User's Manual

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3. Customer Service
[Before Requesting After-Sales Service]
For any enquires of problems or inconveniences while using the product
please call +82-2-1588-1380.
[Bluebird Soft Customer Service]
[Registering for After-Sales Service
VIII. Information
According to company rules, registering for customer service requires prepaid postal or delivery service, or visitation.
If you have purchased the product through any store other than Bluebird Soft, you have to be registered as a user in order to request
customer service.
In order to be registered as a user, call Bluebird Soft Inc. Call center number: +82-2-1588-1380.
When you register for customer service, you need to attach the purchase receipt with the product.
If you also post your name, contact number, address, and the problematic symptoms, the product will go through a faster and more
efficient examination.
You can either ask for service from the company you purchased it from, or talk directly to customers service at Bluebird Soft Inc.
Do not intentionally damage the label on the product.
Customers may have disadvantages if the label is damaged.
If you have to return the product to Bluebird Soft Inc., you need to put it in a safely packed box.
We do not warrant you for the damages incurred during transportation. Please use the original box of the product and bubble wrap it.
Transport the product safely. Bluebird Soft Inc. is not responsible for any components lost during the transportation.
Phone : +82-2-1588-1380
Fax : +82-2-548-0870
E-Mail : gcs@bluebird.co.kr
Address : Customers Service Center 2
nd
Floor,
558-8, Sinsa-dong Gangnam-gu Seoul, Korea
< Hours >
Mon.-Fri. : 9 A.M. ~ 6 P.M. (GMT Time: +9 Hours)
Sat. : 9 A.M. ~ 2 P.M.
We are not open on Sundays and National Holidays.
Please backup all the data in your PDA before requesting
customer service.
We do not backup products registered at the customers
service center. Therefore, we are not responsible for any
damage or loss of data.