IndustrialPro™ and MobilityPro™ Gateway Wireless Modems User's Guide Version 1.
No part of this publication, or any software included with it, may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, including photocopying, electronic, mechanical, recording or otherwise, without the prior written permission of the copyright holder. Red Lion Controls provides this document as is, without warranty of any kind either expressed or implied including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Industry Canada This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Liability Notice While every effort has been made to achieve technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Red Lion Controls, or any of its subsidies, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document. These products should not be used to replace proper safety interlocking.
Change history Version Date 1.15 May 23, 2014 1.14 November 30, 2012 1.13 February 15, 2012 1.10 September 27, 2010 1.9 1.
Table of content 1 Product Overview ............................................................................................................................................. 10 1.1 Introduction ............................................................................................................................................................. 10 1.2 Modem features .....................................................................................................................................
11.5 USB cable ............................................................................................................................................................. 51 11.6 Serial cable........................................................................................................................................................... 51 11.7 Power source ..............................................................................................................................................
Figures Figure 1 - Router mode ......................................................................................................................................................... 11 Figure 2 - IP pass-through mode ........................................................................................................................................... 11 Figure 3 – Serial connector (looking at back of modem) ..............................................................................................
1 Product Overview 1.1 Introduction The BlueTree 5000v2 and 6000 series modems are rugged cellular modems built to provide simple and reliable communication over a CDMA or GSM cellular data networks. They are typically used in applications such as Public Safety, Transportation, Vehicle Tracking, Telemetry, SCADA, Remote / Temporary Offices, Landline Replacement, and WAN backup / Business Continuity. The models covered by this document are: Type CDMA EvDO.
Figure 1 - Router mode The modem manages two connections at the same time, thus acting as a gateway/router: Cellular WAN connection: This is the Wide Area Network connection to the cellular network/Internet. The modem can be configured to automatically and autonomously establish a packet data connection to the cellular carrier and acquire a WAN IP address. LAN connection: This is the local connection between the modem and any device attached to its Serial / Ethernet / USB ports.
Table 1 – Modem features 3 different data connection interfaces Serial/RS-232/COM, Ethernet, and USB Ethernet switch Available on the BT-6x21 models only. These models have an embedded 5port Ethernet switch. Power-over-Ethernet Models ending in EB (BT-6x01EB) are models with built in power sourcing. Power-over-Ethernet compatible devices can be powered simply by connecting it to the modem’s Ethernet port.
only). Sensors can be connected to the I/O ports of the modem. Depending on models, the modem is capable of monitoring up to four digital inputs for any change in state, and up to three analog inputs for changes in gradient data sources. The modem also has up to three digital outputs that can be used to remotely trigger relays. Inputs and outputs The inputs and outputs can be used with the event reporting protocol to allow automatic reports and triggers.
Power consumption See Table 6 BT-5000v2 series Environmental Operating Temp: -40 to +85°C (-40 to 185°F) Shock & Vibration: MIL-STD 810F/202G Humidity: 5 to 95% non-condensing BT-6000 series Operating Temp: -40 to +85°C (-40 to 185°F) Shock & Vibration: IEC 60068-2-1/2/6/27/30, DNV 2.4 3.7/8/9, MIL-STD 810F/202G Humidity: 5 to 95% non-condensing Certification Hazardous Locations - Class I, Div. 2, Groups A,B,C,D, UL1604 Electrical Safety - UL508/CSA22.
1.3.
1.3.4 Power specifications and consumption Power is supplied to the modem via: 4-pin Molex connector for the BT-6x00 and BT-5x00v2 models 4-pin screw terminal for the BT-6x01, BT-6x01EB and BT-6x21 models DC 2.5mm barrel plug for all BT-6000 models Power over Ethernet for all BT-6x01EB models 1.3.4.1 4-pin Molex Connector (BT-5xxxv2) Power is supplied to the modem via the 4-pin Molex connector on the rear panel for BT-5x00 v2 models.
