Instruction manual

 My 10M light is not flashing or solid?

Verify the cable connection. 99% of the time the cable’s connection to the unit is causing this

problem. Try using a different network cable or crossover cable (for PC connection only). Try

reinserting the cable, if this still doesn’t solve the problem call our Support Center.

 I want to prevent users from viewing my camera.

① Go into Administration Tools of the NVS.

② Click on Users

③ Delete the user or all users by deleting the ID and password associated with that user.

 Can I record the video?

Yes you can record, but you will need to purchase a separate software program to allow PC-based

recording. This software is available, please contact our Customer Service Center. The software

named “I-PRO” will connect up to 16 separate 1-channel video servers for remote viewing, remote

controlling, and remote recording without the loss of quality or size (up to 640×480 resolution).

 I can access the video server on my LAN, but not from the Internet.

Verify that your router (if applicable) has port forwarding properly configured. If accessing from our

DDNS service, verify correct serial number. Firewall issues may prevent user access.

 How do I reset the unit to factory defaults?

On the underside of the unit you will find a recessed opening located near the top-left side of the

label. Power ON the unit and use a paper clip to push the reset button within that opening. You

should then see the ACTIVE light turn off and after a few seconds the ACTIVE light will begin to flash,

signifying a successful reboot. If the ACTIVE light does not turn off after depressing the reset button,

please try holding the button in for a second and releasing. YOU WILL LOSE ALL DATA THAT HAD

BEEN ENTERED PREVIOUSLY AND THE NVS WILL BE SET TO ITS FACTORY RESETS.

 Does the Network video server support audio?

Not with this current release.

etwork Video Server User’s Manual

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