User`s guide

Solving Problems with Media Misfeeds
185
Media is mis-
feeding.
Envelopes are facing
the wrong way in Tray
1.
Load the envelopes in Tray 1 with the
flaps facing down.
If the flaps are on the long edge, load
the envelopes with the flap toward the
left of the machine with the flaps facing
down.
Transparencies have
collected static elec-
tricity in the tray.
Remove the transparencies and load
them in Tray 1 one sheet at a time. Do
not fan transparencies before loading
them.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use approved media.
See “Specifications” on page 38.
The media feed roller
is dirty.
Clean the media feed roller.
For more details, refer to “Interior” on
page 153.
Symptom Cause Solution