1.3.4.3 4-pin Screw Terminal (BT-6xx1) Power is supplied to the modem via the 4-pin Screw Terminal on the front panel for the BT-6xx1 models. The pins are described as follows: Table 5 - 4-pin screw terminal (BT-6xx1) Power connector (facing front) Pin 1 2 3 4 Name GND PWR+ OUT IN Description Ground Power supply input (8 to 30 VDC) Digital output Digital and analog input 1.3.4.4 DC 2.5mm Barrel Adapter Power is supplied to the modem via the barrel adapter on the left side of all BT-6000 series modems.
All modems are equipped with protection for reversed polarity and power surges over 33 volts. The modems are equipped with an internal 3 Amp fuse. When using the 4 pin Molex connector / power accessory cable supplied by BlueTree Wireless, an extra 2 Amp fuse is also included (5600v2, 5800v2).
1.3.
1.3.
1.3.
1.3.8.3 Serial Port (DB9) The modem’s serial port is an RS232 DCE, compliant with EIA-232 standard. The connector used is DB9 female and is shown in the illustration below. Figure 3 – Serial connector (looking at back of modem) For further serial wiring information, refer to the Hardware Installation section. 1.3.
2 BlueVue Device Manager (BVDM) The BlueTree BT-5000v2 and BT-6000 series modems can be configured using BlueVue Device Manager version 1.76 or later. This software application is available as a free download at www.redlion.net. Later sections of this guide will refer to configuration options in this software. For more in-depth information on using BVDM, refer to the BlueVue Device Manager User's Guide.
2.1 Connecting to the modem Should you run into any issues connecting to the modem, refer to the BlueVue Device Manager Troubleshooting appendix. Click on Tools > Settings > Connection tab to select the interface your PC will use to connect to the modem. Figure 4 – The different ways to connect to a modem 2.1.1 Using a serial cable: 1) Select Serial 2) Select the COM port in the dropdown list, then click OK 2.1.
9) The modem will be added to the list of Available Modems, which will be saved for easy access in the future. Double-click the modem name in order to connect to it.
2.2 Software overview Modem Diagnostic This screen displays various technical information pertaining to the modem's state. Modem Configuration This screen allows the user to configure the modem to suit the application requirements. Modem Activation This screen is where the user performs cellular account activation so that the modem may connect to the cellular network.
3 AT Commands The BlueTree BT-5000v2 and BT-6000 series modems can be configured and managed using AT commands. AT is a command line interface allowing full control over the modem functionalities and diagnostics. The AT commands are described in the AT command reference document available from www.redlion.net. AT commands allow for the creation of configuration scripts used to configure a fleet of modems with the same settings. The AT command interface may be protected by a password. 3.
4 Activation & WAN Setup 4.1 Activation (CDMA modems only) A modem must be activated and configured before it can be used on the cellular network. The steps below outline how to activate a modem. To configure the modem to connect to the wireless network after activation has been performed, skip to the next section. 4.1.
Figure 6 – Confirming the success of activation 4.2 WAN Setup After the modem has been activated, it must be configured in order to authenticate for use with the cellular network. 4.2.1 Enter the account information Navigate to WAN (WAN Settings) to configure the WAN connection once the modem has been activated.
Figure 7 – Editing the account information 1) Enter the Dial String: #777 for CDMA modems *99# for HSPA modems (Bell Mobility and Telus) *99***1# for other GSM modems (EDGE and HSPA) 2) Enter the User Name and Password if provided by your cellular carrier otherwise, leave them empty. 3) Select Always On or On Demand (explained below) depending on the desired connection initiation behavior. 4) Enter APN information that was provided to you if you are using a GSM modem.
Figure 8 – Testing the connection
5 5.1 LAN Setup Ethernet and USB LAN Computers and devices that use the modem’s Ethernet and USB connectivity experience much higher transfer speeds and they employ all the benefits of TCP/IP communication. 5.2 LAN configuration Whether an Ethernet or USB cable is used, it is essential that both the modem and the attached device be within the same LAN subnet for IP communication to take place.
modem's IP lies in the same subnet as the device. Navigate to CONF (Modem Configuration) > LAN IP and change the parameters under Ethernet or USB. Figure 10 – Sample modem configuration for communicating with a device that has the IP 10.127.0.17 5.3 Wireless(WiFi) All configuration of the integrated Wi-Fi feature in the BT-5x30 is done via AT commands only. For configuration of this feature please refer to the separate AT Command Reference, available at http://support.sixnet.com 5.
