Use and Care Manual
88 89
6. My Bob won’t turn on no matter what I do.
If Bob does not start after flipping his power switch ON, his battery has likely drained
too low to operate. To recharge him, place him directly onto his charging station with
the metal plates on his underside lined up with the nodes on his station. Let Bob
recharge fully before asking him to clean again. When Bob charges, the battery bars
on his display screen flash and the word “Charging” lights up. When Bob has fully
charged, the battery bars remain still and the word “Charging” disappears.
7. Why is Bob beeping?
Bob beeps once every 2 minutes when he is on standby mode. To conserve battery,
turn his power switch OFF. You may also mute Bob’s beeping by pressing the MUTE
button on his cover or FullCommand™ remote.
Bob also beeps when he encounters a problem cleaning and needs assistance. In
this instance, he will also identify the source of the issue directly on his screen. Con-
sult the Troubleshooting section of this manual to see what to do when Bob is having
trouble with one of his parts.
8. Bob is having trouble finding his charging station. Where is the best place to put
his station?
Bob will find his station more easily if it you place it in a central location with plenty of
space around it, so that he may detect it from afar. In order for Bob to dock properly,
be sure to place the charging station against a wall on a flat, level surface.
9. I am having problems removing Bob’s brush.
If the main or side brushes are difficult to remove, it is likely because hair, string, and/
or other debris have been caught in them and are clogging the areas where they at-
tach to Bob. It is best to clean Bob’s brushes about once a week to prevent buildup.
You can use scissors to cut away hair wrapped around the brushes until you are able
to remove them. You may need to gently pull the main brush up or down to reach the
corners, but do not force the brush out as this can damage it.
10. Bob gets stuck under my furniture or travels over wires that tangle up his brush.
How can I stop him from going into these areas?
If Bob maneuvers under a piece of furniture and there is only one open entrance, he
may need a few minutes to figure out how to escape on his own. You will not need
to assist him when this happens, unless Bob stops cleaning completely and starts
beeping.
If you would like Bob to avoid a certain area, such as an area with lots of wires, you
may use blOck Plus to create one or two digital boundaries.










