Operating instructions

Table Of Contents
Troubleshooting
Problems & Possible Solutions 8 - 11
8
I have used Update
Driver in Device
Manager (Unknown
device > Other Devices)
to try and install the
Airplane Mode driver.
Windows encountered a
problem in attempting to
update the driver, and a
yellow exclamation
mark appears in Device
Manager against the
Unknown device.
It is very important that the drivers are installed in the order indicated in Chapter 4 (which is the
numbered installation order on the Device Drivers & Utilities + Users Manual disc). This issue
can occur when drivers are manually installed, and not in the correct order.
If you have attempted to Update Driver from the Device Manager control panel
and have encountered problems, then use the method below to correct this:
To correct this problem:
1. Go to the Programs and Features (Programs) control panel in Windows.
2. Select any installed Airplane Mode driver item (e.g. Insyde Airplane Mode HID
Mini-Driver), and click Uninstall/Change to uninstall the current driver.
3. Restart the computer.
4. Insert the Device Drivers & Utilities + User’s Manual disc and click Install Drivers
(button).
5. Double-click the Airplane Driver item in the menu.
6. Follow the instructions to install the correct driver (you will need to restart the
computer as part of the installation process).
Problem Possible Cause - Solution