6 IP Networking Features As mentioned previously, the modem acquires an external public or private IP address (WAN IP, or Wide Area Network IP) from the cellular network upon establishing a connection. A remote user can communicate with the modem or a host behind the modem; however the appropriate port-forwarding, DMZ or IP pass-through and LAN IP configuration must be set on the modem. Read on for a description of each configuration option. Some carriers disable remote access as a security measure.
Figure 11 – Port-forwarding entries The WAN Port is the destination port number used by the remote computer and the LAN Port is where the data is forwarded to. Typically the WAN port and LAN port are the same; however any port can be used on the WAN side, as long as it points towards the correct LAN port. Select the appropriate protocol (TCP or UDP), and submit the new settings. 6.
DMZ is ideal in situations where there is already a server on the LAN that handles port-forwarding, as it avoids having to re-program all the port-forwarding rules into the modem. It is also practical when the user does not know which ports his local device listens on, and just wants everything to work with minimal configuration. DMZ can be enabled at CONF (Modem Configuration) > Port Forwarding/DMZ. 6.3 IP pass-through Note When IP pass-through is enabled, both port-forwarding and DMZ are disabled.
This mode allows only one IP address to be assigned to the first connected device via DHCP (This configuration is not recommended for BT-6x21). 6.4 Dynamic IP registration This feature allows the modem to report a message to a user-configurable IP address every time its WAN IP address changes. It is useful when the cellular account is associated with a dynamic IP address.
IP Security can only be configured and managed via AT commands. 6.6 Access Control List (ACL) The modem can be configured with Access Control List to prevent un-authorized incoming IP traffic. Please refer to the "Getting Started with ACL" application notes for further details. Note ACL cannot only be configured and managed via AT commands. 6.
4) Click Submit to save the changes.
7 Serial IP This feature allows communication over the cellular network in two common setups. The first is a server communicating with a remote serial-only device and the other, a serial-only device communicating with another remote serial-only device. Serial IP is used to emulate a direct serial connection to the attached device, or to emulate a landline modem. The modem becomes a transparent middleman routing data back and forth between the poller and the pollee.
8 GPS The BT-5600v2 and BT-5800v2 modems have an embedded GPS receiver which can be used to track their movement. This feature is commonly used in applications such as asset-tracking and Automatic Vehicle Location (AVL). These modems support two GPS protocols: the National Marine Electronics Association (NMEA) protocol and the Trimble ASCII Interface Protocol (TAIP).
8.1 GPS protocols 8.1.1 TAIP TAIP is configured using a single command string. Read Trimble’s TAIP documentation to learn how to create a command that meets your needs. The modem listens on UDP port 21000 for TAIP commands, allowing its configuration to be modified on the fly by software applications that support TAIP. 8.1.2 NMEA NMEA uses one or more of the following seven pre-defined, fixed-format messages.
The first is to use BlueVue Device Manager for basic GPS reporting. This allows easy configuration of timer-based GPS reports. Refer to the Basic GPS Reporting in BlueVue Device Manager appendix for a step-by-step configuration example. The second is to use AT commands for advanced configuration. This method is more complex and can take advantage of the modem's Event Reporting capabilities (see next section). Event Reporting allows the modem to report automatically when a user-defined condition is met.
9 I/O Management BlueTree offers a complete set of AT commands to query or set its general purpose and dedicated input and output pins. This section is only meant to offer a basic outline of how the user can interact with the modem’s I/Os. The actual modem I/O depends on the model. Please refer to 1Product Overview for details. The modem’s Event Reporting feature (explained in the Event Reporting section) covers I/Os as well.
9.3 Analog Input value query The modem has a 10-bit Analog to Digital Converter (ADC) which allows it to monitor all of its general purpose analog input(s) for a change in state, along with the dedicated power input. The value of these inputs can be queried by sending the following command: AT+BAIGET? Sample response from modem (the actual output depends on the modem model): +BAIGET: PWR,13.553 +BAIGET: AI1,3.056 +BAIGET: AI2,1.987 +BAIGET: AI3,0.
