Owners manual

TROUBLESHOOTING
Problem Possibilities/Solutions
Fountain will not function Check to make sure it is charged
Try pushing another button, or using the remote
Make sure the fountain body is not cracked, causing a leak
Make sure the fountain was not run or placed in the pool with the Charge Port Cap loose or o, causing a leak
Light show will not
function
Check to make sure it is charged
Try pushing another button, or using the remote
The fountain spray height
seems low, or uneven
Check for blockages on the intake screen at the bottom of the fountain body, and clear them
Check for visible blockages in the outlet spray holes on top of the fountain. If there are blockages, these may
be cleared with a thin wire, a pin, or a needle. Be sure not to force or enlarge the spray holes, as this will
permanently alter the spray pattern
Check fountain charge
The light show isn’t bright
on my pool oor
Check fountain charge
If your pool oor is colored vinyl, “pebble tech”, or other dark or colored material, some colors may not show
up as well
The fountain seems to shut
o too soon
Check fountain charge
Check for blockage on the intake screen at the bottom of the fountain body, and clear them – this can cause
the pump motor to work too hard
Discharge the fountain completely by running it until it stops, then charge it again for a full eight hours or
until the charge indicator light turns Blue
The remote control doesn’t
seem to work
Check to make sure that the plastic tab along the side of the remote has been pulled out, activating the
remote
Activate your mobile phone camera, and point the LED at the end of the remote into the camera lens. Press
the remote buttons, and look at the mobile phone display. You should see a violet light ashing (this works for
any IR remote control). If there is no light visible, replace the battery by removing the remote’s bottom cover
(one small Phillips head screw). Be sure to replace the cover and the screw for safety.