V12 FAQ
V12 LCD Headset General 1. What is the main difference between the V12 and other Bluetooth headsets? 2. What is included in the V12 package? 3. How does the V12 use Bluetooth technology? 4. How do I handle calls when the V12 is connected? 5. Can I transfer an active call back to my phone to continue it there? 6. How many devices can I pair to the V12? 7. Is my phone compatible? 8. What is the passcode/passkey of the V12? 9. Can I change the passcode of the V12? 10. Can I use voice activated dialling? 11.
4. My V12 worked great but now it won’t connect. What can I do? 5. Why can the talk time and standby time differ from the products specification? 6. Why does my phone’s battery not last as long as it used to? 7. I am having trouble pairing a second phone. What can I do? 8. How can I stay near the V12 without having calls diverted through it? 9. My phone says “Bluetooth Module not found”. What can I do? 10. I have a PDA phone that pairs to the V12 but has trouble transferring calls.
General 1. What is the main difference between the V12 and other Bluetooth headsets? The V12 has a backlit LCD screen which provides the user with q lot of information about the status of the headset. Rather than relying on flashes of LED lights like other headsets, the V12 tells the user exactly what it is doing, using defined status symbols and words.
the call will continue on the phone. Alternatively, disconnect the V12 using your phones Bluetooth Menu. 6. How many devices can I pair to the V12? The V12 can store pairing information for 5 different Bluetooth phones/devices. It will connect to the last used phone if it is on and in range. If you wish to connect another paired phone select the V12 LCD in that phones Bluetooth menu. Note: The V12 can only connect to one phone at a time 7.
The battery will last for about 300 hrs on standby and much longer if the V12 is switched off in between uses. 13. Can I use my V12 with my computer for VOIP applications? Yes, you can connect the V12 to a PC or Mac that supports the Bluetooth Headset or Handsfree profile. To do this you need to have Bluetooth enabled in your computer by using a Bluetooth USB Dongle or having a computer that has inbuilt Bluetooth. Depending on the Bluetooth software installed, the connection process will be different.
Bluetooth 1. Is it safe to use Bluetooth devices? I have heard they can allow unauthorised connections. For Bluetooth security reasons, after you have set up your Bluetooth devices we recommend turning OFF the visibility option in the Bluetooth Menu of your phone so that other Bluetooth users cannot see the your phone. This only applies to a few (mainly older) Bluetooth enabled phones, as most new phones have better security. 2.
6. Can other electrical devices cause interference with Bluetooth? Bluetooth technology employs a technique called ‘frequency hopping’ to constantly change the frequency at which it sends data, thus reducing interference with wireless devices like wireless LAN’s, cordless landline phones. However, noise interference can occur if the Bluetooth device is used in close proximity with a microwave.
Troubleshooting 1. Why won’t my V12 go into pairing mode? Follow the instructions in the V12 Manual. To enter pairing mode Press and hold the MFB from the off position, until ‘pairing’ is displayed on screen. If you have already paired 3 st different phones to the V12, it will remove the 1 paired phone to enable you to pair the new phone. The V12 sometimes requires a few seconds to establish a connection. Please be patient while devices search and connect to each other. 2.
5. Why can the talk time and standby time differ with the products specification? The talk time and stand by time will differ based on different brands’ of mobile phones, different distances between devices and the Bluetooth link status you are using (active, sleep, sniff mode etc.) 6. Why does my phone’s battery not last as long as it used to? When you switch Bluetooth ON, your phone is ready to connect to paired Bluetooth devices. This will use more battery power than without Bluetooth ON.
Go to the phone manufacturers’ website and download and install the latest ROM software for your device. Many new PDA phones are software upgradeable and fixes are made available for problems such as this. This is especially the case with newly released devices. 11. Why can’t I hear the dial tone from my headset when I dial? Check the Bluetooth protocol of your mobile phone to see if it supports in-band ring tone.