10 Event Reporting Event Reporting is covered in its own document, the I/O Management & Event Reporting Guide. This section is meant to provide a general overview of what can be accomplished with the modem’s BlueTree Event Protocol engine. Event Reporting is used to program the modem to automatically perform an action (such as sending a report) whenever a user-defined event occurs. An event occurs, or is triggered, when the conditions that define it have been met.
When Store And Forward is activated, the modem stores Event data in memory on a First In First Out (FIFO) basis. This means that if the modem is unable to transmit fixes over an extended period of time, and the memory becomes full as a result, the newest events overwrite the oldest stored events. When the connection to the report destination is reestablished, the modem will send all the stored fixes to the destination.
11 Hardware Installation 11.1 Mounting the BT-5x00v2 series modem 11.2 Horizontally mount the modem using four #6 screws pan or fillister head onto its mounting feet Mounting the BT-6000 series modem There are 3 different ways to mount a BT-6000 series modem: Horizontally using two #6 screws pan or fillister head onto its horizontal mounting feet Vertically using two #6 screws pan or fillister head onto its vertical mounting feet Vertically using a DIN rail clip 11.
Mount the antenna(s) at least 30 cm (12 inches) from other antennas Do not install the antenna in a closed metallic enclosure (such as a cabinet or the trunk of a car). Once a modem has a signal, the Signal LED indicator will start flashing according to the signal strength. Additionally, BlueVue Device Manager will display the received signal strength (RSSI) in the top right. The modem should have at the very least one bar of signal strength. 11.3.
11.4 Ethernet cable If you are connecting to the modem via the Ethernet port, you will need a straight or crossover category 5 cable with two 8-pin RJ45 connectors on each end. To visually confirm that Ethernet cabling was done properly, check the LED indication on the Ethernet port located at the rear panel of the modem. The Link LED should be on when the right cable is used. 11.5 USB cable This is an Ethernet-over-USB connection which behaves like an Ethernet connection.
DC 2.5mm round plug for all models except the BT-5x00v2 series PoE (Power over Ethernet) for BT-6x01EB models WARNING DC 2.5mm Barrel Adapter shall not be used in hazardous locations. 11.7.1 Powering up the modem The modem will power up as soon as an 8 to 30 VDC voltage is applied to one of its power inputs and shuts off when this input voltage is below 4 VDC. In addition, BT-5x00v2 modems require the IGN signal to be ON for the modem to start.
12 Appendixes 12.1 BlueVue Device Manager Troubleshooting Before troubleshooting, download and install the latest version of BlueVue Device Manager from www.redlion.net. 12.1.1 (ETHERNET) The BlueVue Device Manager message box displays “Detecting Modem at 192.168.0.1” indefinitely Connect the modem to a computer using an Ethernet cable, and open BlueVue Device Manager. Set BlueVue Device Manager’s connection type to IP. BlueVue Device Manager will attempt to connect to 192.168.0.1 by default.
2) Set BlueVue Device Manager to connect to the modem over the serial port by changing the connection type to Serial 3) Once the modem has been accessed, navigate to CONF (Modem Configuration) > LAN IP 4) Under Ethernet, set the Modem IP to 192.168.0.1 5) Confirm that DHCP is enabled and that the DHCP Start IP is 192.168.0.4. Set the End IP range to any value higher than 192.168.0.4. The default is 192.168.0.39. 6) Click Submit to save the changes 7) Reset the modem and restart the computer 12.
12.1.4 (SERIAL) The BlueVue Device Manager message box displays “Detecting modem on COMx” indefinitely, or displays a warning about an unsupported modem Examine the DTR LED. If it is off, then the computer and the modem are not communicating. Possible cause The wrong type of cable is being used. Troubleshooting Use a straight-through RS232 standard DB9 cable. If using a custom-made cable, confirm that it follows the instructions in Section 11.6.
Contact Technical Support at support@redlion.net.
12.2 Activation Troubleshooting When the modem is connected to the cellular network, its WAN LED will stay on and will flash to indicate activity, BlueVue Device Manager’s Modem Diagnostic screen will display a WAN IP. If the modem is not connected, the WAN light will be off, and the displayed WAN IP will be “N/A”. This appendix covers issues with connecting to the network. If your modem is connected to the network but you cannot browse the internet, refer to 12.3 Troubleshooting.
