Operating Guide

19
FAQS AND TROUBLESHOOTING
Need more help troubleshooting your J35 and ControlNode? Contact our
customer service team online at teambmpro.com/technical-support or give us
a call on [phone].
JHUB APP
Is there a user guide for the JHub App?
You can access the JHub App User Guide from the settings menu of the JHub App.
If you would like to know more about the features of the JHub App, download the
JHub Tablet Owner’s Manual from the teambmpro website.
BATTERY
I’ve fitted a battery to the J35, but it’s not detected by my BMPRO battery
monitor?
Check the following:
1. Battery connections are tight and not loose or corroded
2. Battery polarity, red lead-positive, black lead-negative
3. The dealership fitted in-line fuse with the caravan battery is fitted and not
blown. Correct value is 40A.
4. Battery fuse on the J35 is fitted and not blown. Correct value is 40A.
CARAVAN LOADS
I think one of my loads is not receiving power?
The load may be faulty, activating the protective electronic fuse and turning the
load off. If this is the case, the LED Status Indicator on the J35 will flash a solid
red.
Should you encounter any faulty loads, please contact your caravan dealership.
None of my loads appear to be powered but I can still use my battery monitor?
All loads will power down, but the battery monitor will still be in use if the J35 was
put into Sleep Mode. The J35 will be put into Sleep Mode if: