote. Bob will automatically start cleaning on the time and days of
the week visible below “Scheduled Cleanings.” Bob works on a 24 hour clock, so if
he is scheduled to clean at 01:00, then he will begin working at 1 am; if he is sched-
uled to clean at 13:00, then he will begin working at 1 pm. To reset Bob’s schedule,
press the SET CLEANING SCHEDULE button on his remote and input the time of
your choosing.
When Bob is on auto-resume mode, the word “bbgo” is visible on his FullCom-
mand™ remote, below “Scheduled Cleanings.” This means Bob will automatically
begin cleaning after he has fully charged. To disable auto-resume, press the SET
CLEANING SCHEDULE button on Bob’s remote. Then press STOP. “bbgo” will reset
to the last time saved. Press SET CLEANING SCHEDULE again to save your settings.
12. When should I use the different cleaning modes?
Deep Clean is Bob’s default mode and gives him enough time to thoroughly cover a
large area. If you would like to clean a smaller area, you may use Quick Clean mode,
which lasts 30 minutes, or Touch Up mode, which lasts 15 minutes.
Waffle Track and Spiral Track are best used when cleaning a small spill. When Waffle
Track is selected, Bob travels in a grid pattern; when Spiral Track is selected, Bob
travels in a gradually widening circle. Select Wall Track to make Bob travel along the
edges of your room.
13. Bob is telling me there’s “something funny going on” with one of his parts. How
can I fix this?
Bob notifies you directly on his screen the specific reason his work has been in-
terrupted. This intelligent, self-scanning feature allows you to identify the source of
the problem quickly. If “something funny” is going on with one of Bob’s parts, the
problem can usually be solved with simple procedures. Consult the Troubleshooting
section of this manual to see the most probable solutions.
14. What is the best way to clean Bob’s wheels?
Use the cleaning tool or compressed air to clear the creases of the wheels. For a
more thorough clean, wipe the sides and bottoms of the wheels as they spin during
checkup mode (see the Home Checkup Test section of this manual).
15. My Bob just stopped cleaning and his screen turned off. What do I do next?
Like other electronic devices with a CPU (computers, smartphones, etc.), Bob may
experience a momentary halt in his operating system. You can usually get Bob back
to work by simply turning his power switch OFF and ON again. If this does not solve
the issue, Bob might need a manual restart. You can restart him by flipping his power
switch OFF and plugging the charging adapter directly into the inlet on his side. Leave
him to charge for at least 2 hours to fully refresh his system.
16. I have a question and need to contact Bob’s support team. How do I do that?
Our devoted team is always eager to help you! You can reach us by phone or e-mail.
Call us toll free 1-888-549-8847 for support in Canada and the United States, or
e-mail us at [e-mail]. Our goal is to get back to you within a day.
To watch Bob’s how-to, repair, and troubleshooting videos; order parts; and connect
with your extended bObsweep family members, visit http://owners.bobsweep.com.