User`s guide
Solving Other Problems
191
Media is
wrinkled.
The media is moist
from humidity or hav-
ing water spilled on it.
Remove the moist media and replace it
with new, dry media.
The media feed roller
or fuser unit is defec-
tive.
Check them for damage. If necessary,
contact Technical Support with the
error information.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use approved media. See “Specifica-
tions” on page 38.
Envelopes are being
printed with the fuser
separator levers in
the plain paper posi-
tion.
Before printing envelopes, place the
fuser separator levers in the envelope
position.
Symptom Cause Solution