User`s manual

Q: IP Finder program (ipeditv3) cannot find IVS-100
A:• Re power the IVS-100 if cannot find the unit within 1 minute.
• Do not connect IVS-100 over a router. IP Finder program cannot detect IVS-
100.
• If IP address is not assigned to the PC which running IP Finder program, and
then IP Finder program cannot find IVS-100. Make sure that IP address is as-
signed to the PC properly.
• Antivirus software on the PC might interfere with the setup program. Disable
the firewall of the antivirus software during setting up IVS-100.
Q: Internet Explorer does not seem to work well with the IVS-100
A: Make sure that your Internet Explorer is version 6.0 or later. If you are experi-
encing problems, try upgrading to the latest version of Microsoft’s Internet Ex-
plorer from the Microsoft webpage at: http://www.microsoft.com/windows/ie.
Q: Internet Explorer does not seem to work well with the IVS-100
A: IP Finder program fails to save the network parameters. • Don’t leave any
space in the name field. Use underline, “_”, or dash, “-“ to replace the space,
“ “. • Network may have trouble. Confirm the parameters and connections of the
IVS-100.
Q: Internet Explorer does not seem to work well with the IVS-100 Cannot
access the login page and other web pages of IVS-100 from Internet Explorer
A: • Another device or computer is already using Maybe the IP Address of the
IVS-100. To confirm this possible problem, disconnect the IVS-100 from the
network first, and then run the PING utility to check it out.
• Maybe due to the network cable. Try correcting your network cable and con-
figuration. Test the network interface by connecting a local computer to the IVS-
100 via a crossover cable.
• Make sure the Internet connection and setting is ok.
• Make sure enter the IP address of Internet Explorer is correct. If IVS-100 has a
dynamic address, it may have changed since you last checked it.
• Network congestion may prevent the web page appearing quickly. Wait for a
while.
The IP address and Subnet Mask of the PC and IVS-100 must be in the same
class of the private IP address on the LAN.
• Make sure the http port used by the IVS-100, default=80, is forward to the IVS-
100’s private IP address.
• The port number assigned in your IVS-100 might not be available via Internet.
Check your ISP for available port.
• The proxy server may prevent you from connecting directly to IVS-100, set up
not to use the proxy server.
• Confirm that Default Gateway address is correct.
• The router needs Port Forwarding feature. Refer to your router's manual for
details.
• Packet Filtering of the router may prohibit access from an external network.
Refer to your router's manual for details.
• Access IVS-100 from the Internet with the global IP address of the router and
port number of IVS-100.
• Some routers reject the global IP address to access IVS-100 on the same
LAN. Access with the private IP address and correct port number of IVS-100.
• When you use DDNS, you need to set Default Gateway and DNS server ad-
dress.
• If it’s not working after above procedure, reset IVS-100 to default setting and
installed it again.
• If the problem is not solved, the IVS-100 might be faulty. Contact your dealer
for further help.
Q: Image or video does not appear in the main page
A: ‧ The first time the PC connects to IVS-100, a pop-up Security Warning win-
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