Use and Care Manual

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special equipment required to remove the Product so that service may be performed. Prizer-Painter reserves the right to
deny warranty coverage for excessive installation delays.
Limited Cosmetic Component Warranty: This Warranty covers the repair or replacement of all cosmetic component
flaws for thirty (30) calendar days from the date of delivery of the Product to the owner’s home from a BlueStar
®
authorized dealer. Cosmetic components include top grates, ring grates, plate rail, kick panel, body sides, glass, control
panel, door panel, back guards, oven seals), front sides of hoods, and hoods strapping. Cosmetic components flaws
include visible chips, scratches, dents, provided, however, that cosmetic flaws caused by freight damage are excluded.
Limited Warranty on Floor Models Not Used For Demonstration: Floor Models are covered by a one (1) year limited
functional parts and related services warranty, with proof of date of installation. There is no cosmetic warranty of any
kind for floor models.
Limited Warranty on Floor Models Used For Demonstration: Floor Models used for demonstration are covered by a
ninety (90) day limited parts warranty only, with proof of date of installation. There is no service or cosmetic warranty of
any kind for floor models.
Limited Warranty on Product Refurbished
Refurbished Products are covered by a six (6) months limited functional parts and labor warranty, with proof of
installation, as well as an additional six (6) months limited parts warranty. There is no cosmetic warranty of any kind on
Refurbished Product.
Registration
Registration is strongly recommended. While not necessary to effectuate warranty coverage, it is the best way for Prizer-
Painter to communicate with you about important events and also provides additional warranty coverage. TO
REGISTER, please fill out the “Performance Checklist and Warranty Form” located online at
www.bluestarcooking.com/support/product-registration. Or mail the form located in the back of the Product Use and
Care Manual to: Warranty Department, Prizer-Painter Stove Works, 318 June Avenue, Blandon, PA 19510-9566.
Obtaining Warranty Service
If a Warranty claim is not submitted as required, such claim will be invalid and will not be honored.
To obtain Warranty service, where applicable, the Owner must call the Service Center (toll free: 1-800-449-8691) or fill
out the online form at www.bluestarcooking.com/service to report a warranty claim, and may be required to, at the time,
provide (1) the model number of the Product, (2) the serial number of the Product, (3) proof of delivery, (4) a signed
installation receipt, (5) a description of the claimed defect, and (6) proof of purchase of the Product, including the original
retail receipt or invoice to establish the Warranty Period. Prizer-Painter must be given an opportunity to inspect any
Product subject to a warranty claim. All warranty related service repairs must be performed by a factory authorized
service agent.
This Limited Warranty gives you specific legal rights, and you may also have other rights that may vary from state to state
or province to province.
Out of Warranty Product
Prizer-Painter is under no obligation, at law otherwise, to provide you with any concessions, including repairs, pro-rates or
Product replacement, once this warranty has expired.
What Is Not Covered