12.2.3 Configuring the Connection Initiation The modem must be configured to connect to the network. To do this, open BlueVue Device Manager and navigate to WAN (WAN Settings), and then ensure that the following settings are applied: 1) The Dial String is #777 for CDMA networks and *99***1# or *99# for GSM networks 2) The Connection Initiation is Always On (default setting for firmware 3.60 and later) Click Submit to apply any changes. The modem should now connect to the cellular network.
- GSM (EDGE/HSPA): to confirm that the SIM card holds a valid account (the SIM card number will be required).
12.3 Troubleshooting This appendix assumes that the modem is currently online, and therefore the problem cannot be attributed to a lack of connectivity. BlueVue Device Manager’s Modem Diagnostic screen should be displaying a valid WAN IP, i.e. an IP other than “N/A”. If this is not the case, refer to 12.2Activation Troubleshooting. 12.3.1 You cannot browse the Internet Possible cause #1 (Ethernet only) The computer’s local IP configuration is incorrect.
If you get a “Reply from xxx.xxx.xxx.xxx: bytes=32 time=xxxms TTL=xxx” response, then your web browser is configured to use a web proxy which is preventing you from browsing the Internet through the modem. Consult your network administrator for help on fixing this issue. Possible cause #4 The cellular account does not allow web access. Troubleshooting Certain cellular accounts, particularly those where security is a high concern, do not allow web access.
Troubleshooting The modem must be configured to forward incoming traffic to the device, otherwise your connection attempts will never reach the device. Refer to IP Networking Features for further details. 12.3.3 (SERIAL) You cannot communicate with a device behind the modem First, make sure the modem is configured to enable outside communication with the attached device. Refer to the “Serial IP” section of the main guide for details.
12.4 Firmware Upgrades BlueTree periodically releases updates to the BlueX firmware used on the BT-5x00v2 and BT-6000 series modems. These updates improve the modem's stability and functionality by addressing issues and introducing new features. It is recommended to always upgrade to the latest version of the firmware.
Performing the ABT firmware upgrade Figure 21 – Upgrading the firmware 1) Navigate to CONF (Modem Configuration) > Firmware. 2) Click the magnifying Browse… button and locate the abt_version_bt6k.upd file from the package that you extracted during the first step. 3) Click Upgrade. 4) Wait for BlueVue Device Manager to confirm that the firmware update was completed. If the upgrade is being performed locally, it should approximately take 2 minutes.
12.5 Sending AT Commands AT commands are short text strings that can be sent to the modem to set, remove and query modem's configuration parameters. BlueVue Device Manager is a software application that provides a graphical user interface designed to avoid manual entry of AT commands. However, not all configuration commands are available in BlueVue. Additionally, BVDM is only available in Microsoft Windows operating systems.
3) On the Connect To screen, change the Connect using value to the COM port the modem is connected to and click OK. 4) On the COM Properties screen, change the Bits per second value to 115200. Leave all the other options untouched (8, None, 1, Hardware), and click OK. You should now be able to send AT commands. You will not see what you type until you send the command ATE1 or enable echo in HyperTerminal's settings, but the commands will still be sent to the modem.
12.6 Dial-Up Networking in Windows This appendix shows how to create a dial-up networking session to access the Internet/cellular network when connected to the modem using a serial cable. Although these instructions are written for computers running Microsoft Windows XP, this procedure should be similar with other versions of Microsoft Windows. 12.6.1 Installing the modem driver 1) Click Start > Run, type control modem.
5) The Getting Ready dialogue will appear. Select Set up my connection manually and click Next. Name the connection in the new window. 6) The Internet Connection dialogue will appear. Select Connect to a dialup modem and click Next. 7) If there is more than one modem installed in Windows, the Select a Device dialogue will appear. If this is the case, select Standard 33600bps Modem and click Next. Otherwise, proceed to the next step. 8) The Connection Name dialogue will appear.
12.7 Warranty Red Lion warrants its cellular modems against all defects in materials and workmanship for a period of three (3) years from the date of purchase. The sole responsibility of Red Lion under this warranty is limited to either repair or, at the option of Red Lion, replacement of the cellular modem. There are no expressed or implied warranties, including those of fitness for a particular purpose or merchantability, which extend beyond the face hereof.
