Use and Care Manual
68 69
When Bob is experiencing some difficulty, he will notify you by displaying on his
screen “Oops! I feel there’s something funny going on with my:” along with the name
of the part having an issue.
If after attempting the suggested solutions Bob’s problem persists, you may want to
perform a home checkup test on him (see next section). You may also contact our
customer care center at support@bobsweep.com.
Not a fan of reading? Visit owners.bobsweep.com for handy video guides, or scan
this QR code:
Troubleshooting
Edge Sensors
The edge sensors are blocked or dirty. Bob’s four, oval-shaped edge sensors are
located on his underside, near his bumper.
What to do:
Clean the sensors using a clean, dry cloth or compressed air.
If Bob is continually having trouble with his edge sensors while working on dark-
colored carpeting, you may need to deactivate them.
To deactivate Bob’s edge sensors:
Hold down the CHECKUP button on Bob’s cover. The 4 bars above “Check
Up” will begin to flash on Bob’s screen. After the bars flash 7 times and remain
still, release the CHECKUP button. [Refer to page 61]
Touch Sensors
There is a small piece of debris trapped underneath Bob’s bumper that is interfering
with his touch sensors.
What to do:
• Slowly and carefully tap on Bob’s bumper to force the obstacle out.
• Use compressed air to clear out dust and debris trapped underneath
the bumper.
Press the corner ends of the bumper until you hear a tiny “click” sound. If the bumper
is not clicking on its ends, the touch sensors may need to be replaced.
Oops! I feel there’s something funny going on with my:










