Installation Guide

Malfunctions Causes Solutions
Water pressure is low
or Cotton Tails looks
dirty.
The Cotton Tails have absorbed too
much dirt & debris from the water.
Clean the Cotton Tails filter media.
Water flow is too low. Pump gets too little water. Check the suction line and the water level in
the pool.
Air in the pump. Poor seal on the intake fittings of
pump.
Tighten hose clamps and connecting fittings.
Use Teflon tape if necessary. Open Air vent
plug.
Leaking pump. Seal is worn out or damaged. Replace pump.
Pump does not run on
initial start-up.
Poor power cord connection.
Motor shaft is stuck.
Check the socket and power cord.
Place a flat blade screwdriver into the slot at
the rear of the motor shaft and gently turn to
free.
Pump stops running or
will not restart.
G.F.C.I. or main circuit breaker
tripped.
Debris blocking the impeller.
Pump motor defective.
Switch on the circuit
b
reaker (if it
immediately tripped again, there is a defect
in pump or controls). Fix or replace pump.
Clean pump body.
Replace motor or entire pump.
Q. Important Do’s & Don’ts:
DO’s:
1. Be aware and make note of the filter pressure when the Cotton Tails balls are clean. Remove and clean
the Cotton Tails when they appear dirty or water flow from the pool’s return fitting seems low.
2. Protect the tank’s internal plumbing while cleaning the Cotton Tails balls.
3. Follow these cleaning instructions:
 Drain the water from the filter tank, remove the tank lid from the tank while leaving the hoses
attached to the lid
 Empty the Cotton Tails balls on a smooth surface such as a plastic tarp.
 Rinse excess dirt and debris from the Cotton Tails balls.
 If still dirty place the rinsed balls into a mesh lingerie bag and wash in your clothes washer.
 Return the cleaned Cotton Tails balls to the filter tank, okay either wet or dry.
 Reassemble the filter tank lid and resume filtering the pool water.
DON’TS:
1. Over clean the Cotton Tails balls. This filter media operates more efficiently during mid-cycle when the
balls are a little dirty. Too much cleaning will reduce efficiency.
2. Let the filter system run dry (without water). If your pump runs dry too long non-warranty damage may
occur. In a case of dry running damage the product warranty will be voided.