Use and Care Manual

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When Bob is experiencing some difficulty, he will notify you by displaying on his
screen “Oops! I feel there’s something funny going on with my:” along with the name
of the part having an issue.
If after attempting the suggested solutions Bob’s problem persists, you may want to
perform a home checkup test on him (see next section). You may also contact our
customer care center at support@bobsweep.com.
Not a fan of reading? Visit owners.bobsweep.com for handy video guides, or scan
this QR code:
Troubleshooting
Edge Sensors
The edge sensors are blocked or dirty. Bob’s four, oval-shaped edge sensors are
located on his underside, near his bumper.
What to do:
Clean the sensors using a clean, dry cloth or compressed air.
If Bob is continually having trouble with his edge sensors while working on dark-
colored carpeting, you may need to deactivate them.
To deactivate Bob’s edge sensors:
Hold down the CHECKUP button on Bob’s cover. The 4 bars above “Check
Up” will begin to flash on Bob’s screen. After the bars flash 7 times and remain
still, release the CHECKUP button. [Refer to page 61]
Touch Sensors
There is a small piece of debris trapped underneath Bob’s bumper that is interfering
with his touch sensors.
What to do:
Slowly and carefully tap on Bob’s bumper to force the obstacle out.
Use compressed air to clear out dust and debris trapped underneath
the bumper.
Press the corner ends of the bumper until you hear a tiny “click” sound. If the bumper
is not clicking on its ends, the touch sensors may need to be replaced.
Oops! I feel there’s something funny going on with my: